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Frizzy hair, not as thick to the ends as they say!
Okay so I am horrified by the huge amount of negative feedback everywhere & wish I'd checked first. BUT the hair is better thickness/weight than, say, Zala who only go up to 50gms! The lightest blonde is VERY yellow but that's all I needed to put my hot pink and purple over my 3 pack. Before i dyed, I could see crinkle/waves through it so it's definitely not the hair they say it is... after dying one lot it dried frizzy/wavy. Even after adding expensive Olaplex and Morocco oil and straightening, it's not silky and smooth like you'd dream/hope f...or $190!! Real sad, no responses on fb messages. It "will do" as I have thick thick hair and Zala wasn't nearly thick enough for me, but wish I had gone with Flik Hair Extensions or someone else and done review searching first. Shipping I paid express and it did arrive in time so I can't complain there. Packaging was dirt cheap and clearly not an australian/western company.
Such stunning quality hair! Lovely extensions. The quality is fantastic.They are the thickest extensions I’ve ever used! Won’t go anywhere else! Definitely 5 stars. I would recommend them , thanks Xx
Gorgeous thick lace weft clip ins. Double drawn, thick right to the very ends with no split ends. Very impressed with the thickness and quality, especially the thickness given I went for the thinner set. Tried to upload a photo but couldn’t figure out how. Perfect colour match and nice small clips. Great customer service also.
Received and love them
Ordered on a Saturday and received them within 7 working days, Very pleased with the quality they are very soft and thick! Almost every question I emailed them they responded answering and very quick.
- Online store
Not Happy UPDATE hair arrived
Same as everyone else ...no hair no reply.. didn't read reviews prior to ordering.
Not happy at all....
Lodging a dispute via bank have transaction reversed. Not ok
.Hair arrived today. Terrible customer service however hair is really thick and looks ok. So far
- Catwalk Hair Extensions
I’d like to take the time to write a review because of all the bad reviews that I have read. I ordered from cat walk on a Monday and by the following Wednesday I hadn’t received my order (7 business days) so I jumped online and started seeing all these terrible reviews of people not receiving their orders! Of course I freaked out and immediately contacted them via email and Facebook. To my surprise they emailed back within a few hours with a tracking number, were apologetic that it hadn’t arrived yet and that it was to arrive that day! Surely enough, it did. Quality of extensions was good and thickness was amazing. They must have stepped their game up! 100% happy :)
product could be better
I purchased the 20" 160g awhile back. The quality of the hair was nice and the clips were small and comfortable however the ends were very thin and seems to be the length of 18"
My hair was above the bra strap and because the ends we're so thin they actually looked like I didn't have extensions at all!
I'm hope they have changed their product since then because the hair itself was soft and nice.
I ordered my extensions 3days a go. Still haven’t been sent, I’ve sent an email to them but no reply as of yet. Considering I’m spending near 400$ I’m pretty sure 3 days is plenty of time to send something. That’s standard on express or standard shipping. The last time I contacted them when I considered buying a previous time I asked them about postage and they responded with a flat negative response which deterred me for a while but I thought I may as well try the product instead of there (undoubtedly going to deny) terrible customer service ....I’m sorry but it’s true, I’m not even angry and I know from even just enquiring with this company they need to fire or seriously pull there admins heads in. I’m just praying the extensions quality is worth it and redeems my respect in them. Fingers crossed!
best hair extension brand out
the quality of these extensions are amazing! The ladies were really helpful, I had a million questions and they answered every single one in a timely manner. The extensions came today within 4 days, just in time for Christmas and I could not be happier :) x
Catwalk hair is a game changer ladies
Catwalk Hair Extensions are the cheapest set I've bought that have lasted me more than their expected life time!!! all my others fell apart before a month of use! Seriously amazing hair extensions!! I am very happy with these. I don't know why I haven't bought these hair extensions before. I always thought I needed to get them done at a salon to have nice quality i used to pay $1000 to have prebonds put in my hair and they were the rattiest hair within weeks, absolutely ruined my hair. These however are perfect they matched my hair colour, clip...in easy, curl/straighten easy and dont damage my hair! I can't believe they were so affordable and are so very nice. I was iffy buying these because Catwalk prices are really incredible! The price was so low but I'm so glad I did not I can buy whenever I want and not have to save for a year! I am just amazed at how perfectly they match my hair and the absolute quality of the hair!!!
