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CBD Movers
3.4 from 2,360 reviews · View Statistics
See the Best Furniture Removalists in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Rates and Fees
    4.0 (71)
  • Job Satisfaction
    4.0 (71)
  • Timeliness
    3.9 (73)
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Reviewer Photos & Videos

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Benny
BennyGreater Melbourne (Outer), VIC
  • Verified

Good movers service. Used 8 tonne truck to move 4 bedroom furniture. Plenty of room. Movers were on time.

published

Fast and cost efficient move. I was able to help making the move a lot faster. Movers were able to move all items including some very heavy and bulky items.

Incentivised Review No
CBD Movers
CBD Movers A.CBD Movers
Lawrence Farrugia
Lawrence FarrugiaMetropolitan Adelaide, SA
  • Verified

They were very efficient and worked well as a team.

published

3 bedroom house, short distance, and they started and finished on time. We were very happy with the outcome and I would use them again if need be. We will recommend them to our friends.

Rates and Fees
4/5
Job Satisfaction
4/5
CBD Movers
CBD Movers A.CBD Movers
Suzy R.
Suzy R.Metropolitan Adelaide, SA
  • Verified

Quick Response & Service

published

I had 3 major pieces needing to be moved from a friends storage unit to my new apartment. Original moving plans fell through and googled moving companies - CBD Movers we’re towards the end of the search results. Called them & Pearl managed to organise something for that afternoon. Really impressed with the speedy & efficient service, & cost. Would definitely recommend CBD Movers.

Rates and Fees
4/5
Job Satisfaction
5/5
CBD Movers
CBD Movers A.CBD Movers
Teagan R.
Teagan R.Metropolitan Adelaide, SA
  • Verified

Fantastic servie

published

Friendly and quick staff. They were fast. Easy to communicate with and moved my stuff exactly where I wanted it. Will be using them again! They made my moving day so easy

Rates and Fees
4/5
Job Satisfaction
5/5
CBD Movers
CBD Movers A.CBD Movers
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Linda
LindaMetropolitan Adelaide, SA
  • Verified

Good experience

published

House was three bedrooms and two living areas plus dining, kitchen etc. Move was short distance, 20k. Move seemed to relatively quick given the amount of stuff we have. Movers seemed nice and were friendly.

Rates and Fees
4/5
Job Satisfaction
4/5
CBD Movers
CBD Movers A.CBD Movers
TConnolly
TConnollyGreater Melbourne (Inner), VIC
  • 3 reviews
  • 2 likes
  • Verified

Shocking waste of time and money.

published

Moved from 1bed unit. Short 15 min drive to new 1 bedroom unit.
Move started 2pm finished 11pm - 9 hours.
Longest move of my life with the smallest amount of furniture that I have ever owned. How is that possible? Moves with this company beforehand were fine the truck was big and all went well - what has happened to this company ?This time they had a rental truck and it was very small . The minute I saw the truck I said to the men it looks too small , they came up and had a look at what items I had and said it was fine. I had no couch or arm chairs , no wardrobes, table was disassembled.
A very basic move that turned out to be an epic waste of time and money waster.
Drawer was damaged and issue was promptly resolved.

Rates and Fees
2/5
Job Satisfaction
1/5
CBD Movers
CBD Movers A.CBD Movers
Peter J
Peter JGreater Melbourne (Inner), VIC
  • 2 reviews
  • 4 likes
  • Verified

Would never use this Company if only I knew

published
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Rates and Fees
3/5
Job Satisfaction
3/5
CBD Movers
CBD Movers A.CBD Movers
  • Verified

Great service, quick response

published

We moved large panels from the office to a warehouse 20 minutes away. It was a much cheaper option than using a courier company and they provided very good service.

Rates and Fees
4/5
Job Satisfaction
4/5
CBD Movers
CBD Movers A.CBD Movers
  • Verified

Good removal service

published

My move was between two one bedroom apartments moving a number of late items between the properties. The move was over a short ish distance. The move started in the advised time period.

Rates and Fees
3/5
Job Satisfaction
3/5
Timeliness
3/5
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The reviewer stated that an incentive was offered for this review

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Lou
Lou
  • 2 reviews
  • 3 likes
  • Verified

Hard working efficient service

published

Great service, movers worked at a fast pace. Friendly. Would use again. Smooth move went well. All completed within the expected time frame. Hard working and efficient. No damage caused.

Incentivised Review No
Kirsty
KirstyGreater Melbourne (Outer), VIC
  • Verified

Good service

published

2 rooms, no damage, nice fellas, bit slow but they worked hard and tried their best.
They worked around difficulties of multilevel apartment block really well.
Very kind interactions and easy to get along with.

