Don't use them if you don't want to pay interest
All the reviews here about having to pay back double what was borrowed. Yes this is true it works out to be roughly double over three months, but do you all think they are running a charity? They are a business that need to generate revenue and at the same time pay staff wages, rent, insurance, taxes etc. If you don't want to pay the interest simply don't use them, besides I don't know why it comes as a surprise, the terms are exclaimed and you sign a contract. I've been using them on and off for over 20 years and paid thousands of interest, I ...don't mind, I can't get loans from conventional lenders and they've helped me out countless times, so it is what it is. And for those complaining about the amount they get when selling stuff. You're selling a second hand item to a shop who is going to flip it and sell it again so don't be surprised when you get around 20% of it's new value - typically they double what they buy the item for. If you want a better price and happy to wait a few days cut out the middle man and sell on EBay or marketplace.
Purchased a item from the Caloundra store through the online webshop i paid express post It was packed extremely well and protected sent within 1 business day i received it two days later. Item was exactly as described. I was also sent emails with order updates and tracking notifications i would not hesitate to use them again.
Do Not USE Cash Converters Parramatta
A friend of mine got a loan from CC Parramatta he is on a Disability Pension and has intellectual problems well they saw he coming from a mile off, gave him an $1800 loan and by the time it’s paid off he will have paid $3400 in payments.
How they are allowed too operate like that and prey on the disadvantaged.
Well I have stepped in and stopped the payments so when they start demanding money, I will go too the ACCC and they can explain there lending practices too them and the Financial Ombudsman. My friend has paid them more than $2400 already but they will not be taking 1 cent more.
All they are is bottom feeders with no scruples, and feed off other people’s misery. Snakes::: Please beware and don’t get bitten.
Locky exceptional service.
I was attended to by Locky, exceptional customer service, displaying professionalism and human interaction to the needs of not only me, but phone attendance as well, his all round multi task abilities, can only be enhanced by further encouragement to go further with the company.
Rude Staff and Extremely inaccurate valuations
I went into Cash Converters to sell something to them because I had heard of their buying and selling for money thing. I went into the shop and a rude employee came up to me and asked in an extremely rude way; "What do you want?!" I told her that I wanted to sell a monitor. She pointed me to the buying and selling area. When I got there, the guy who was buying the stuffs also extremely rude, and gave my reasonably new, almost no damaged monitor with all the cables and original accessories a value of just $5!!! On the website, it says that they ...have 'experts' look up the value of things, but this man just had one look at the monitor and said $5!!!! Absolute ripoff. I don't normally trust Product Review,(it gives Amazon.com 1.7 stars), but I was surprised at how accurate Product Review was his time.
Cash converters take from the poor and rip them off. They rob people who are down on there luck, You offer them expensive items & they give you next to nothing then sell it for triple what they gave you or for nearly retail value. It's a joke. disgusting behaviour.
they take you for a ride
Cash Converters take expensive items from people hard on their luck and in need of money, pay them a pittance for it, then sell it at retail price when the items are clearly used. I estimate they earn approx 200% to 300% on top of what they paid.
Don't sell to Cash Converters, sell online through your own means.
Don't purchase from Cash Converters cause they are not giving you any reasonable discount for the item being second hand.
Gave below market value on gold
Quote was not given market value
Did not weigh items in full view
Offered 10% of valuations
Disappointing experience not satisfied with the outcome
As reviewer angel a said DO NOT BUY ELECTRONICS FROM THEM. I have been burnt a bunch of times buying from cash converters. They electronics have a high chance of having something wrong with them. I.e. being faulty in some way. ive bought tech a few times that have reaked of cigarette smoke. Been modified in some way. Or just straight up faulty. They will lie and hide that there is something wrong with an item. They use Photoshop to make the photos blury in some parts to hide damage ect. Also some small items are pick up only which seems very su...spicious to me. Some items just listed are on sale? How is it on sale if its a newly listed item for the first time. They are very untrustworthy. They prey on people less fortunate pay $10 for an item ant then resell it for $100. Also will treat you like scum if your selling to them but if your buying from them your they best friend. I would say just avoid them all together and buy new at least you know what your getting
I sold some silver Vera Wang Jewellery. They gave me $5 for the earrings and $10 for the necklace. I saw them online and they are selling the earrings for $115 and the necklace for $199. Total rip off. Most of their jewellery is overpriced and I could buy it cheaper in a shop. The people that work there say they would never buy jewellery from anywhere else because their stuff is so cheap.
