Reviewer Photos & Videos
Rude, Unwilling to help and Hang up phone
Consolidated loan with another one which money was sent to them to pay out. They then proceeded to take out direct debit on top. Money paid has apparently gone missing even with evidence paid. They can not return my direct debit until found even with evidence. Rang again today to find out and they proceeded to say they still cannot find it and that they cannot return my money. They then hung the phone up on me when I asked for someone higher to speak to. They are earning interest off my money and I got hit with a overdrawn fee from them taking ...it out, so how is that right. They where extremely harsh and am wanting a call from higher up the chain but they will not pass that on. I have also sent 3 emails to no effect also not even one reply back. Its different when they are chasing money from you but when its on the other foot its a different matter. Please be aware and do not get sucked in. I would really hope someone from the company can help and return emails or phone calls regarding this so I can get my money they owe me back.
These guys are good .
I was declined few time before because of other small loans from drifferent lenders but i applied for 1500 today and they approved me within 3 hoursa nd money has already been transfered.
Predatory Lending Practices
Cash Train is a predatory lending company , that entices people to apply and borrow at high interest rates Consumers should be aware to avoid this company as they charge an interest rate of 48% and the terms and conditions of the loan contract do not meet NCCP lending standards. Everyone should avoid borrowing money from this company.
Excellent Service - Genuine Company
So I needed help and I my credit isn't the best.
I am on Centrelink but I also work for myself and have invoices to show my additional income.
when I applied I only applied for what I needed. $1000
They took a while and asked me for more information and proof of my income which I was happy to provide ultimately they made sure I wasn't getting myself into any debt I couldn't afford.
after a couple of days I was approved
and that same day funds were deposited into my account.
I will say I was worried after reading all the negative reviews but in my case things went well and as advertised. so I'm writing this review to reassure people that they actually do give people a go. !!
Amazing customer service
The customer service team at Sunshine are genuine and go out of their way to assist you. No extra costs, I’m very satisfied with the rate i received with this loan
BEWARE!!!dont use this company.worst customer service.GOODNA BrAnch!!!
Worst customer service in Australia dont deal with this people all they want is to take your money.never again that i will deal with this people dont use it dont use this company
Hello I applied for a $5,000 Loan with cashtrain and agreed to a $2,500 Loan which we agreed on when they sent me the contract which i signed and then a day later whilst how withing for my funds to go in as this was to buy a car to get to the new job I was supposed to start and to then hear that the application was not aproved well it was and i signed the contract that cash train sent me to then not even give me a justified answer as to why now i need no I want an answer or i will seek advice from the ombudsman.
Excellent customer service !
I have had many loans with Cash Train over the last 3 x years, all they expect is that you pay your repayments consistently & on time, I think their lending criteria is entirely reasonable. Friendly customer service as well !
Rubbish - Don't reward LOYAL Customers
Don't go near these sharks, pay loans out early and don't reward loyal customers, avoid "trash train" and "trash convertors" both disgusting. I'd recommend Fundo if you want a fair go, rewards for loyal clients and looking after people who pay early and on time. Next Stop should NOT be Cash train.
You've been warned.
Also take 3-4 days to "assess applications" proof they don't care.
Very poor company they say there better then cigno at least cigno give u a chance
Doesnt approve applications earning over a 1 k they claim there better then cigno not a chance at least cigno give u the chance to actually get a loan cash train don t
I can't state enough how unprofessional this company is. They are a pay day lender and anyone borrowing from them should understand that. They have slow response times and want you to jump through hoops for what would be considered a lender of last resort. Will never borrow from them again.
Easy and quick approval, time to recive fun's need work, 9 hours to receive funds when I was approved in good time
Long time to recive fun's when stated with in couple of hours, bit doesn't say that the bank is in another state and closes and early then other bankss, overall good service
Customer service representative was friendly and informative.
Very satisfied with the promptness of approval then payout of loan.
The rate is quite excessive. Maybe members (like myself) who occasionally receive loans, and always pay back on time, could get a lower rate.
Fundings came on time. No fuzz with the application process. Customer service was great. The company delivered what they promise. Will surely recommend this firm to others. Well done guys!
This is the best service and help line, very understanding so thankful for being a valued customer.
Fast service, really helpful, very thankful for the assistant. Very understanding. I was so happy when I got the help when I was in need. I felt like a valued customer. Thanks
Questions & Answers
Can U change a repayment date for current loan
i got approved today just after 11.30 wondering if i will get it today i bank with bendigo bank.
I got approved today on a Friday at like 3pm will the funds come in tomorrow or will I have to wait all weekend? I’m with greater bank
Get an answer from our members and Cash Train representatives
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