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CBD Movers

CBD Movers (page 2 of 10)

3.4 from 2,397 reviews · View Statistics
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Reviews

  • Rates and Fees
    1.6 (62)
  • Job Satisfaction
    1.2 (66)
  • Timeliness
    1.2 (71)
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Lisa G.
Lisa G.Sydney, NSW
  • Verified

Dismal Service

published

My mother in law booked this service for her move from her family house for the first time in 38 years. We received a phone call 2 hours into our pickup window saying that the truck had broken down and they were unable to get another one. Oh and the guys won’t work in the rain. We were settling on the property to move into another one and they left us high and dry. Would never ever recommend this company to anyone ever.

Rates and Fees
1/5
Timeliness
1/5
Incentivised Review No
CBD Movers
CBD Movers A.CBD Movers
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Ruks
Ruks
  • 2 reviews
  • 1 like
  • Verified

Dodgiest Movers ever. Stay away from them.

published

First they cancelled my moving date without any prior notices booked 2 months in advance simply saying they didn't have enough trucks. Then took 2 hours for driving with there breaks. And finally damaged my fridge, bed, cracked my front door, scratched my floors, damaged my walls and skirting boards. Movers accepted their errors a d I have all the proves. But insurance simply says they are not covered and offered $50 towords next move. Who would use them again? Most stressful move ever!

Rates and Fees
1/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
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  • Verified

Intimidating and slow

published
Incentivised Review No
Allie
Allie
Allie
Allie
CBD Movers
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Wendy
WendyPerth, WA
  • 3 reviews
  • 2 likes
  • Verified

Awful experience

published

We had a 3 bedroom home to move. Our brand new fridge was damaged and before we could finish asking what happened they told us it was already like that. They are not careful with anything and don't seem to care about time. Worst moving experience.

Rates and Fees
1/5
Job Satisfaction
1/5
CBD Movers
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Karan Vasudeva
Karan VasudevaGreater Melbourne (Outer), VIC
  • Verified

Team of Liars and Unreliablists

published

Stay away from these thugs . They will ditch you at the end moment and will keep making excuses. Interestingly they have guts to talk to you and create more stories. Don’t trust them. Would love to know about how to shut these useless businesses.

Rates and Fees
3/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
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Acacia
Acacia
  • 2 reviews
  • 2 likes
  • Verified

Worst moving experience!

published
Job Satisfaction
1/5
Incentivised Review No
CBD Movers
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Todd Langdon
Todd LangdonPerth, WA
  • Verified

Massive let down.

published
Incentivised Review No
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Julian
Julian
  • 3 reviews
  • 13 likes
  • Verified

Dodgy scam outfit: damages your stuff, slow (charge by the hour) and unprofessional in every sense

published
Rates and Fees
1/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
Julian
Julian
Julian
Julian
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  • Verified

Beware - do not use and please take time to read up on the negative reviews (which they tend to take down)

published
Rates and Fees
1/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
A.Pinto
A.Pinto
CBD Movers
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Ash
AshKatherine, NT
  • 4 reviews
  • 6 likes
  • Verified

Poor customer service

published

We had CBD movers come to move a few boxes from west to east. We paid what we were told to pay up front and then received a text from the driving telling us to transfer “$260 excluding $65”. So, as anyone would, we transferred $195. He then sent another text saying send me the $65. We called the head office and a lady told us we paid that when the job was done. Relayed this to the driver and he proceeded to tell us that he was not going to unload our stuff until we paid; essentially holding it to ransom. We were appalled by this service and the really disgusting way the driver spoke to us; not to mention the inconsistent information. Not worth it.

Rates and Fees
1/5
Job Satisfaction
1/5
CBD Movers
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Unhappy Consumer
Unhappy ConsumerSydney, NSW
  • Verified

Absolutely Terrible

published

I had a 1 bedroom move from close to the rocks to the CBD. They showed up 3 hours late and everyone from the call centre/receptionist to the drivers made excuses. No one took accountability for delay. When the movers finally showed up they told me they had no idea there was a move planned for today and that they only found out in the morning.

These people are essentially using a franchise model, but they don't communicate any of the requirements properly to their own teams. The delay in reaching and moving caused a delay at the destination and I was charged extra loading-dock/elevator fees.

Overall terrible experience. Moving is stressful enough and then you have to deal with these clowns.

Rates and Fees
3/5
Job Satisfaction
1/5
CBD Movers
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Unhappy Consumer
Unhappy Consumer
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rainbowmagic185
rainbowmagic185Greater Melbourne (Inner), VIC
  • Verified

worst service I have ever opted out for

published
Rates and Fees
1/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
rainbowmagic185
rainbowmagic185
rainbowmagic185
rainbowmagic185

I think the reason behind the Corona Virus is you getting 1100 x 5 *s on the product review website, the virus would have came out wondering how this happened and then this pandemic started spreading across the globe.

