Abusive staff member
This person (guy) never admits and error. Have compound interest on a item when nothing or no-one has been IN CONTACT regarding community through hierarchy. False promises, no delivery of the customer service. They like to verbally abuse people to their back and not their front. One person (guy) at Port Kennedy Cash Converters only. Carelessness and no customer care. CONSUMER PROTECTION DUE TO THIS PERSON.
Don't use them if you don't want to pay interest
All the reviews here about having to pay back double what was borrowed. Yes this is true it works out to be roughly double over three months, but do you all think they are running a charity? They are a business that need to generate revenue and at the same time pay staff wages, rent, insurance, taxes etc. If you don't want to pay the interest simply don't use them, besides I don't know why it comes as a surprise, the terms are exclaimed and you sign a contract. I've been using them on and off for over 20 years and paid thousands of interest, I ...don't mind, I can't get loans from conventional lenders and they've helped me out countless times, so it is what it is. And for those complaining about the amount they get when selling stuff. You're selling a second hand item to a shop who is going to flip it and sell it again so don't be surprised when you get around 20% of it's new value - typically they double what they buy the item for. If you want a better price and happy to wait a few days cut out the middle man and sell on EBay or marketplace.
Purchased a item from the Caloundra store through the online webshop i paid express post It was packed extremely well and protected sent within 1 business day i received it two days later. Item was exactly as described. I was also sent emails with order updates and tracking notifications i would not hesitate to use them again.
Cashies Hampstead Gardens, S.A. What a Great Vibe !
I Purchased a Roland SPD One Wav Electric Drum pedal I happened to come across browsing on Cashies Online.
The pedal sadly ended up being a complete Dud, the USB Port was damaged, With no way to use it as it was intended to be used.
I contacted Jason at the store, who Already helped me with FOC shipping (being there was a minor part missing from the box) along with a good price we agreed on for it, and let him know the bad news.
He prompted me to have it looked at and repaired, all charges and postage to be charged to their Cashies Store.
Which was great, except it was behind repair.
Locky exceptional service.
I was attended to by Locky, exceptional customer service, displaying professionalism and human interaction to the needs of not only me, but phone attendance as well, his all round multi task abilities, can only be enhanced by further encouragement to go further with the company.
Served my purpose well
Needed a particular item (Makita battery charger) Too impatient to wait for ebay and too dear at Bunnings.Cashies had one advertised at local store (Cooly) for the right price.Rocked up and it was in my hot little hands presently.Item absolutely served my purpose and happy with purchase.Other items for sale seemed fairly priced depending on what you're after. Lose a star because the staff are a bit slow .Had to stand around for a while before I got served
Cash Converters Sunshine online purchase
I bought a Milwaukee impact bit set from CC Sunshine and the whole process was positive. Email confirmation of purchase, followed by shipping updates and my item arrived in Brisbane several days later. Would definitely recommend this store for online purchases.
Consider this before applying
Some information you might like to consider before applying for a Cash Converters personal loan. During the current Corona virus crisis, in trying to do the right thing I shifted most of my purchases to EFTPOS, where I'd been using more cash before. I applied for a loan with Cashies, having had several before. I had just completed a 12-month, $1600 loan in 5 months. This time, the same loan on the same or more income was rejected, because of information on my bank statement. Paying everything by card means they see every transaction, and they t...end to use that information against you! Pay with cash to protect your ability to get loans, here's why: CC treats ANY AND ALL purchases from Coles, Woolworths, IGA, local delis etc as groceries and therefore an essential expense. And that counts against your commitments. Too many commitments, they won't offer you the same credit. So suppose you buy cigarettes, kids' toys, stationary, cosmetics and so on on your card.... it's ALL considered essential fixed expenses. Because I'd been doing this, my typical "grocery" bill in CC's eyes tripled since I started paying for these items, especially cigarettes, by EFTPOS. They look back 90 days. So your history before COVID (it's mid-year now and I changed my spending to all-eftpos early March) counts for nothing. My good history and good standing as a customer suddenly was out the window, doesn't count and doesn't help me, because I started buying my smokes on my card. So don't do that! I guess they don't value good clients very much. They knocked back my application on the basis of this sudden rise in "groceries". I've had a loan of this type with them every year for the past 10 years with a good history, and my last loan paid back in under half the time on the contract. They say this counts, but it doesn't seem to count for real much! Even a perfect history doesn't help you one bit, some piece of