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Cash Converters
2.0 from 273 reviews · View Statistics
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Reviews

  • Product Quality
    4.9 (14)
  • Return Claim MadeYes (0) · No (13)
  • Shipping
    5.0 (7)
  • Transparency
    5.0 (3)
  • Customer Service
    5.0 (11)
  • Loan TypeFixed Rate (2) and Variable Rate (1)
  • Application Process
    5.0 (3)
  • Timeliness
    5.0 (3)
  • Warranty Claim MadeYes (1) · No (11)
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Barbara L.
Barbara L.Hunter Region, NSW

Best customer service EVER!

published

I ordered an IPad on Friday afternoon. It was delivered today (Monday) at 11am! I was so excited. It is in beautiful condition and was very cheap compared to EBay , Gumtree or Marketplace. I also have a 90 day warranty. Thank you so much. I couldn’t be happier!

Product Quality
Shipping
collards
collardsGreater Melbourne (Metropolitan), VIC

Never had any problems buying online from the Cash Convertors Webshop

published
Product Quality
Shipping
Brazozla
BrazozlaSouth East Queensland, QLD

Don't use them if you don't want to pay interest

published
Product Quality
Customer Service
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Steven E.
Steven E.Southwest, VIC

Excellent

published

Purchased a item from the Caloundra store through the online webshop i paid express post It was packed extremely well and protected sent within 1 business day i received it two days later. Item was exactly as described. I was also sent emails with order updates and tracking notifications i would not hesitate to use them again.

Product Quality
Shipping
Jayson
JaysonPerth
  • 3 reviews

Cashies Hampstead Gardens, S.A. What a Great Vibe !

published
Product Quality
Shipping
Robyn
RobynMetropolitan Adelaide, SA

Locky exceptional service.

published

I was attended to by Locky, exceptional customer service, displaying professionalism and human interaction to the needs of not only me, but phone attendance as well, his all round multi task abilities, can only be enhanced by further encouragement to go further with the company.

Product Quality
Customer Service
Andy
AndySouth East Queensland, QLD
  • 2 reviews
  • 1 like

Cash Converters Sunshine online purchase

published

I bought a Milwaukee impact bit set from CC Sunshine and the whole process was positive. Email confirmation of purchase, followed by shipping updates and my item arrived in Brisbane several days later. Would definitely recommend this store for online purchases.

Product Quality
Shipping
sadsack
sadsackSydney, NSW
  • 6 reviews
  • 1 like

Excellent value

published

Excellent value and great items for sale, recommend to all bargain hunters and shoppers. Trusted and great people. All round Australia can buy with peace of mind at this shop online or go in. A-1+++

Product Quality
Shipping
Adam
Adam
  • 2 reviews

Best loan experience

published

Cash converters are very friendly staff members and are always looking to help the customer out no matter what I definitely would say it's the best place to get a loan and very low interest

Transparency
Customer Service
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Nic
NicSouth Australia
  • 2 reviews

Its a great idea. Friendly service

published

Great idea, friendly service, lots of options and great with repayments. I would recommend them in gawler south Australia very highly. I would refer alot of people if i could

Transparency
Customer Service
Rinnie
RinnieSouth East Queensland, QLD
  • 4 reviews
  • 1 like

Danielle is the best!!

published

Cash Converter's Noosaville. Staff is so friendly . great if you need cash in a hurry..unlike bank's. When you're in a bind..this is a great help!! very happywith the friendly service and prompt payment!!

Product Quality
Customer Service
Silena
SilenaPerth, WA

Fantastic service from Murray Bridge store

published

Even though I completely stuffed my first online purchase, I was contacted by Katelyn of the Murray Bridge store and told she would post it to me even though I accidentally pressed store pick up lol
High level of customer service and thank you.

Product Quality
Shipping
thegypsycat
thegypsycatHunter Region, NSW

Fantastic Staff

published

I have dealt with Cash Converters Mayfield branch on & off for over a year. The staff there are the most wonderful people you could ever meet. So thorough and personable. In particular Jordan,Emma & Natasha. Can’t praise them enough. 10/10

Product Quality
Customer Service
Jess
JessGreater Melbourne (Outer), VIC
  • 2 reviews

Easy simple smooth online process

published

As a new customer was desperate to get a small Loan for education purposes and they gave me exactly what I needed. Quick and easy application online, fast application review an process was submitted within hours. Received funds within an hour after signing digital contract online. No hassle to make appointment to go in, no phone calls just a straight forward online easy experience + I received the help I needed. Thanks Cash converters

Transparency
Customer Service
Terence Wilson-Winship
Terence Wilson-WinshipSydney, NSW
  • 20 reviews
  • 13 likes

Great customer servi

published

I attended the Burwood Road branch Nsw of cash converters. I received a wonderful service from Leanne. She was so welcoming and friendly. It was such a great pleasure being served by her.
I would most definitely refer you to the shop. Leanne brightens your whole day up. Thanks
Leanne for your wonderful customer service
Have a wonderful day
Cheers and kind regards
Terence Wilson-Winship

Product Quality
Customer Service
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Questions & Answers

Craig E.
Craig E.asked
Cash Converters

Can you go into cash converters and buy your stuff back if you have lost your ticket

2 answers
andrew
andrew

dont know go in & try

Nathan R.
Nathan R.

Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.

adrianogames212
adrianogames212asked
Cash Converters

Do I have to return the item to the same exact store cause the store I got it from is like 30 minutes away

1 answer
Shane  Cabin 8141
Shane Cabin 8141

I’m pretty sure you do as the are all separate franchises

John
John asked
Cash Converters

Would cash converters buy my watch without receipt or box?

1 answer
alan
alan

ask them

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Cash Converters

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