Cash Converters Clarkson has great staff
Always friendly and professional service. Adam, especially, goes above and above in providing a warm, friendly, professional service which is very much appreciated. He is always smiling, approachable, helpful, knowledgeable and flexible when trying to find solutions which work for us. We have enjoyed Adam's help for a cash loan, pawning as well as selling various things, and each and every time Adam goes out of his way to find the best possible solution for us. Thank you, Adam, for fantastic service. Because of Adam, we will be coming back to Cash Converters in Clarkson again in the future. Cheers:)
I need a Loan to pay my bills and board and also im homeless i need money to get around
Great customer service at Greensborough cash converters. Many thanks to Tim, who is highly professional, very kind. Best customer service I ever had. I wish more people like him will be working with people! Kind regards Gulnara.
Excellent customer service at Beenleigh Personal Loans
As a long term customer of Cashies in Sunbury Victoria I didn't think I could get a better service when applying for a loan but since moving up here to the Gold Coast and once again needing financial help, I have been wowed by the excellent customer service provided to me at the Beenleigh store. If I was asked to nominate a staff member for an excellence award in Customer Service it would be Natasha. She has always been the "unlucky" staff member to have to deal with me and has always been friendly, able to give me a laugh, whilst still maintaining a high professionalism in her work. Thankyou!!
Cash Coverters Loans Rock
I started flul time work after being a student and Cash Converters have approved my first loan so I can finish paying off the much needed motorbike I need to get to work, saving me 4 hours of public transport per day.
Thanks Cash Converters! Much appreciated!
Received item fairly quickly with no worries, only reason this isn't a 5 star review is because they never responded to my email inquiry
Postage excessive , jewelery not cleaned as promised
Jewelery , if you know ure stuff is ok .But ! They say all their items are professionally cleaned and pollished . Not so ! I bought a ring recently that was what looked liked been used in making dough took ages of soaking and scrubbing plus the stone was very worn down and had chunks missing from girdle they should disclose the state of the stone as its a solitair . Gemstone pendant also filthy ! Etc then ! U have the postage which they must make a monza on , charging 12 bucks cost them 7 and takes 10 days for delivery ! Why not overnite sa...tchel for 5 bucks from any air freight company ? Corporate rate ? And when u question them they say its the weight of item ,or some other exuse untill it's um ah ooo erh Oh come on ! 2 grams ave? Uh ! just be aware what u see on line is not what it seems . Ring them and ask questions , I have found them all to be extremely helpfull and pleasant to deal with so far so don't be shy ! Do your home work first before purchasing anything good luck !!
Thankyou for looking after us!
Thankyou very much to Cash Converters for being so fair to us. We deal with the Werribee store, between them & head office, can't thank them enough for all their help!
Great customer service and fast money!
I sold a fair bit of gold jewellery and got quite a lot for it because of the weight of the gold, I'm so happy about that! I could have sold it on eBay or gumtree for more yes, but I wanted a quick sale. Mind you, ive sold things on gumtree and people on there offer you insulting amounts and stuff you around!!! I'm not sure why people on here are whinging and carrying on, nobody forced you to sell your stuff there! At the end of the day they are a business and need to make a profit to cover wages, rent, insurance etc I was really happy with the sale and glad to have some extra money from jewellery I I never wore! Thanks to the Buys and Loans team at Goodna! Will be back again if I need to sell anything fast and easy :)
Great service, good prices for second hand goods!
Dropped in to cash converters in Indooroopilly to check if I can sell unwanted stuff - cameras, computer monitors, cables. Pleasantly surprised with service and prices offered, which were acceptable for "on the spot" sale.While waiting for assessment of my "stuff" had a look at other "stuff" in the store - great choice! Good place if one wants to de-clutter and find some money for getting what is wanted instead.
understanding, compassionate Port Kennedy WA
Someone very close to me with early dementia sold something of great sentimental value (monetary value $3000+) for $450. I phoned that day and was told that the goods were embargoed for 14 days. Told them the circumstances. 14 days later went there and bought article sold to them for $450 back for $950 - got $50 off the 1K price tag. The salespeople couldnt have been nicer, felt guilty over their profit margin when it was marked for sale at $999. Took $50 off - all they were allowed to do without manager approval. I was so relieved to get the article back I cried. Thank you so much Port Kennedy cashies. In a world full of toads you two people are wonderul!!! Lynda H.
Cash Converters Prospect - excellent
I recently purchased a current model laptop from Cash Converters Prospect and thought I'd share my experience. Upon entering the store I was approached by a friendly sales person who said hello (seems to be a rarity in modern retail by itself) and asked if she could help (can't remember the name, but was the manager I found out). After some quick questions I was shown a selection of laptops that suited my needs (reasonably new, high end processor for my work requirements) and given options around payment (ie I could layby or sell my old goods i...f that would assist me, not my thing but good to be offered). The price was reasonable already but with some gentle negotiation I made the purchase with what I thought was a good discount and then got a cooling plate included free. By far the best cash CashConverters store I've shopped at, most others barely acknowledge you and won't budge a cent (Salisbury). Will definitely shop at Prospect again.
Exceptional coustomer service.
A big thank you to Kelly, -Smith St Collingwood store Melbourne - for all the help she has given us during our shopping experience. Highly recommend Collingwood Cash Converters.
Complaints Department are helpful.
They took out our loan on the wrong Day then gave us a dishonour fee. But when contacted the complaints they were very understanding and helpful.
Most helpful when small loans needed.
Pensioners or low income earners will find convenient if small amount needed to pay bill or purchase household items.Staff are helpful , polite and friendly
Brisbane CBD Edward street store
Staff were excellent. Customer service couldn't be better in person and on phone. Jessica a special Thankyou. Would recommend your business and staff to everyone. Thankyou
Unable to work with it
I recently had bought a secondhand laptop due to not having the money for a new one but needing a laptop because I have a lot of studying to do.. But because my laptop is over 10 years? Old I can't do the things I need with it unless I pay over $300 - $400 / updating so I can put word on it and also I have to pay to get words, so I'm kinda stuck and with studying I like to copy and paste important tips from my study..
Webshop is great
I have not bought anything in a store or sold/pawned anything so I cannot comment on that side of their service but I have been using their webshop for 2 years with no problems at all. I buy DVDs from them and the prices are excellent, with many DVDs as low as $2. Postage can add up if you buy alot in one transaction though. Postage is quick with items being sent out usually on the same day, and an email is sent to you letting you know the items have been sent. Sometimes a tracking number is given as well. I have only had one problem in 2 years...where a DVD came without the disc and after contacting the store that sold it via the website, it was quickly resolved and a full refund was given as they did not have another copy. I am happy with their webshop and recommend it to anyone looking for a bargain.
bought a S6 Samsung Galaxy mobile phone from knox cash converters shop at knox. Phone works extremely well, no problems, good price, excellent customer service. Very knowledgeable regarding mobile phones and problems, we were not made to feel like idiots as in other stores for our many silly questions. Willingness to help outstanding.
No problem at all with Webshop
Bought an item from Goodna QLD store a couple of days ago, item arrived very quickly, the condition was really good, not a problem at all!
Questions & Answers
Can you go into cash converters and buy your stuff back if you have lost your ticket
dont know go in & try
Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.
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