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Gus Tofarian
Gus TofarianMetropolitan Adelaide, SA
  • Verified

unprofessional/failed to do job/absolute rubbish

published
Job Satisfaction
1/5
Timeliness
2/5
Incentivised Review No
CBD Movers
CBD Movers A.CBD Movers
Gus Tofarian
Gus Tofarian

As you will see the review is verified, I provided the booking reference to product review. I have no further time to waste dealing with your incompetence. Further to all, this company advertise as adelaide cheap removalists also- avoid at all costs

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Patricia
PatriciaSydney, NSW
  • Verified

I Highly Do Not Recommend | Overcharged Invoice - Waste of time and money

published
Rates and Fees
1/5
Timeliness
1/5
Incentivised Review No
CBD Movers
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Ana
AnaSouth East Queensland, QLD
  • 2 reviews
  • 4 likes
  • Verified

Absolute worst - Total Scam With Dodgy Fees

published
Rates and Fees
1/5
Job Satisfaction
1/5
CBD Movers
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Victoria
VictoriaGreater Melbourne (Inner), VIC
  • Verified

HORRIBLE INCOMPETENT AND DANGEROUS

published

Removalists damaged my goods and the company denied all responsibility. The company Claims Team is a barrier to escalating complaints and provides incorrect advice, completely denying the existence of minimum consumer rights under Australian Consumer Law and will lie to you about what your legal rights are. I've asked four times for details of their lawyers. They've ignored every request. Dodgy, dodgy people. DONT EVER USE.

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Rates and Fees
1/5
Job Satisfaction
1/5
Victoria
Victoria
CBD Movers
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  • Verified

NEVER AGAIN! 8 HOURS LATE!!! WORST AMONG THE WORST!!

published

They gave us timeframe which was between 7am-10am. They said they gonna call 30 mins before. We called them at 9.30am they said they will be late as they had issue with their truck!!! We waited for them and they didn’t even have the empathy to call and notify us! They apologised and said they will be at our place around between 11.30 and 12.30. We called again around 12pm and they said they will be at our place around 2pm. They did not even call us to notify. We had to called them to get an update. They’ve ruined our plans for the whole day! They wasted our time! It was their fault and they did not even wanted to give us discount!!! Terrible experience! They dont deserve one star! If I can give 0 I would!!! Not recommend! NEVER AGAIN!!!!

Incentivised Review No
CBD Movers
CBD Movers A.CBD Movers
Charmaine R.
Charmaine R.

Yeah! We understand that there are some unforeseen circumstances, however you guys did not even notify us until we called and kept delaying our booking! No consideration!!!

CBD Movers
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Caitlin Sherry
Caitlin SherryGreater Melbourne (Inner), VIC
  • Verified

A disaster

published

After the movers called and advised their timeline, they were an hour late. We were then advised they might not be able to move us in the rain due to healthy and safety hazards (which would have been the case if they were on time) After saying yes, not every thing fit in the truck and our stuff was left outside in the wet. After arriving to our new place, we noticed all our boxes were upside down, we had our tv and drawers broken which makes no sense.

Rates and Fees
1/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
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mick
mickGreater Melbourne (Outer), VIC
  • 5 reviews
  • 6 likes
  • Verified

Really Truly Awful Service to be Avoided

published
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Rates and Fees
1/5
Job Satisfaction
1/5
mick
mick

Name: Michael Tranter
Date of Service: 10/03/2021
Reference/Booking no. 6692726

CBD Movers
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mick
mick
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peita20092009
peita20092009Sydney, NSW
  • 2 reviews
  • 2 likes
  • Verified

CBD Movers gouging scam!

published
Rates and Fees
1/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
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ben
benGreater Melbourne (Inner), VIC
  • Verified

Terrible! Avoid

published

Shady sales tactics after initially saying they couldn't do the time I needed, called back 5 minutes later and said they now could (obvs couldn't but did it to get the sale). Changed the time of arrival 2hrs after the scheduled start time then cancelled completely on the day of the move. Do not use!

Rates and Fees
3/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
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catherine vasilakis
catherine vasilakisMetropolitan Adelaide, SA
  • 2 reviews
  • 2 likes
  • Verified

Wouldn't use again

published
Rates and Fees
4/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
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Emily
EmilyGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Felt pressured to leave a review

published

I was happy with the movers, although they were ten minutes behind time and claimed there was traffic while driving, I was charged for the hour and half, when it should of been just the hour. Not so happy to receive emails about leaving a review, and then a phone call asking for a review.

Rates and Fees
3/5
Job Satisfaction
3/5
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AEGIS Heritage
AEGIS HeritageSydney, NSW
  • Verified

Failing - Pyramid Scheme

published

9 hours late. Achieved partial removal only as a result and we had to hire another company to complete. They have no-deport nor office address in NSW. No-one has a surname, and you never speak to the same person twice. The drivers try their best but the structure is working against them. Do not bother.

AEGIS

Incentivised Review No
CBD Movers
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CDes
CDesSydney, NSW
  • Verified

Worst experience ever

published

Small move 2bed apartment, 5min drive. Got a call to say they would arrive at 11.30am 2hours later no sign, called to be told it would be 2pm, then told 3pm-4pm. At 3pm they called back to say nobody would be coming. I have two babies under two, all our beds were already disassembled for the move it was shocking. At 3.30pm my husband and friends had to rent a go get to move everything. Worst service ever do not use unreliable. It also cost us money as I hired a babysitter to look after my kids while we moved.
No honesty, just lie after lie, understanding stuff happens that cannot be foreseen, communication is the minimum standard for every business, CBD Movers has zero integrity.
Do not hire

Incentivised Review No
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Page 2 of 10

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