Reviewer Photos & Videos
Good movers service. Used 8 tonne truck to move 4 bedroom furniture. Plenty of room. Movers were on time.
Fast and cost efficient move. I was able to help making the move a lot faster. Movers were able to move all items including some very heavy and bulky items.
1 bedroom, 1 bathroom apartment, and a 30 miniature distance to travel. Very timely and quick on the job! Great work and great communication. And I would use CBD Movers again. Would recommend to friends and family members in the future
Great team that helped me with a move. Was happy to do a small job as I was only in a 1br unit. The two guys were very helpful
Friendly and kind staff who were super professional and helpful through the whole process. Great communication online and over the phone, and nice about my last minute change of plans!
They made the process very easy
2 bedroom 2 story house. The move was a long distance, at least 1hr drive away. They arrived right when I requested them to and got straight into it. Thanks
We were moving a 3 bedroom house a short distance to a storage unit. The movers came exactly on time and were very efficient, clean, careful and respectful. Could not have asked for a better service
Townhouse, loungeroom & bedroom furniture due to new flooring being installed.
Asleem was very reassuring & efficient with the moving of furniture & took the items into our garage safely and neatly. The move was over a few hours with care & understanding of our needs. The two guys that put back the furniture were very efficient too.
Massive let down.
There are some things in life that just have to happen on the day, one being moving day. Well thanks CBD movers for letting us down on our big day, not once but twice. Yesterday was probably the most distressing day I have had for a long time. After you failed to show I rang other removers to obviously no avail. Having to be out of our apartment by midday settlement I was able to find a truck to hire and my wife and I had to move ourselves. It took us over 8 hours and We are now physically knackered. Thankfully the new owner gave us all day to...move, never would I have thought movers would not turn up? Thanks to passerby’s who stopped to help us with heavy items as we just couldn’t physically move them. You can and I expect to be refunded ASAP and any apology will not be accepted, only two word to say really **** ***
Would book again
I booked 2 guys and a truck. They arrived on time, worked hard, were fast and professional & took care handling my belongings. Great service. Would definitely book again. Thank you
Dodgy scam outfit: damages your stuff, slow (charge by the hour) and unprofessional in every sense
Worst experience - do not even think of using them!!!
Beware the fake, bought positive reviews and note just HOW MANY deeply negative reviews they have on Google or here - there's even a 'CBDmoversscam' website dedicated to them.
A friend recently used CBD to move house and it was traumatising for her.
Charging by the hour, they clearly *deliberately* went SO slowly that it took the ENTIRE DAY to move one small unit's furniture to a house barely 200m down the same street - eg 20 MINUTES to come back from taking down a single side table between...
They were very efficient and worked well as a team.
3 bedroom house, short distance, and they started and finished on time. We were very happy with the outcome and I would use them again if need be. We will recommend them to our friends.
Quick Response & Service
I had 3 major pieces needing to be moved from a friends storage unit to my new apartment. Original moving plans fell through and googled moving companies - CBD Movers we’re towards the end of the search results. Called them & Pearl managed to organise something for that afternoon. Really impressed with the speedy & efficient service, & cost. Would definitely recommend CBD Movers.
Friendly and quick staff. They were fast. Easy to communicate with and moved my stuff exactly where I wanted it. Will be using them again! They made my moving day so easy
Move small business.
Approx 22 pallets, only a short distance. The drivers were on time and the move went smoothly. Everything was pretty easy to arrange. Happy to use CBD movers again one day.
House was three bedrooms and two living areas plus dining, kitchen etc. Move was short distance, 20k. Move seemed to relatively quick given the amount of stuff we have. Movers seemed nice and were friendly.
The guys called 30 minutes before arrival. They started right away. It took some time to pack everything up as we were on the second floor and it was a long distance to the truck. But once they got to the new place it took them very little time to unpack. Everything arrived it great condition. Thanks!
Everything was completed in a timely manner and furniture was all carried down and secured onto the truck carefully. I was hesitant about hiring a moving service as have had bad experiences in the past but these guys were amazing. My move included 3 flights of stairs and everything was still done perfectly.
Fast and efficient service
They came on time and had my stuff loaded quickly and safely.
I had a few extra items at the last minute which they were flexible about.
I would use rh again
5 out of 5 star service!
This was the 2nd time moving in 12months..CBD movers used both times made sure everything was easy and went smoothly. Highly recommend them for your next move. Thankyou CBD movers.
Shocking waste of time and money.
Moved from 1bed unit. Short 15 min drive to new 1 bedroom unit.
Move started 2pm finished 11pm - 9 hours.
Longest move of my life with the smallest amount of furniture that I have ever owned. How is that possible? Moves with this company beforehand were fine the truck was big and all went well - what has happened to this company ?This time they had a rental truck and it was very small . The minute I saw the truck I said to the men it looks too small , they came up and had a look at what items I had and said it was fine. I had no couch or arm chairs , no wardrobes, table was disassembled.
A very basic move that turned out to be an epic waste of time and money waster.
Drawer was damaged and issue was promptly resolved.
Beware - do not use and please take time to read up on the negative reviews (which they tend to take down)
SUMMARY: PLEASE SAVE YOURSELVES TIME AND PEACE OF MIND BY GOING ELSEWHERE. DO NOT TAKE THEIR SERVICE!
We have had a terrible experience with CBD Movers in spite of booking them in advance. I generally am not one to harp on about a bad experience if it was genuine but the situation we have faced needs to be brought to light and everyone needs to be informed. A move is stressful as is, but these guys make it a move from hell! Do not skip through the other reviews which will reflect similar experience we have faced. We’ve noted down in detail for...
Poor customer service
We had CBD movers come to move a few boxes from west to east. We paid what we were told to pay up front and then received a text from the driving telling us to transfer “$260 excluding $65”. So, as anyone would, we transferred $195. He then sent another text saying send me the $65. We called the head office and a lady told us we paid that when the job was done. Relayed this to the driver and he proceeded to tell us that he was not going to unload our stuff until we paid; essentially holding it to ransom. We were appalled by this service and the really disgusting way the driver spoke to us; not to mention the inconsistent information. Not worth it.
I had a 1 bedroom move from close to the rocks to the CBD. They showed up 3 hours late and everyone from the call centre/receptionist to the drivers made excuses. No one took accountability for delay. When the movers finally showed up they told me they had no idea there was a move planned for today and that they only found out in the morning.
These people are essentially using a franchise model, but they don't communicate any of the requirements properly to their own teams. The delay in reaching and moving caused a delay at the destination and I was charged extra loading-dock/elevator fees.
Overall terrible experience. Moving is stressful enough and then you have to deal with these clowns.
worst service I have ever opted out for
We have moved houses in late June 2021, we have booked both CBD movers and 365cleaners for the end of the lease cleaning. The movers were pretty slow in loading the truck and they took an extra 45mins to get to my new house whilst I drove from my old house to new house well before them. They have given weird excuses. During unloading the truck they partially broke my wardrobe and left the moving blankets at my property
365cleaners - This is even worse, the guys who came for cleaning do not have any experience and the cleaning was horrific , ...I saw their footprints everywhere after they left, they also left some of the cleaning stuff. I strictly advise to avoid using the service of CBD movers, they are the worst November 16th 2021 Update: This is Gross I have just received a call from 365 cleaners about my negative review and the guy was trying to explain or provide some solace by the words which I have refused, this business is nonsense to the core They are even ringing people in work hours to stop the negative reviews
Extremely Happy with the service
3 Bedroom Unit to approximately 30kms away. Yes the move was quick and finished earlier than I thought. Nothing was scratched or damaged and a lot of items had to be taken upstairs
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.