Beautiful! I love it
I purchased the Ezi Flip Halo Extension in jet black. I have always worn clip in's for years and dislike the feeling of them in my hair so I decided to try these instead. They are amazingly soft, thick and they fit my the shape of my head really well. Definitely recommend as a quick and easy :)
I received my extensions today and they look beautiful. I was very happy with the service I received. The girls were happy to answer any concerns I had along the way and they only took abut 4 days to arrive! I have been buying hair extensions for years and these feel better quality than any I've had before! They are very thick right to the ends and very soft~
- Catwalk Hair Extensions
fast shipping and great hair
awesome standard of service every time and i am loving my new clip ins and ponytail. Cant wait to wear it out on the weekend! Lovely and soft and nice and healthy looking. Wouldnt even know I was wearing extensions at all. Have to thank them for all the help too. Love Catwalk Hair Extensions!
Bad customer service
I recieved my extensions afyer 2 weeks of waiting and i emailed saying i want them resent or refund i had them next day express posted
Had my tapes in for months and they still feel as good as the day I got them. Postage was fast, the company was very helpful. I am very happy and would recommend!
Questions & Answers
Absolutely annoyed purchased $507 worth of hair on the 18th July and have still not received it, tracking number dosent work. I will be taking this further to fair trading and the ombudsman if this is not rectified and a full refund given with 48hrs.
Hi Rebecca, my name is Helena and I thought I’d touch base as I too ordered from this company a couple of months ago and received the worst service anyone could imagine. I waited nearly 5 weeks before receiving my order and that was after countless emails as there is no phone number to contact them direct.
As I had paid with zip, I put in a dispute with them asking that I wanted a refund .. within a few days I had received my order but had no communication with catwalk extensions..
In future, I will ensure I read the reviews .. they don’t have a great reputation. Buyers beware.
I do suggest you continue to send them emails consistently.. sorry to hear your having problems too ..:(
I have sent multiple emails, changed days at work to get my hair done, and nothing still they said first lot went missing no tracking works. U will never go trough them again. I will be taking it further. They are ripping people off and lying about what they are selling i will be contacting fair trading, and the ombudsman. And if by chance I do receive it and it is not the quality I ordered well i will take it further again. I have never had so much drama ordering hair. I was using zala, but there quality is crap now
I think they dont keep their products in stock, I have a feeling that they either get the wholesaler to drop send or they order as customers order so thats what causes these delays. I only waited a week and a half. I emailed them after a few days and was nice - they lied and said my order had been shipped. Next email I straight up threatened them and then my order was actually sent the following day and I received it the next day. If you paid through bank card I think the bank can reverse it, paypal is also very good at refunding customers with their buyer protection. Dont know about afterpay - Ive heard they are pretty good but its all a lengthy process to get your money back. Quality of the hair was good though.
Where is my order? Ive waited so long and want a refund!!!!!
Have you heard anything back? I ordered two sets of tapes last night before my wedding and a little concerned I won't receive them. Any updates ?
You wont recieve them im so sorry. Try zala. Managed to get a refund this morning after 4 weeks
Hi kitz. Did you get a refund through the company or dispute it with the banl? My daughter having same issue this week. Any advice would be good thanks.
I have accidentally placed an order through these guys, I had everything in my cart and wanted to check reviews before I hit ok, I was relieved that I didnt order through them after reading reviews, only to realise i had ordered accidentally. I am trying to email them and zippay to cancel my order before it is "sent" or processed but I have a feeling I wont hear back from anyone. Any advice on how to get out of this?
Unfortunately they don’t cancel orders and are really unhelpful. I ordered tape extensions and the hair is fake and labelled poorly. I’m trying to get a return for a refund but they never reply. I’ve lodged a report through Afterpay and the ACCC.
Good luck but they’re so terrible to deal with.
I have their phone and address and ABN and the owners name
That would be super helpful... I have received my order but havent opened and want to return. I still havent had a response but Zippay are helping me and trying to get into contact with them.
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