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Cash Converters
2.0 from 268 reviews · View Statistics

Reviews

  • Product Quality
    4.4 (17)
  • Return Claim MadeYes (0) · No (16)
  • Shipping
    4.5 (6)
  • Transparency
    4.5 (4)
  • Customer Service
    4.3 (16)
  • Loan TypeFixed Rate (2) and Variable Rate (1)
  • Application Process
    4.5 (4)
  • Timeliness
    4.8 (4)
  • Warranty Claim MadeYes (1) · No (13)
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yautja742
yautja742Perth, WA

Abusive staff member

published

This person (guy) never admits and error. Have compound interest on a item when nothing or no-one has been IN CONTACT regarding community through hierarchy. False promises, no delivery of the customer service. They like to verbally abuse people to their back and not their front. One person (guy) at Port Kennedy Cash Converters only. Carelessness and no customer care. CONSUMER PROTECTION DUE TO THIS PERSON.

Incentivised ReviewNo
Brazozla
BrazozlaSouth East Queensland, QLD

Don't use them if you don't want to pay interest

published
Product Quality
Customer Service
Steven E.
Steven E.Southwest, VIC

Excellent

published

Purchased a item from the Caloundra store through the online webshop i paid express post It was packed extremely well and protected sent within 1 business day i received it two days later. Item was exactly as described. I was also sent emails with order updates and tracking notifications i would not hesitate to use them again.

Product Quality
Shipping
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Jayson
JaysonPerth
  • 3 reviews

Cashies Hampstead Gardens, S.A. What a Great Vibe !

published
Product Quality
Shipping
Robyn
RobynMetropolitan Adelaide, SA

Locky exceptional service.

published

I was attended to by Locky, exceptional customer service, displaying professionalism and human interaction to the needs of not only me, but phone attendance as well, his all round multi task abilities, can only be enhanced by further encouragement to go further with the company.

Product Quality
Customer Service
Geoff H
Geoff HRichmond-Tweed, NSW
  • 3 reviews
  • 1 like

Served my purpose well

published

Needed a particular item (Makita battery charger) Too impatient to wait for ebay and too dear at Bunnings.Cashies had one advertised at local store (Cooly) for the right price.Rocked up and it was in my hot little hands presently.Item absolutely served my purpose and happy with purchase.Other items for sale seemed fairly priced depending on what you're after. Lose a star because the staff are a bit slow .Had to stand around for a while before I got served

Product Quality
Customer Service
Andy
AndySouth East Queensland, QLD
  • 2 reviews
  • 1 like

Cash Converters Sunshine online purchase

published

I bought a Milwaukee impact bit set from CC Sunshine and the whole process was positive. Email confirmation of purchase, followed by shipping updates and my item arrived in Brisbane several days later. Would definitely recommend this store for online purchases.

Product Quality
Shipping
BernieW
BernieWPerth, WA
  • 6 reviews
  • 3 likes

Consider this before applying

published
Transparency
Customer Service

Don't expect your product to come in time

published

It said my product would take 3-8 days and it's the eight day and I checked my email and 4 days ago I received an email saying my product was dispatched and I clicked on the tracking link to find out that the earliest day for it to come is today and the latest is five days later.

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sadsack
sadsackSydney, NSW
  • 6 reviews
  • 1 like

Excellent value

published

Excellent value and great items for sale, recommend to all bargain hunters and shoppers. Trusted and great people. All round Australia can buy with peace of mind at this shop online or go in. A-1+++

Product Quality
Shipping
scott
scottbrisbane
  • 4 reviews
  • 9 likes

check elsewhere before buying

published

if you see something you like I would advise to then check online on something like ebay or an online store and you will no doubt find it alot cheaper and newer, don't impulse buy anything. There is some ok prices things like sound gear and hand tools which they have so much of they are trying to unload.

I have seen second hand items instore even more expensive than the item was new, it's a questionable business tactic even though it's legal i feel it preys on peoples ignorance. phones especially very overpriced . you can get new phones that are better for cheaper. Do not sell anything to them either, use something like ebay to sell it, you will get alot more.

Product Quality
Customer Service
Adam
Adam
  • 2 reviews

Best loan experience

published

Cash converters are very friendly staff members and are always looking to help the customer out no matter what I definitely would say it's the best place to get a loan and very low interest

Transparency
Customer Service
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Anna
Anna
  • 2 reviews
  • 2 likes

Easy and quick

published

I needed money to pay a vehicle rego and found myself short of cash after spending a heap on repairs. The process was quick, and the repayments for a very easily obtained short term loan arent terrible. The woman who took my details was professional and understanding.

Will review again after Liam has been paid out.

Product Quality
Customer Service
Nic
NicSouth Australia
  • 2 reviews

Its a great idea. Friendly service

published

Great idea, friendly service, lots of options and great with repayments. I would recommend them in gawler south Australia very highly. I would refer alot of people if i could

Transparency
Customer Service
Rinnie
RinnieSouth East Queensland, QLD
  • 4 reviews
  • 1 like

Danielle is the best!!

published

Cash Converter's Noosaville. Staff is so friendly . great if you need cash in a hurry..unlike bank's. When you're in a bind..this is a great help!! very happywith the friendly service and prompt payment!!

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Questions & Answers

Craig E.
Craig E.asked
Cash Converters

Can you go into cash converters and buy your stuff back if you have lost your ticket

2 answers
andrew
andrew

dont know go in & try

Nathan R.
Nathan R.

Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.

adrianogames212
adrianogames212asked
Cash Converters

Do I have to return the item to the same exact store cause the store I got it from is like 30 minutes away

1 answer
Shane  Cabin 8141
Shane Cabin 8141

I’m pretty sure you do as the are all separate franchises

John
John asked
Cash Converters

Would cash converters buy my watch without receipt or box?

1 answer
alan
alan

ask them

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Cash Converters

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