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Catwalk Connection

Catwalk Connection Questions & Answers

3.6 from 108 reviews

18 questions from our users

Afolabi Z.

Afolabi Z.asked

Can anyone please tell me what the return address for Catwalk connection is?

No answers
Jaz

Jazasked

I need help with my measurements for an order I'd like to place.

No answers
Miranda S.

Miranda S.asked

How fast is express delivery?

1 answer
Nuris F.
Nuris F.

It takes a long time. Don’t even pay extra is not fast at all.

Adina D.

Adina D.asked

How can I delete my order from you guys since it had been two weeks and i haven't heard anything as to when my order qill be shipped?

No answers
Iyana O.

Iyana O.asked

Hello, I ordered a dress from you guys today & I need it by the 13th.. would I receive it in time? If not how do I go about canceling my order...

1 answer
Catwalk Connection
Catwalk Connection C.Catwalk Connection

Hi Iyana

Please email info@catwalkconnection.com with your order number and we will make sure your order is sent as a priority!

Thank you for shopping with us.

emmateague7

emmateague7asked

I just ordered a dress and jumpsuit today I need it by the 13th for a wedding!! Will it come in time?!?! Please answer me ASAP

1 answer
Catwalk Connection
Catwalk Connection C.Catwalk Connection

Hi there,
Thank you for your inquiry, Orders normally require 5-10 business days to process and then they are shipped express to all customers. All orders from today will be shipped in the next two weeks and you will receive a separate email including tracking in this timeframe.
Please email info@catwalkconnection.com if you have any further questions

Azul De Hoyos

Azul De Hoyosasked

O my God... i had no idea it was coming from China! I have to fly out on the 13th of December and I just ordered today!!! Will it come in on time?

No answers
Leah Z

Leah Zasked

Hi I have just brought a dress from here, now I am really worried its going to be too small or of bad quality. I have an event coming up and I didn't realise it was coming from China.
Has anyone brought the Tamara black tassel dress??

No answers
Z.ane

Z.aneasked

have asked by mail where my order remains and have been waiting for days for an answer, I'm worried because I do not know if the page is safe, any idea?!!!!

No answers
samia

samiaasked

i have placed my order over 2 weeks ago now and there is a bit of a issue please someone let me know how long did it take to come for australia’s because i need it the next week and i’m worried becaus i’ve our over $400 and when i contacted the shipping company they have told me my order isn’t even in the system
someone please get back to me i’m worried

1 answer
fashionaddict
fashionaddict

Hi Samia,
If you could please email us at info@catwalkconnection.com someone will be able to let you know what's happening with your order.
Thank you!

Elle

Elleasked

Has anyone purchased the Etie Military Jacket. Im obsessed with it but not sure if the quality of it will be good or not. Also i have D cup boobs so not sure of the small with be too small and the medium would be too big... im usually a size 8 but everyone seems to get their orders in the complains about sizes and refunds seems fairly difficult....

No answers
Anne

Anneasked

I’m thinking of getting the red pumps, the ones that look like they are Valentino, but I’m a bit concerned about the quality and fit.Any suggestions ?

1 answer
Jessica L
Jessica L

Quality is really good and it fits true to size. They’re also super comfy.. I can wear them all night!

Claire

Claireasked

You're running a fraudulent business and you should be ashamed of ripping off hundreds of girls with disgusting quality clothes, poor service ( outside of public forums) and false legal rights written in your terms and conditions regarding returns.

No answers
Terri

Terriasked

I have just placed an order for my daughter for a dress for her prom. I am very worried now about the reviews I am seeing about the poor quality of materials and on the sizing being way too small. I sent an email regarding Return policies but did not get a reply back. If something goes wrong with this order we do not have money to buy a new dress and I am worried sick now that could happen! can you email me back at [email address removed] please

3 answers
Catwalk Connection
Catwalk Connection C.Catwalk Connection

Hi Terri,
Please email info@catwalkconnection.com and I'll send you through the returns policy.
I can assure you that all our items go through high quality control before being sent out.

Terri
Terri

Thank you for your speedy reply. I am feeling very relieved to hear this and hope that the dress we ordered is all it looks like in the pictures and fits my daughter for her Prom!
Thank you

Edna
Edna

I bought from them and i was very skeptical after realise is made in China but to my surprise the clothes quality were great, well fitted, carefully packaged. I'm very happy with my order and looking forward buy from them again.

Karen z

Karen zasked

I ordered my dress on here this past Wednesday & i have not gotten an email saying it’s been shipped i emailed them but they have not answered me, what should i do?

1 answer
Catwalk Connection
Catwalk Connection C.Catwalk Connection

Hi Karen, please email info@catwalkconnection.com and we will see what's happening with your order.

KarKar

KarKarasked

Ordered January 2nd will I receive by January 15th ? That's my birthday & i really don't want to have to go out and buy something else spending extra money.....!!

2 answers
Catwalk Connection
Catwalk Connection C.Catwalk Connection

Hi there,
Can you please email our customer service email so we can make sure you receive this on time. Customer service email: info@catwalkconnection.com
Orders normally require 5-10 business days to process then they ship. As soon as these items have passed quality control and are with our shipping agent we will update you with tracking.

Golden Beauty
Golden Beauty

HOW long did they take ?

Ella

Ellaasked

I placed an order from this site a week ago, since then I never heard from them. I emailed the few times, no response .
What should I do?

2 answers
Catwalk Connection
Catwalk Connection C.Catwalk Connection

Hi Ella,
Can you please send an email to Info@catwalkconnection.com and include your full name and order number. We would love to help you out with your inquiry
Thank you
CC Team

hasina
hasina

I literally had to email them multiple times to get a response....its terrible...they may respond, but they def do not attempt to solve issues, especially ones that they have made. Their processing times are a joke and they are so unprofessional and try to blame issues on other ppl instead of taking responsibility! They are a joke smh wish I had never spent my money with them and then their returns policy is a scam!

Margaret

Margaretasked

Trying to return some items from Catwalk connection. Does anyone have there return address? I can not find it under quick links. Thank you Margaret

2 answers
Leesi
Leesi

You have to email them unfortunately. I have a few there's no return shipping address as a lot of their stuff is cheap fakes shipped from China

Danni C
Danni C

I just emailed them via there website. But I think they have instagram too maybe try that. They replied to me pretty quickly. Hope this helps.

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