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2 days to get a response, never approved over the last 5 years
Takes 2 days to get a response for a loan application where other companies approve and deposit funds after only a couple of hours. never been approved ever over the last 5 to 6 years, would no recommend. Often have to contact them to enquire about application.
Would not recommend to anyone. Gets rejected for absolutely no reason. I just needed a $200 to get through the week until my pay day but they rejected me with no reason at all. Customer service is just as terrible
The train crashed on this one
My application went to Rockhampton. They all sound rude up there. I applied for a fast money loan. I submitted it on Friday afternoon but now Monday 10am and still in there “review” phase. Every time I called up in Rockhampton background you can hear the workers talking and laughing so really not professional or able to do their job. Sad
Wouldn't waste you time , or the money you'll could get.
Negative , was a good customer as money3 until rebadged as cash train they suck. Just utter joke now, I would NOT recommend at all. Try elsewhere and maybe you'll get treated better.
def not a quick loan place as advertised
cant give u a timeframe for ur application, and advertises themselfs as a quick lender this is not correct is u need cash fast this is not the place for u
Cash Train Is A Joke
This company must be around to get peoples personal details, because it surely isn't here to give people loans. I applied for a $100 loan to get me through 3 days before my next pay and was declined. I earn almost $2000 a fortnight, been in the same job for over 4 years. The repayments for this loan were to be $25 a fortnight. But apparently I couldn't manage that. And this is beside the website stating it gives people a fair go as well. So I'm struggling to see who they actually approve loans to. On top of that, the customer service is appalli...ng. My loan sat there pending, and on the third attempt at contacting them to see what the issue was, I was then informed it had already been declined. This was 2 days after I originally applied. So who knows how long I would have waited if I didn't contact them. And then no help whatsoever and just rude on top of that. So do yourself a favour and steer clear of Cash Train.
Predatory Lending Practices
Cash Train is a predatory lending company , that entices people to apply and borrow at high interest rates Consumers should be aware to avoid this company as they charge an interest rate of 48% and the terms and conditions of the loan contract do not meet NCCP lending standards. Everyone should avoid borrowing money from this company.
Went in today to toowoomba store found the experience very negative not what they advertise at all I could even pay the loan back in full in three weeks and got knocked back
Worse short term loans
Very high interest rates well above cash converters, they should be investigated, definitely recommend not using them for loans hard to pay extra payments apply interest payments first before paying any of your principal no other payday loans or short term loans do this
BEWARE!!!dont use this company.worst customer service.GOODNA BrAnch!!!
Worst customer service in Australia dont deal with this people all they want is to take your money.never again that i will deal with this people dont use it dont use this company
Hello I applied for a $5,000 Loan with cashtrain and agreed to a $2,500 Loan which we agreed on when they sent me the contract which i signed and then a day later whilst how withing for my funds to go in as this was to buy a car to get to the new job I was supposed to start and to then hear that the application was not aproved well it was and i signed the contract that cash train sent me to then not even give me a justified answer as to why now i need no I want an answer or i will seek advice from the ombudsman.
Horrible. Can live without it.
Customer service is non-existint.
Extra costs?? You bet.
Not satisfied to say the least.
Cant log into my account.
Cant make extra payments
Cant get in touch with customer service.
Live chat is a joke, getting asked the same question twice.
Terrible service. Had to wait 3 days to relieve an response about a $300 loan just to be denied for absolutely no reason at all. Terrible service and will never come back here.
Don’t waste your time even applying unless you have days to waste and get declined anyway
I applied for a loan on Thursday morning, heard nothing all day until I rang someone.
When I got hold of that said person, they asked me a bunch of financial questions, personal questions and everything else in between.
Friday rolls over and I have a tonne of emails from cash train asking about this and that, after I already explained all this stuff yesterday.
Rang them back, spoke to another person and was told I would hear back by late afternoon.
Late afternoon arrives and I got a phone call asking me more financial questions (I was applying ...
Bad experience and I won’t recommend to anyone
Very bad customer service, the time frame for the process was longer than I expected. Never recommend to anyone. Don’t waste your time on applying because you will end up declining.
Questions & Answers
Can U change a repayment date for current loan
i got approved today just after 11.30 wondering if i will get it today i bank with bendigo bank.
I got approved today on a Friday at like 3pm will the funds come in tomorrow or will I have to wait all weekend? I’m with greater bank
Get an answer from our members and Cash Train representatives
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