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Catwalk Hair Extensions

Catwalk Hair Extensions (page 2 of 2)

Online store, Physical store
2.0 from 273 reviews · View Statistics
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Listing monitored by Catwalk Hair Extensions

Reviews

  • Product Quality
    1.0 (25)
  • Return Claim MadeYes · No (37)
  • Shipping
    1.6 (17)
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Megan O.
Megan O.Metropolitan Adelaide, SA

Bad bad bad DO NOT BUY FROM EVER!!!!!

published

No hair 2 weeks no response 4 emails. Should have stuck to zala who I ordered from last time and I wish I had read the reviews. Disgusting service and promises not kept 6 days delivery really??? If they responded to give me a tracking number as promised it may have been ok. I'm banned from their facebook page I sent an sms to the owner still no response but as I have their address here in adelaide I will be following up with them

Incentivised Review No
Return Claim MadeNo
Sandy
Sandy
  • 2 reviews
  • 2 likes

Still haven’t received my order!

published

Unfortunately I didn’t check the reviews prior to buying. I have not received my extensions after 3 weeks and despite emailing the company 4 times I have still not received a response. It is so frustrating! Only having an email contact address should’ve been a dead giveaway.

Incentivised Review No
Return Claim MadeNo

If I Could Give Zero Stars I Would!!!!

published

Ordered the extensions 2 weeks ago still have received nothing. Emailed 6 times and also sent messages off my Instagram page.
As I am a hairdresser I published a post about them calling them out as a “SCAM” only then did they respond. They told me the extensions will be there by Wednesday I asked them for a tracking number they did not respond. UNBELIEVABLE!!!!
I waited all Wednesday still no extensions and no response from them.
Disgusting service i have never in 13 years in this industry seen anything like this!
Do not order from them!!!!
Since posting on my Instagram calling them out I have had 3 other woman message me telling me this happened to them.

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Jessica
Jessica
  • 4 reviews
  • 4 likes

DON'T BUY

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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Don’t do it!

published

Absolutely shocking service! My last order took 2 weeks to arrive and I’m still waiting for my current order. I’ve sent many emails and Instagram messages but no response. I order extra early as I’m going overseas and I am so disappointed. I contacted afterpay to cancel and return my money so I can go elsewhere. They just ignore you!!

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo

Nopeee

published

I completely forgot about my last dealing with catwalk. They sent a colour that did not match at all even though I sent pictures for confirmation. This time I have had no communication at all until I commented on their Instagram in which they deleted my comment. How are they still open the customer service is revolting

Incentivised Review No
Return Claim MadeNo

Waiting for over a month on my order!

published

I’ve been waiting over a month now for my Order, I’ve used catwalk extensions before and never have I had an issue. I’ve sent numerous emails, contacted the Facebook page and even instagram. I’ve checked my junk mail everything. I’m very upset as I’ve spent a lot of money and I should at least get a response back. I just wanted the extensions.

Incentivised Review No
Return Claim MadeNo
Kimberley
KimberleyFar North Queensland, QLD

Paid but no delivery

published

I ordered my hair extension over two weeks ago and have not heard a word apart from an email to confirm the order. I have now emailed 4 times and have had no response. This is outrageous that this is happening.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Kimberley
Kimberley

I ordered mine on the 21/02/19 and have now emailed 6 times and they do not respond. I am about to report them to the office of fair trading and suggested everyone else does the same thing.

Courtney
Courtney
  • 2 reviews
  • 1 like

Don’t waste your time

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Lisa
LisaSouth East Queensland, QLD

Not received and no replies to emails

published

Ordered over a week ago still no hair. No replies to emails and msges on Facebook and Instagram. Spent $300 and not even a reply no tracking number. Appalling company and would never recommend tjis company

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Stacey
StaceySouth East Queensland, QLD
  • 5 reviews
  • 4 likes

Beware......

published

Ladies do not buy. I have used clip ins for 10 years and have never seen such bad quality. Thin and wispy, I ordered blonde bombshell and received canary yellow. There are strands broken and hanging out the bottom. The packaging is poor and cheap. I have emailed them for a refund and am still waiting to hear back, there is no phone number to call??. If they don't get back to me I will review again. No matter how good they say they are on there advertising its absolutely not true.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Mary
Mary
  • 2 reviews
  • 2 likes

PLEASE GUYS AND GIRLS BEWARE

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Beauty Product Brands

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