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Frizzy hair, not as thick to the ends as they say!
Okay so I am horrified by the huge amount of negative feedback everywhere & wish I'd checked first. BUT the hair is better thickness/weight than, say, Zala who only go up to 50gms! The lightest blonde is VERY yellow but that's all I needed to put my hot pink and purple over my 3 pack. Before i dyed, I could see crinkle/waves through it so it's definitely not the hair they say it is... after dying one lot it dried frizzy/wavy. Even after adding expensive Olaplex and Morocco oil and straightening, it's not silky and smooth like you'd dream/hope f...or $190!! Real sad, no responses on fb messages. It "will do" as I have thick thick hair and Zala wasn't nearly thick enough for me, but wish I had gone with Flik Hair Extensions or someone else and done review searching first. Shipping I paid express and it did arrive in time so I can't complain there. Packaging was dirt cheap and clearly not an australian/western company.
- Online store
Not Happy UPDATE hair arrived
Same as everyone else ...no hair no reply.. didn't read reviews prior to ordering.
Not happy at all....
Lodging a dispute via bank have transaction reversed. Not ok
.Hair arrived today. Terrible customer service however hair is really thick and looks ok. So far
Questions & Answers
A dedicated and hardworking team to have their name put up on the fair trading complaints register is about it.
I have not received a tracking number after 7 unforgivable days and of course no item, no reply which for them means no keeping my money .
Will be seeking an immediate refund followed by a formal written complaint with a link to the copious amounts of other complaints about this online website.
There is also no account page on their site so you can check the status. Not even a log in button.
If there is a representative reading at present then My advice would be to act quickly.
Get an answer from our members and Catwalk Hair Extensions representatives
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