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CBD Movers
3.4 from 2,319 reviews · View Statistics
See the Best Furniture Removalists in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Rates and Fees
    4.0 (62)
  • Job Satisfaction
    4.1 (62)
  • Timeliness
    4.0 (64)
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Reviewer Photos & Videos

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  • Verified

Great service, quick response

published

We moved large panels from the office to a warehouse 20 minutes away. It was a much cheaper option than using a courier company and they provided very good service.

Rates and Fees
4/5
Job Satisfaction
4/5
  • Verified

Good removal service

published

My move was between two one bedroom apartments moving a number of late items between the properties. The move was over a short ish distance. The move started in the advised time period.

Rates and Fees
3/5
Job Satisfaction
3/5
Timeliness
3/5
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The reviewer stated that an incentive was offered for this review

Lou
Lou
  • 2 reviews
  • 3 likes
  • Verified

Hard working efficient service

published

Great service, movers worked at a fast pace. Friendly. Would use again. Smooth move went well. All completed within the expected time frame. Hard working and efficient. No damage caused.

Incentivised Review No
Kirsty
KirstyGreater Melbourne (Outer), VIC
  • Verified

Good service

published

2 rooms, no damage, nice fellas, bit slow but they worked hard and tried their best.
They worked around difficulties of multilevel apartment block really well.
Very kind interactions and easy to get along with.

Rates and Fees
4/5
Job Satisfaction
4/5
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Sid
SidGreater Melbourne (Inner), VIC
  • Verified

Great service

published

It was 2 bed unit and move was 20 kms away. They arrived on time and were very helpful. Good service. Punctual and professional staff. The admin was also helpful.

Rates and Fees
3/5
Job Satisfaction
4/5
Timeliness
4/5
CBD Movers
CBD Movers A.CBD Movers
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  • Verified

New place

published

Moved my daughter and grandkids into new place fresah start new beginnings the guy moving us were fantastic on time and very happy we have very thing ready to go for a quick move

Rates and Fees
3/5
Job Satisfaction
3/5
  • Verified

Stress free service from a professional outfit!

published

CBD removalists were of great assistance in our recent move between campuses in Perth.
They genuinely put the customer first which made the experience stress-free., particularly as I was managing the move from interstate.

Rates and Fees
5/5
Job Satisfaction
5/5
CBD Movers
CBD Movers A.CBD Movers
Shane
Shane
  • 2 reviews
  • Verified

Convenient

published

Guys were quick to move and even brought the couch up 2 flights of stairs when it wouldn’t fit in the lift.
Only issue was they didn’t bring my tv over which was disappointing.

Incentivised Review No
CBD Movers
CBD Movers A.CBD Movers
Warren Duc Minh N.
Warren Duc Minh N.Metropolitan Adelaide, SA
  • Verified

Good but be better

published

1 story to 2 stories house
Delayed for 1 day but was sorted out quickly
3.5 hours job
Prefer getting a discount on the delayed booking
Furnitures was packed carefully on the truck
Would use again if a discount is offered

Rates and Fees
5/5
Job Satisfaction
4/5
CBD Movers
CBD Movers A.CBD Movers
Furniture Removalists

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Edd
EddGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like
  • Verified

Professional as bro

published

Everything all good just a few dents on our fridge other than that all good definitely recommend them for any type of move be it big or small very professional

CBD Movers
CBD Movers A.CBD Movers
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The reviewer stated that an incentive was offered for this review

Margaret
MargaretGreater Melbourne (Inner), VIC
  • Verified

Great service

published

Moved from small apartment to another small apartment. Can't fault the service, they were professional, on time and careful with belongings. The destination proved a little awkward to access (this was unknown on booking), and my only criticism is that I was not expecting extra costs for stairs.

Rates and Fees
4/5
Job Satisfaction
5/5
CBD Movers
CBD Movers A.CBD Movers
  • Verified

Very patient movers

published

Moved two bedrooms and some lounge, television and dine furniture. And many more boxes that included clothing and other goods. Were careful and considerate of picking up and placement of furniture etc at end location.

Job Satisfaction
4/5
Timeliness
4/5
Incentivised Review No
CBD Movers
CBD Movers A.CBD Movers
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  • Verified

Thank you

published

One bedroom apartment. The move started and finished on time. It was a short distance-5KM. The removalists were compliant with COVID safe restrictions and very helpful. Very happy with the result.

Incentivised Review No
CBD Movers
CBD Movers A.CBD Movers
  • Verified

Good and friendly service

published

The move was about 2 hours long from an apartment to unit house. The move was in the period that I was expected of 2 hours. With 2 men and 4.5 tons truck. The removalists were super careful with the furnitures.

Rates and Fees
3/5
Job Satisfaction
4/5
CBD Movers
CBD Movers A.CBD Movers
Richard
RichardPerth, WA
  • Verified

Slow and Unskilled

published
Incentivised Review No
CBD Movers
CBD Movers A.CBD Movers
Page 1 of 10

Questions & Answers

G F.
G F.asked

Have you seen the tricks this company uses?
Charging extra for stairs, using a trolley, when they don't tell you that when they tell you how much it will cost when you book.
Work slow and charge more. Carry one box at a time to drag it out.
Sending a small truck so not everything fits so they have to do second load.
Turn up late or not at all and blame it on the truck breaking down.
Making you pay before they will unload.
Claiming to have insurance but if you try and claim you can't or they just say the damage was already there.
Have a read through some of the negative feedback. A lot of people who have been tricked.
Do your own research before booking and decide for yourself.

4 answers
Paolo Rueda
Paolo Rueda

Funny how all the recent reviews are glowing. All made by ‘verified’ users who all have 1 review and accounts created recently. FAKE just like their website reviews. This company is deceitful to the highest degree.

G F.
G F.

They employ people who have no experience to save money which ends up costing the customer in damages and wasted time.
They act like the customer comes first but the reality is they just want milk you of all your money knowing you won't be back.
Look at how many negative reviews there are vs positive, that is a red flag.

Danielle Fox
Danielle Fox

they wanted to send me a 8 tonne truck for 2 beds 2 wardrobes a office desk 1x tv cabinet and a tv .... somehow i dont think that fills a 8 tonne truck THEN on day of moving they simply did a no show tried to b.s it out they broke down IF there as big as they are - they could of just sent another truck ? ? ? even if it was smaller ...

PRUSER
PRUSERasked

Did you know that this company pays people who post negative reviews to change them to positive?

6 answers
R.P.S
R.P.S

No Pruser, but this does not surprise me mate

G F.
G F.

Not surprised as they spend more time trying to hide how dodgy the company is than they do actually looking after their customers.
Plus they claim all negative reviews are fake when they actually get their employees to post positive reviews.
Worst moving company ever.

Sydney girl
Sydney girl

Someone posted that they would not get their refund for damages unless they took down their negative (truthful) review

Kshama W.
Kshama W.asked

Is it normal for your Removalists to take 1.30 hours to dismantle 2 very basic queen bed frames and then lose a piece of the frame? The reason I ask is because other movers take 10 mins.

The answer to this question will help others decide between different moving companies.

6 answers
Tim M.
Tim M.

Shouldn’t. But I had my bed already taken apart which took me around 30 mins or so.

Kshama W.
Kshama W.

We did it a lot quicker by ourselves as we had done a couple of bed frames before so had an idea how to do this. And it took us 10 mins to assemble - we were two people doing it together. We would have done this ourselves if we knew we were getting inexperienced movers as it looked like they had never dismantled a bed before!

G F.
G F.

That is normal for this company as they are scammers. Read all the negative reviews if you want the truth.

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