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Cash Train

Cash Train

4.1 from 635 reviews · View Statistics
See the Best Short Term Loans in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

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2 days to get a response, never approved over the last 5 years

published

Takes 2 days to get a response for a loan application where other companies approve and deposit funds after only a couple of hours. never been approved ever over the last 5 to 6 years, would no recommend. Often have to contact them to enquire about application.

Application Process
5/5
Timeliness
1/5
Kay
Kay
  • 2 reviews

BEWARE

published

Would not recommend to anyone. Gets rejected for absolutely no reason. I just needed a $200 to get through the week until my pay day but they rejected me with no reason at all. Customer service is just as terrible

Transparency
1/5
Customer Service
1/5
Marc T.
Marc T.
  • 5 reviews

The train crashed on this one

published

My application went to Rockhampton. They all sound rude up there. I applied for a fast money loan. I submitted it on Friday afternoon but now Monday 10am and still in there “review” phase. Every time I called up in Rockhampton background you can hear the workers talking and laughing so really not professional or able to do their job. Sad

Transparency
1/5
Customer Service
1/5
Rusty
RustyLaunceston, TAS
  • 2 reviews
  • 2 likes

Wouldn't waste you time , or the money you'll could get.

published

Negative , was a good customer as money3 until rebadged as cash train they suck. Just utter joke now, I would NOT recommend at all. Try elsewhere and maybe you'll get treated better.

Transparency
1/5
Customer Service
1/5
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R M.
R M.
  • 3 reviews
  • 2 likes

def not a quick loan place as advertised

published

cant give u a timeframe for ur application, and advertises themselfs as a quick lender this is not correct is u need cash fast this is not the place for u

Transparency
1/5
Customer Service
1/5
D.S.
D.S.melbourne
  • 9 reviews
  • 2 likes

Cash Train Is A Joke

published
Incentivised Review No
James
JamesGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Predatory Lending Practices

published

Cash Train is a predatory lending company , that entices people to apply and borrow at high interest rates Consumers should be aware to avoid this company as they charge an interest rate of 48% and the terms and conditions of the loan contract do not meet NCCP lending standards. Everyone should avoid borrowing money from this company.

Transparency
1/5
Customer Service
1/5

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not good

published

Went in today to toowoomba store found the experience very negative not what they advertise at all I could even pay the loan back in full in three weeks and got knocked back

Transparency
2/5
Customer Service
2/5
Shane
ShaneSydney, NSW

Worse short term loans

published

Very high interest rates well above cash converters, they should be investigated, definitely recommend not using them for loans hard to pay extra payments apply interest payments first before paying any of your principal no other payday loans or short term loans do this

Transparency
1/5
Customer Service
1/5
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Jay Mark
Jay MarkSouth East Queensland, QLD

BEWARE!!!dont use this company.worst customer service.GOODNA BrAnch!!!

published

Worst customer service in Australia dont deal with this people all they want is to take your money.never again that i will deal with this people dont use it dont use this company

Transparency
5/5
Customer Service
1/5
NAUFAL Mohammad
NAUFAL Mohammad Greater Melbourne (Metropolitan), VIC
  • Verified

Cashtrain dispute.

published

Hello I applied for a $5,000 Loan with cashtrain and agreed to a $2,500 Loan which we agreed on when they sent me the contract which i signed and then a day later whilst how withing for my funds to go in as this was to buy a car to get to the new job I was supposed to start and to then hear that the application was not aproved well it was and i signed the contract that cash train sent me to then not even give me a justified answer as to why now i need no I want an answer or i will seek advice from the ombudsman.

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Transparency
1/5
Customer Service
1/5
NAUFAL Mohammad
NAUFAL Mohammad
John L.
John L.
  • 2 reviews
  • 3 likes

Horrible. Can live without it.

published

Customer service is non-existint.
Extra costs?? You bet.
Not satisfied to say the least.
Cant log into my account.
Cant make extra payments
Cant get in touch with customer service.
Live chat is a joke, getting asked the same question twice.

Transparency
1/5
Customer Service
1/5
Short Term Loans

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Emm
EmmGreater Melbourne (Inner), VIC
  • 2 reviews
  • 2 likes

Terrible

published

Terrible service. Had to wait 3 days to relieve an response about a $300 loan just to be denied for absolutely no reason at all. Terrible service and will never come back here.

Incentivised Review No
jonathon h.
jonathon h.Tasmania
  • 2 reviews
  • 1 like

Don’t waste your time even applying unless you have days to waste and get declined anyway

published
Incentivised Review No
Rubz
RubzSydney, NSW

Bad experience and I won’t recommend to anyone

published

Very bad customer service, the time frame for the process was longer than I expected. Never recommend to anyone. Don’t waste your time on applying because you will end up declining.

Transparency
1/5
Customer Service
1/5
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Questions & Answers

Taz
Tazasked

Can U change a repayment date for current loan

No answers
Dee D.
Dee D.asked

i got approved today just after 11.30 wondering if i will get it today i bank with bendigo bank.

No answers
Adelaide
Adelaideasked

I got approved today on a Friday at like 3pm will the funds come in tomorrow or will I have to wait all weekend? I’m with greater bank

1 answer
Adelaide
Adelaide

Please reply

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