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Worse very bad . Don’t even think about this crap. Never seen this money hungry people and company like this
Take money without permission . I will call this stealing . I really got 55$ in my account and they took it without my permission . Very bad experience with cash and go
The reviewer stated that an incentive was offered for this review
JustmeSydney, NSW
- 2 reviews
Thieves!
Do not go near this company unless you want them siphoning any money you get deposited into your account whenever they please. I fell behind as I was diagnosed with brain cancer and had to start chemo in the last month. So I had to go on a payment plan for the remainder of my loan. I had to stop work so my parents who live on the other side of the country would send me money for things like bills, cab rides home from the hospital, food, medication. I would pay my cash n go payment weekly to catch up. But then my mum sent me $250 so I could get ...
Read morehome from the hospital and also pay for my medication and before I could even get to it cash and go dipped into my bank account and took another payment! This was less than a minute after mum had transferred me the funds so they watch your bank accounts, people! This resulted in me walking straight out of chemotherapy and then having to walk 6.4km home on a 37degree day. I collapsed on the way home and had to have an ambulance called. I got rushed back to hospital. I rang the company to ask why and I was told by a woman named Rebecca that there was nothing she could do and that it was my debt to them and they had every right to take it. I have been strongly advised to take legal action and speak to the media about this. I am now in hospital where I have been since this happened and since this happened, they’ve dipped into my account 3 more times. They do not honour payment plans. They take any money whenever it hits in your account. Is that even legal?2 comments
Oh you don’t? Because I’ve got an email here from Rebecca from cash and go. She sent me an email after our call at my request so I would have a record of something I asked her about. I’m so glad I ask...
Read moreed for that, even moreso now!. Good to see your customer service has once again delivered! I don’t wish to put myself in any further distress and I’ve been advised by my lawyer not to contact your company as all communication from now will be through him.L sarson
- 2 reviews
Very easy and simple with fast results
This was the most easiest and simplest application
Highly recommended ..I was happy with the way the website worked and ease it worked with making everything easy for a non tech savvy person such as myself ...I thank you
The reviewer stated that an incentive was offered for this review
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SMCSouth East Queensland, QLD
- 22 reviews
- 12 likes
Complete Waste of Time
Spend 15 mins going through hoops, forms and other crap only to be declined at the end because of their system, they don't give people a fair go, total joke, another 1 star crap loan company, avoid!
christie h.Illawarra, NSW
Be careful.
While the approval process is quite simple. Don’t be fooled in to thinking they’re flexible with their repayments or god forbid you need an extension on a payment. I got approved for a week’s extension due to an unexpected hospital stay and needing that money to use for not only medication but also for transportation home from the hospital and the days after. Even though I was granted an extension for the next week. My payday came while I was in hospital and I went to pay for my medication but it got declined. Was so confused. Looked at my stat...
Read moreement and CashnGo had dipped into my bank account and siphoned everything I had in there apart from $5. I contacted them but was told no refund would be given as despite our arrangement, they were paid to “my dues”. I’m happy to pay my dues but when you’re granted an extension due to extenuating circumstances, I expect that to be adhered to! I then had to walk 14kms home from the hospital because I don’t have any family or friends I can call. The 14km walk then made me have a bad relapse and I ended up in hospital for 3 weeks. Legal action pending.2 comments
Team CashnGoCashnGo
Hi Christie!
We're sorry to hear that your experience with CashnGo has not been satisfactory. We'd like to investigate this matter further and make things right. Please provide your contact details to...
No no, I’ve been advised by my solicitor not to comment any further to your customer service team.
Chris H.South East Queensland, QLD
Awesome company easy application process with a decision in minutes....
The customer service was easy to understand put in laymen's terms and very simple to understand.
There were no hidden costs in any aspect of the contract.
Very satisfied I would recommend CashnGo to anyone.
Daren SherwoodNorthern Region, NSW
This is a fraudulent activity and not going to let you get away with it
Help out criminals doing fraud and putting me in debt and bad credit. Thank you cash n go for nothing. I'm very appalled with your actions and will be telling my local member of parliament. I'm not going to let rest will be taking action for compensation in all groups involved especially you.
MaraPerth
- 22 reviews
- 19 likes
- Verified customer
Waste Of Time
I think it's gross and weird that we are required to submit a whole heap of personal information just to be rejected for a loan.
I won't be recommending this business. My fortnightly income is more than enough to cover the repayments but apparently it's not good enough and now they have access to my name, address, bank statements etc. Dodgy as.
Stay clear of this mob!!!
In terms of pay day lenders this one is clearly one of the worse. They do not offer an incentive for returning customers and are clearly only out to hit you with high fees on a one off circumstance. I would suggest going elsewhere. It also is very obvious that they also publish a number of fake reviews. Please all be carefully of CashnGo
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cymbke345South East Queensland, QLD
What a joke.
