Reviewer Photos & Videos
Good movers service. Used 8 tonne truck to move 4 bedroom furniture. Plenty of room. Movers were on time.
Fast and cost efficient move. I was able to help making the move a lot faster. Movers were able to move all items including some very heavy and bulky items.
They were very efficient and worked well as a team.
3 bedroom house, short distance, and they started and finished on time. We were very happy with the outcome and I would use them again if need be. We will recommend them to our friends.
Quick Response & Service
I had 3 major pieces needing to be moved from a friends storage unit to my new apartment. Original moving plans fell through and googled moving companies - CBD Movers we’re towards the end of the search results. Called them & Pearl managed to organise something for that afternoon. Really impressed with the speedy & efficient service, & cost. Would definitely recommend CBD Movers.
Friendly and quick staff. They were fast. Easy to communicate with and moved my stuff exactly where I wanted it. Will be using them again! They made my moving day so easy
House was three bedrooms and two living areas plus dining, kitchen etc. Move was short distance, 20k. Move seemed to relatively quick given the amount of stuff we have. Movers seemed nice and were friendly.
Shocking waste of time and money.
Moved from 1bed unit. Short 15 min drive to new 1 bedroom unit.
Move started 2pm finished 11pm - 9 hours.
Longest move of my life with the smallest amount of furniture that I have ever owned. How is that possible? Moves with this company beforehand were fine the truck was big and all went well - what has happened to this company ?This time they had a rental truck and it was very small . The minute I saw the truck I said to the men it looks too small , they came up and had a look at what items I had and said it was fine. I had no couch or arm chairs , no wardrobes, table was disassembled.
A very basic move that turned out to be an epic waste of time and money waster.
Drawer was damaged and issue was promptly resolved.
Would never use this Company if only I knew
Please be careful selecting this company, they scratched my whole front porch then when I emailed their support team they denied it. Their so called insurance is a scam. Their movers acknowledged their mistake and took photos on their phone before leaving and now they are claiming they never scratched the porch or took photos. I’ve copy and pasted a response as to what their complaints team have written back as one of their responses.
Greetings from CBD movers!
We are very sorry for the inconvenience caused to you. As per the d...iscussion with the movers, they are denying it because they are sure that the fridge has the wheels under it and there was no need to drag it and they moved it easily on the day of the move and they were not aware of the mark on the porch. Edit: they compensated me and came to an understanding.
Great service, quick response
We moved large panels from the office to a warehouse 20 minutes away. It was a much cheaper option than using a courier company and they provided very good service.
Good removal service
My move was between two one bedroom apartments moving a number of late items between the properties. The move was over a short ish distance. The move started in the advised time period.
The reviewer stated that an incentive was offered for this review
Hard working efficient service
Great service, movers worked at a fast pace. Friendly. Would use again. Smooth move went well. All completed within the expected time frame. Hard working and efficient. No damage caused.
2 rooms, no damage, nice fellas, bit slow but they worked hard and tried their best.
They worked around difficulties of multilevel apartment block really well.
Very kind interactions and easy to get along with.
It was 2 bed unit and move was 20 kms away. They arrived on time and were very helpful. Good service. Punctual and professional staff. The admin was also helpful.
The reviewer stated that an incentive was offered for this review
Felt pressured to leave a review
I was happy with the movers, although they were ten minutes behind time and claimed there was traffic while driving, I was charged for the hour and half, when it should of been just the hour. Not so happy to receive emails about leaving a review, and then a phone call asking for a review.
Moved my daughter and grandkids into new place fresah start new beginnings the guy moving us were fantastic on time and very happy we have very thing ready to go for a quick move
Stress free service from a professional outfit!
CBD removalists were of great assistance in our recent move between campuses in Perth.
They genuinely put the customer first which made the experience stress-free., particularly as I was managing the move from interstate.
Questions & Answers
Have you been ripped off by CBD Movers or their other company 365 Cleaners?
Please report them to ACCC and ACA as they are investigating them for dodgy business practices and fake reviews.
If you see their fake positive reviews please report them.
Help protect other customers falling victim.
Yes I was ripped by them. They did dodgy things during the time of house moving where I can't keep track of what they have done because We were too busy, later when we went back to them they said it was too late because we reported after 1 week and our claims will not be accepted. Please take action
Please email your story
Or report them to ACCC
HELP STOP DODGY BUSINESSES AND FAKE REVIEWS
Yes, I have been ripped off by CBD Movers and they also got me to go with 365 Cleaners, terrible experience with both and I had to eventually book other services who were professional and got the job done. Go elsewhere, even Airtasker but not these shady businesses.
Have you seen the tricks this company uses?
Charging extra for stairs, using a trolley, when they don't tell you that when they tell you how much it will cost when you book.
Work slow and charge more. Carry one box at a time to drag it out.
Sending a small truck so not everything fits so they have to do second load.
Turn up late or not at all and blame it on the truck breaking down.
Making you pay before they will unload.
Claiming to have insurance but if you try and claim you can't or they just say the damage was already there.
Have a read through some of the negative feedback. A lot of people who have been tricked.
Do your own research before booking and decide for yourself.
Funny how all the recent reviews are glowing. All made by ‘verified’ users who all have 1 review and accounts created recently. FAKE just like their website reviews. This company is deceitful to the highest degree.
They employ people who have no experience to save money which ends up costing the customer in damages and wasted time.
They act like the customer comes first but the reality is they just want milk you of all your money knowing you won't be back.
Look at how many negative reviews there are vs positive, that is a red flag.
they wanted to send me a 8 tonne truck for 2 beds 2 wardrobes a office desk 1x tv cabinet and a tv .... somehow i dont think that fills a 8 tonne truck THEN on day of moving they simply did a no show tried to b.s it out they broke down IF there as big as they are - they could of just sent another truck ? ? ? even if it was smaller ...
Did you know that this company pays people who post negative reviews to change them to positive?
No Pruser, but this does not surprise me mate
Not surprised as they spend more time trying to hide how dodgy the company is than they do actually looking after their customers.
Plus they claim all negative reviews are fake when they actually get their employees to post positive reviews.
Worst moving company ever.
Someone posted that they would not get their refund for damages unless they took down their negative (truthful) review
Get an answer from our members and CBD Movers representatives
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