software that nobody can override, that lumps all purchases together as "essential", seems to know better. I needed the loan for dental work, I'm in pain and it's got to be done urgently. I cannot pay for it without, not without saving much more than the payments would be, for several months and the pain is intense. I'm now on Centrelink, during Corona I am unable to work at my job in live events, for obvious reasons. I have MORE income now with the supplement than I did working. So if you really need credit, and you're in a similar position, do not be too honest with them. They ask you what your expenses are but that means nothing, it's all done off your bank statement. It must just be an honesty test. Hide your spending, by paying cash. ANYTHING you buy from any supermarket, deli or basically anywhere that sells food, is considered groceries and therefore an essential expense and they consider it a "commitment". That "commitment" counts against your ability to get the credit you might need, even for actual essentials like medical or dental. It doesn't matter if you bought something else, if you get it from Coles, Woolies, IGA or the local deli, they call it essential commitments because it's groceries and you can't change that. If you smoke, or buy *anything* except food from these places, PAY CASH for cigarettes and tobacco. Also for toys for the kids, cosmetics, stationary, socks and undies, and treats and snacks outside the food you really need. Go to an ATM, withdraw the money and take it to the store. Or, go to the counter, get a cashout and buy it with that. That way, a question will come up on your loan application saying "you withdraw blah blah in cash from ATMs, can you confirm that this is for non-essential purchases only?" Or if you have another account from the one you submit with your application, spend from that, and DON'T declare that account to Cashies. It will count against you and they do not correctly, accurately or fairly assess your ordinary shopping when working out your "commitments". You cannot speak to a manager and convince them that not everything you buy from supermarkets is discretionary. Believe me, I've tried! Did speak to one, but it doesn't help. As ever, a piece of software makes the final decision. They say people review it and things like your perfect history with Cashies loans do count, but they just don't count for real much! Neither do those real people. The software has no way built in to "review" its decisions and what it says goes. I don't think even the boss there has a way to actually BE in charge and make these decisions. It's grossly weighted in favour of the great automated system in the sky. Another thing, assuming you can get the loan, be aware that as you pay it down, the interest does not reduce. Every month the interest is the same. It used to be that by paying more early, you could save more money on interest. If you make extra payments, you can reduce the number of months of the loan, but the interest each month does not get any lower.
Don't expect your product to come in time
It said my product would take 3-8 days and it's the eight day and I checked my email and 4 days ago I received an email saying my product was dispatched and I clicked on the tracking link to find out that the earliest day for it to come is today and the latest is five days later.
Excellent value and great items for sale, recommend to all bargain hunters and shoppers. Trusted and great people. All round Australia can buy with peace of mind at this shop online or go in. A-1+++
check elsewhere before buying
if you see something you like I would advise to then check online on something like ebay or an online store and you will no doubt find it alot cheaper and newer, don't impulse buy anything. There is some ok prices things like sound gear and hand tools which they have so much of they are trying to unload.
I have seen second hand items instore even more expensive than the item was new, it's a questionable business tactic even though it's legal i feel it preys on peoples ignorance. phones especially very overpriced . you can get new phones that are better for cheaper. Do not sell anything to them either, use something like ebay to sell it, you will get alot more.
Best loan experience
Cash converters are very friendly staff members and are always looking to help the customer out no matter what I definitely would say it's the best place to get a loan and very low interest
The reviewer stated that an incentive was offered for this review
Easy and quick
I needed money to pay a vehicle rego and found myself short of cash after spending a heap on repairs. The process was quick, and the repayments for a very easily obtained short term loan arent terrible. The woman who took my details was professional and understanding.
Will review again after Liam has been paid out.
Its a great idea. Friendly service
Great idea, friendly service, lots of options and great with repayments. I would recommend them in gawler south Australia very highly. I would refer alot of people if i could
Danielle is the best!!
Cash Converter's Noosaville. Staff is so friendly . great if you need cash in a hurry..unlike bank's. When you're in a bind..this is a great help!! very happywith the friendly service and prompt payment!!
Questions & Answers
Can you go into cash converters and buy your stuff back if you have lost your ticket
dont know go in & try
Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.
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