Catwalk Hair Extensions

I have been a hairdresser for 10 years and have had every method of extensions available. Since having a baby my hair thinned out and i decided to give Catwalk a try. The price and colour match were exactly what i was looking for! I have had extensions last longer than these, but for half the price of anything else on the market- thats how i justified them lasting 4months. I love them and am about to purchase my second pair in time for xmas!

All the reviews on the site were positive, I should have known better! So I went back and gave those a thumbs down, while I wait for a reply email to return it ,I also have no return address & a $200 pony that looks nothing like the photo my order came weeks late & only after I called Afterpay .

$180 dollars wasted, poor quality hair so thin on the ends, colour was trash and no tracking or confirmation email.
Did reply back when I said how long will it take but over all experience would not buy ever again. Will be sticking with Zala extensions and paying that little bit extra

Ordered 24 inch pony extensions but they delivered a 20 inch on a Wed. sent it back straight away the next day through express post & they agreed to send the exchange through express post for the inconvenience & was confirmed that the package arrived to their address the next day. 1 week later, I emailed them if they have sent the package & they said that they haven’t received the package yet! I needed it that weekend so it wouldn’t have arrived on time. They refunded the total amount but never replied when I asked for the money back from what I paid to send the extensions back! Poor customer service and average quality extensions. Much prefer Zala hair extensions

Had extensions for 8 years, been a hairdresser 10+ years & a salon owner for 6 years. straight away hair started falling out (strands not the tape bonds) clumps of hair falling out and every time I touch/brush a huge amount. lost half the thickness in 2 weeks.compared the strands - some are like fishing wire = synthetic hair. spend $400+ NOT HAPPY now have to buy new hair elsewhere. catwalk blamed me

This is getting beyond a joke now. Order was placed on 28/08 confirmation on 3/9 that order was shipped. Website states orders are expressed ship. Today is 11/09 and still nothing!!!!
This is the second time I’ve ordered from this company and been stuffed around with my last order last year being shipped to Queensland when my shipping address is NSW!
I would like to comment on the quality of the product but it STILL HASN’T ARRIVED!!!!!
This place needs to be shut down immediately

Worst experience ever, my item was shipped to the wrong address with no return address so ended up lost for weeks, their customer service is awful. Would not trust them again with my money.

This company has THE WORST customer service ever. It took 5, Almost 6 weeks for one of my orders to arrive after being constantly told by them it had been delivered. They are disgusting to deal with and never do i leave a bad review on a business but as a hairdresser this company should not be aloud to trade. On top of that my hair extensions are missing two pieces and have synthetic hair through the my vanilla blonde packet. Avoid this company!!!

Hair never arrived after nearly 6 weeks, afterpay had to contact them on my behalf to get a refund. Which shocked me as the must of meant they weren’t sent after all this time?! Do yourself a favour and don’t order from here.

I had plastic strands running through mine! The top was quite full but by the end of the length it was so thin it looked silly. I had to trim them to where they looked an acceptable thickness and then it wasn't much longer than my natural hair. SHOP ELSEWHERE. Customer service is non existent!! Biggest rip off of my life.

Customer service is hopeless. There is no contact number and they are very slack at responding to emails if at all. Quality isn't great, but is fine considering they're relatively cheap. No shipping insurance

Ordered on a Saturday and received them within 7 working days, Very pleased with the quality they are very soft and thick! Almost every question I emailed them they responded answering and very quick.

Don't buy they will take your money and not send. Doing bank chargeback on them as they don't respond to emails. If you are in same situation do a bank chargeback if you don't get your goods.