Took time however good rates
Applied for loan tuesday after 8pm..
Was approved wednesday at 1pm.
Recieved funds thursday morning.
Besides that.. the repayment rates are great
This is the second time i have gotten a loan and it has been easy i will be doing it again
It was okay.
Took a bit too long to get approval. I had to make a phone call to see what was holding on the application. Also the money transfer is slow compared to your competitors.
Paid to wrong account
Provided good service, customer service was very prompt. I did request to the funds to be paid to a different account though.
Bad so bad
I have useing cash train now for about 3 years but they gone down so bad in last year
I put in loan app more then 24 hours ago an still no word back from them i have try call them put but on hold for 25mins so then i try live chat they off line for all is time . So now i have sent 3 email and one will get back to me so it has be over 28 hours no word and finally the live chat is back on put most only have one person on as the 22nd in the queue as it is now to late for me to organize some thing else so must for same day service
Just so p...oor March 13th 2018 Update: Too slow. I have been a cash train customer for about 3 years now but i can tell you there service in the last 12 to 18 months as drop so mush . I applied for loan at 830 am wa time it was 2.00pm before my loan application was successful so i signed loan contract at about 2.30pm .i then get email back saying the money will be transfer soon so lunch time on tuesday money still not in my bank acc . So i ring them up on tuesday to see what the hold up is they tell it was not transfer on on monday it be transfer some time on tueday .
Still waiting on outcome.
Applied almost 24 hrs ago. I haven't heard anything back since getting the confirmation email. I have used Cash Train before and it never seemed this long.
Attempted your live chat .. its offline, have emailed contact to no avail.
Can't call due to the area i am in has bad reception.
Please contact me!
Can someone from Cash Train please contact me regarding urgently cancelling my application? I have sat on hold for 30 minutes and no answer on the live chat. I have also sent 2 emails today. Thank you!
On the fence
Used previously with absolutely no hassles. Applied this morning for a loan and have a few questions. Tried their live chat but its 'offline' on every platform i try, tried calling but their message says they are closed even though it is in office hours? Getting beyond reasonable now....
Applied for a fast access loan yesterday 9am still under review today at 1:30pm. Have used in the past without much hassle. Ridiculously long wait.
I am happy with the representatives via the phone although every time I have tried to use the live chat it disconnects and I never get the answer I need?
I have a family emergency and require to travel first thing tomorrow morning. Applied everywhere and was unsuccessful. Cash Train were the only one to say yes. Responded within 30mins of applying and approved within the next. 1hour turn over. I also stressed how urgent and important i needed funds today to book flights and reassured they will do the best they can to help me out. I then received an email funds will be available within 2 business days :( . This information should be disclosed prior as can be misleading especially in the c...ase of emergencies. Funeral is tomorrow afternoon and funds will be of no use in 2 days. Thats my only negative comment. And after reading reviews im even more worried.. I finally had hope after a day long of enquiries..and now im not too sure. Other then that they were quick to respond and happy to help me out. Am just praying it clears today. I would have given 5 stars for customer service and quick response and approval. The estimated transfer time is the setback
Checking the progress of my loan application and next to it says "funded"
Does that mean it has been approved ? Or still processing?
Not the best experience
Let me off this train with some cash already. Applied yesterday at 10.30am approved by 1pm still no funds in my account, I bank with westpac.
Could be way better.
So applied for a cash train loan as i was short on cash and wanted to take my girlfriend out for her birthday. I applied yesterday at 2 pm WA time. I bank with NAB, one of the "big 4" now it says on the site if i bank with one of the bog 4 banks the funds are normally in the same day, if loan is approved before 2.30pm EST. I understand i didnt apply before that time, but my loan was approved at 3.02pm WST yesterday (13 december) it is 1.19pm on the 14th of dec and still no funds in my NAB account. What is going on?
I've been using cash train for about 11 months...I have to say the service is pretty average. Every loan application i've put through has taken 2-3days before i'm notified if it successful or not...And it takes an additional 2 days to clear and this is every time I've had to apply. You would think that the process would be quicker, but its not. No point using them if you're needing 'Urgent Emergency Funds'.
Questions & Answers
Can U change a repayment date for current loan
i got approved today just after 11.30 wondering if i will get it today i bank with bendigo bank.
I got approved today on a Friday at like 3pm will the funds come in tomorrow or will I have to wait all weekend? I’m with greater bank
Get an answer from our members and Cash Train representatives
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