Osborne park walk in get loan against goods but little guy behind counter look fat people on Charlie and the chocolate factory move very very frightening towards me then went though a punch after told him leave me alone called head security that apparently in Melbourne ban me.
Item arrived broken, clearly wasn't checked.
I checked that the item I wanted had no issues.
Bought a microphone recorder.
Item arrived broken, would not turn on, faulty power switch.
The type of break was internal is not the sort of thing that likely happens in transit. It was clearly not checked.
I paid for express because I needed it asap. Called the store, they couldn't help. Had to wait days for a higher up.
Then had to wait till the item was shipped back to get a refund so I could get another.
Products should be checked before sale, and store staff trained to handle refunds.
Lies don't help your business
You state that 100 points of ID are accepted online, after walking two suburbs, I was denied because my photo Id was expired. I have my Medicare, Birth certificate and more than 100 points, only to be told outright that I need Photo ID.
Don't lie to customers, this is deplorable. You legit screwed my entire day up by lying to customers.
Awful for selling gold
Where I am in Townsville they offer $10 a gram for 9ct gold .... that’s about a third of its scrap value with any major scrap buyer in larger cities. They charge a standard rate of $40 a gram for 9ct which is reasonable for purchasing - just never sell to them.
It also seems to be inconsistent with what cash converters will pay in larger cities which seems strange.
Never buy from them please save yourself
If i could give them 0 stars I would, I bought a stylus on the 8th which they didn't end up sending until the 14th (I had paid express post), they did refund me my freight cost which was good, however with the freight being delayed I expressed to them I needed it urgently and would be buying a stylus from a different store and needing to refund the goods instead. They refused to refund me citing that they do not do change of mind. I understand that this delivery problem is "out of their control" however as a business they should own up to the d...elay that the courier company THEY HIRED TO SEND MY PARCEL is having as well. During these times especially you'd expect them to be more considerate but they definitely were not. WOULD NOT BUY EVER AGAIN.
Put my new s10 in cause of new baby commits for $180.00 loan. On the seventh day it was on loan I payed the debit to take possession of my new s10 back only to find that my screen has been lifted scratches and chip where the screen had been lifted. My new s10 now rattles for the $62.00 interest cash converters charged did more than $350.00 damage. Thanks cash converters storeman criminals who are employed to literally steel lie and cheat there customers. Never again gutted, and so is my new s10.
Excellent value and great items for sale, recommend to all bargain hunters and shoppers. Trusted and great people. All round Australia can buy with peace of mind at this shop online or go in. A-1+++
Agreed to buy 4 car wheels, with the condition that if they did not fit i could return them for a full refund .Asked for this condition in writing which was agreed prior to paying..After handing over money ,gave me a receipt, but refused to sign it,,,,,every excuse was offered. I refused to leave, without my money back ,,After a heated conversation,and embarrassed staff due to customers
Being witnesses,i received my money back,,,,, extreamly dishonest ,dont accept their word ..only in writing can you be confident..
Cash Converters are a complete rip-off!! I sold them a Ruby and Cubic Zirconia Ring valued at $500 - but they only offered me a miserable $45 for the ring!! They need to regulated so people are at least offered a decent amount for their item that they want to sell. Avoid them at all costs if you can help it!!
Torrensville Adelaide store
Good customer service at times.
Once I bought a pair of headphones that was in a box. I went home to test it out on my PS3 & it wouldn't work, I then plugged it into my PC & that failed to work as well. I went to return it the following day & told them it's faulty. Salesman wants to tell me an experience IT Tech that it was only meant to work with Xbox which is crap. I don't even think they bothered to test it & someone pawned in a faulty head-set.
So I chose another headphones behind the glass & maybe for that reason so I could not inspect i...t overall close-up. I took that home & it was faulty as well with sound only coming out of one side. Again another item untested & not inspected properly. I took it back & told them that the cable is physically loose so it's not working properly. I said I'll get some DVDs instead to make up for the refund. The skinny salesman who looks like David Spade was now hostile because I'd returned 2 of their faulty items that they deemed fit for sale. Upon choosing the DVDs I wanted I went to pay for them, but not before the salesman punctured the tape on the DVDs so that I could NOT return them as they would be claimed as opened & used! He did this in front of me & I knew he was being dodgy. It's not the first time I've bought an item from CC only to find that it may power on but not fit for sale or in a proper working condition so a warning to other consumers is to test every purchase before the warranty is void.
Questions & Answers
Can you go into cash converters and buy your stuff back if you have lost your ticket
dont know go in & try
Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.
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