Rates and Fees
4/5
Job Satisfaction
4/5
Sid
SidGreater Melbourne (Inner), VIC
  • Verified

Great service

published

It was 2 bed unit and move was 20 kms away. They arrived on time and were very helpful. Good service. Punctual and professional staff. The admin was also helpful.

Rates and Fees
3/5
Job Satisfaction
4/5
Timeliness
4/5
CBD Movers
CBD Movers A.CBD Movers
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The reviewer stated that an incentive was offered for this review

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Emily
EmilyGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Felt pressured to leave a review

published

I was happy with the movers, although they were ten minutes behind time and claimed there was traffic while driving, I was charged for the hour and half, when it should of been just the hour. Not so happy to receive emails about leaving a review, and then a phone call asking for a review.

Rates and Fees
3/5
Job Satisfaction
3/5
  • Verified

New place

published

Moved my daughter and grandkids into new place fresah start new beginnings the guy moving us were fantastic on time and very happy we have very thing ready to go for a quick move

Rates and Fees
3/5
Job Satisfaction
3/5
  • Verified

Stress free service from a professional outfit!

published

CBD removalists were of great assistance in our recent move between campuses in Perth.
They genuinely put the customer first which made the experience stress-free., particularly as I was managing the move from interstate.

Rates and Fees
5/5
Job Satisfaction
5/5
CBD Movers
CBD Movers A.CBD Movers
Page 1 of 10

Questions & Answers

G F.
G F.asked

Have you been ripped off by CBD Movers or their other company 365 Cleaners?
Please report them to ACCC and ACA as they are investigating them for dodgy business practices and fake reviews.
If you see their fake positive reviews please report them.
Help protect other customers falling victim.

4 answers
rainbowmagic185
rainbowmagic185

Yes I was ripped by them. They did dodgy things during the time of house moving where I can't keep track of what they have done because We were too busy, later when we went back to them they said it was too late because we reported after 1 week and our claims will not be accepted. Please take action

G F.
G F.

Please email your story
aca@nine.com.au
Or
https://www.scamwatch.gov.au/report-a-scam

Or report them to ACCC
https://www.accc.gov.au/media-release/accc-releases-guidance-about-online-product-reviews

HELP STOP DODGY BUSINESSES AND FAKE REVIEWS

A.Pinto
A.Pinto

Yes, I have been ripped off by CBD Movers and they also got me to go with 365 Cleaners, terrible experience with both and I had to eventually book other services who were professional and got the job done. Go elsewhere, even Airtasker but not these shady businesses.

G F.
G F.asked

Have you seen the tricks this company uses?
Charging extra for stairs, using a trolley, when they don't tell you that when they tell you how much it will cost when you book.
Work slow and charge more. Carry one box at a time to drag it out.
Sending a small truck so not everything fits so they have to do second load.
Turn up late or not at all and blame it on the truck breaking down.
Making you pay before they will unload.
Claiming to have insurance but if you try and claim you can't or they just say the damage was already there.
Have a read through some of the negative feedback. A lot of people who have been tricked.
Do your own research before booking and decide for yourself.

4 answers
Paolo Rueda
Paolo Rueda

Funny how all the recent reviews are glowing. All made by ‘verified’ users who all have 1 review and accounts created recently. FAKE just like their website reviews. This company is deceitful to the highest degree.

G F.
G F.

They employ people who have no experience to save money which ends up costing the customer in damages and wasted time.
They act like the customer comes first but the reality is they just want milk you of all your money knowing you won't be back.
Look at how many negative reviews there are vs positive, that is a red flag.

Danielle Fox
Danielle Fox

they wanted to send me a 8 tonne truck for 2 beds 2 wardrobes a office desk 1x tv cabinet and a tv .... somehow i dont think that fills a 8 tonne truck THEN on day of moving they simply did a no show tried to b.s it out they broke down IF there as big as they are - they could of just sent another truck ? ? ? even if it was smaller ...

PRUSER
PRUSERasked

Did you know that this company pays people who post negative reviews to change them to positive?

8 answers
R.P.S
R.P.S

No Pruser, but this does not surprise me mate

G F.
G F.

Not surprised as they spend more time trying to hide how dodgy the company is than they do actually looking after their customers.
Plus they claim all negative reviews are fake when they actually get their employees to post positive reviews.
Worst moving company ever.

Sydney girl
Sydney girl

Someone posted that they would not get their refund for damages unless they took down their negative (truthful) review

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