Got approved. Tried activating that ridiculous prontopay, and it needs 1 dollar in my account before I can even get the loan? Fair enough I'll part with one dollar.. Then it says not supported. Ridiculous. 1 Star for not even working.
Go to Wallet Wizard instead of rude Cash N Go where you pay early but can’t get another loan!
Don’t bother paying them back. Even if you pay them early, they won’t give you another loan, so do what I did and go to Wallet Wizard instead. I got more and pay back less without being insulted by a system that doesn’t get I don’t have to pay rent because I own my own house. Happened to two other peopleI know. EXACTLY the same thing
poor service
bad customer service
bad communication
read the fine print
will never go back to them
not happy at all with the service - can not even answer the phone properly
Just really ridiculous
Mark WissmanSydney, NSW
- 10 reviews
- 6 likes
- Verified customer
Accept a loan one day, reject the next
Very impressed with CashnGo. Although they couldnt allow me to borrow 100% of what I requested, it was still a decent amount and I found the process efficient and effective. I will definitely be back for more! Hopefully they value repeat customers who pay back on time!
December 2nd 2019 Update: Rejected rejected rejected
Received a small loan from these guys and was paid in full and on time. Have tried to borrow same amount again and been rejected three times! My situation hasnt changed so why am I not being shown good customer service and loyalty?
Awful website, awful process, feels like the website was designed in 1986.
Dont go anywhere near these guys. They have no respect for the customer.
MHSPerth
Not good
Have a loan with these guys and they took money out twice with in a day of each other leaving me short of cash. Not good
B.HSydney
Give 2 loans - pay both out early then declined
I had 2 small cash advance loans from cash n go. Paid both out earlier then required. Within a few days of paying out the last one I try to apply for another. Same income. Same details for myself but now I dont meet the criteria? Doesnt make sense. Customer service just say I cant answer the question on why and they cant help at all except say just try again in 30 days.
Not as helpful when really needed.
1 comment
Team CashnGoCashnGo
I'm sorry you had this experience. We will take this feedback on board and look to improve our processes on a daily basis. Please feel free to contact our Customer Care team on 13 13 11 and we may be able to provide more insight.
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Can’t recommend
I did my first loan and pay them off try to apply for new loan but been denied they told me I can get a new but unfortunately not been approved
1 comment
Team CashnGoCashnGo
It's unfortunate that you have had this experience. We take all feedback seriously. Please contact our Customer Care team and they can provide some insight. Many Thanks
MarciaNBlaxland
- 3 reviews
- 3 likes
Credit File damaged with CashnGo
CashnGo SAY they don't "inquire fully" Just a *soft inquiry* on our Credit file...that is a lie THEY DID a Full Report...Emergency cash inquiry and applied only to be "knocked back" as i am self employed, even though my credit rating is 847/1000 +No Blemishes..They said they could not see "A Pay" going into accounts..??Plenty contract cheques going in!!!. But they then still did a FULL CREDT INQUIRY for a Lousy $600 loan...Sloppy work.
(Later that day Cash Stop gave me $600 within the hour-_**No ding on Credit file)
Now i have a mark on my credit file and my rating went down to 778...Not happy and will be handing it to Consumer complaints and paying a visit to get it sorted !!
Questions & Answers
Emma P.asked
Hi there
I am a return customer (have always repaid in full), I had a slight hiccup on my most recent loan with CashnGo l, as such entered an affordable pmnt plan - now finalised and P.I.F
Due to COVID-19 as well as my Visa debit card account having been fraudulently hacked, it was cancelled & as a result did end up with a couple of unsuccessful pmnts processing on their actual debit dates (since fixed and also paid either up to date and or finalised.
Due to this, CashnGo are now continuously declining any applications I put forth as it states I have defaulted one or more times on loan XX and XX, and then further requests I confirm I am up to date - Atleast 1, perhaps 2 of the loans I am being queried on are paid out, in full and no longer, the other is most definitely up to date & never had “defaulted”.. how can I get around this inaccurate info?? I feel this is what is hindering my ability to further borrow...
No answers
Samratasked
Hi if u have make repayment of first loan, can I get another loans easily
Aotea joyceasked
Hi i need a loan of 300.00 by Friday 18.12.20 what do I need to do to apply
No answers
Details
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Team CashnGoCashnGo
We are very sorry that your experience with us has been unsatisfactory. While we don't have anyone by the name of Rebecca that works at CashnGo, we are more than happy to investigate this matter for y...
Read moreou as a high priority and see how we can help you. Could you kindly share with us your full name, mobile number, and date of birth in a private message so that we can contact you.