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Great service, quick response
We moved large panels from the office to a warehouse 20 minutes away. It was a much cheaper option than using a courier company and they provided very good service.
Good removal service
My move was between two one bedroom apartments moving a number of late items between the properties. The move was over a short ish distance. The move started in the advised time period.
Hard working efficient service
Great service, movers worked at a fast pace. Friendly. Would use again. Smooth move went well. All completed within the expected time frame. Hard working and efficient. No damage caused.
2 rooms, no damage, nice fellas, bit slow but they worked hard and tried their best.
They worked around difficulties of multilevel apartment block really well.
Very kind interactions and easy to get along with.
It was 2 bed unit and move was 20 kms away. They arrived on time and were very helpful. Good service. Punctual and professional staff. The admin was also helpful.
Moved my daughter and grandkids into new place fresah start new beginnings the guy moving us were fantastic on time and very happy we have very thing ready to go for a quick move
Stress free service from a professional outfit!
CBD removalists were of great assistance in our recent move between campuses in Perth.
They genuinely put the customer first which made the experience stress-free., particularly as I was managing the move from interstate.
Guys were quick to move and even brought the couch up 2 flights of stairs when it wouldn’t fit in the lift.
Only issue was they didn’t bring my tv over which was disappointing.
Good but be better
1 story to 2 stories house
Delayed for 1 day but was sorted out quickly
3.5 hours job
Prefer getting a discount on the delayed booking
Furnitures was packed carefully on the truck
Would use again if a discount is offered
Professional as bro
Everything all good just a few dents on our fridge other than that all good definitely recommend them for any type of move be it big or small very professional
Moved from small apartment to another small apartment. Can't fault the service, they were professional, on time and careful with belongings. The destination proved a little awkward to access (this was unknown on booking), and my only criticism is that I was not expecting extra costs for stairs.
Very patient movers
Moved two bedrooms and some lounge, television and dine furniture. And many more boxes that included clothing and other goods. Were careful and considerate of picking up and placement of furniture etc at end location.
One bedroom apartment. The move started and finished on time. It was a short distance-5KM. The removalists were compliant with COVID safe restrictions and very helpful. Very happy with the result.
Good and friendly service
The move was about 2 hours long from an apartment to unit house. The move was in the period that I was expected of 2 hours. With 2 men and 4.5 tons truck. The removalists were super careful with the furnitures.
Slow and Unskilled
In the past 40 years we have moved nine times. The longest distance was 712kms. This move was between suburbs, a distance of 30kms. In fairness, there were a number of mitigating factors which were outside our control and therefore affected the timing of the move. We were grateful for your kindness and willingness to accommodate our constantly changing time arrangements. However, the estimation of the load contents at the time of booking was accurate and indicated a larger vehicle than was supplied. This complicated the loading of the truck...and greatly increased the time taken and resulted in a significant number of large garden items being left behind to be moved independently by family and friends the next morning. Large items were roughly handled resulting in significant visible damage to the plinth of a wall display cabinet and torn fabric on the underside of a two seater sofa, fortunately not visible. The lack of skills and respect for property of the removal staff did not reflect the quality and standard of your company.
Questions & Answers
Have you seen the tricks this company uses?
Charging extra for stairs, using a trolley, when they don't tell you that when they tell you how much it will cost when you book.
Work slow and charge more. Carry one box at a time to drag it out.
Sending a small truck so not everything fits so they have to do second load.
Turn up late or not at all and blame it on the truck breaking down.
Making you pay before they will unload.
Claiming to have insurance but if you try and claim you can't or they just say the damage was already there.
Have a read through some of the negative feedback. A lot of people who have been tricked.
Do your own research before booking and decide for yourself.
Funny how all the recent reviews are glowing. All made by ‘verified’ users who all have 1 review and accounts created recently. FAKE just like their website reviews. This company is deceitful to the highest degree.
They employ people who have no experience to save money which ends up costing the customer in damages and wasted time.
They act like the customer comes first but the reality is they just want milk you of all your money knowing you won't be back.
Look at how many negative reviews there are vs positive, that is a red flag.
they wanted to send me a 8 tonne truck for 2 beds 2 wardrobes a office desk 1x tv cabinet and a tv .... somehow i dont think that fills a 8 tonne truck THEN on day of moving they simply did a no show tried to b.s it out they broke down IF there as big as they are - they could of just sent another truck ? ? ? even if it was smaller ...
Did you know that this company pays people who post negative reviews to change them to positive?
No Pruser, but this does not surprise me mate
Not surprised as they spend more time trying to hide how dodgy the company is than they do actually looking after their customers.
Plus they claim all negative reviews are fake when they actually get their employees to post positive reviews.
Worst moving company ever.
Someone posted that they would not get their refund for damages unless they took down their negative (truthful) review
Is it normal for your Removalists to take 1.30 hours to dismantle 2 very basic queen bed frames and then lose a piece of the frame? The reason I ask is because other movers take 10 mins.
The answer to this question will help others decide between different moving companies.
Shouldn’t. But I had my bed already taken apart which took me around 30 mins or so.
We did it a lot quicker by ourselves as we had done a couple of bed frames before so had an idea how to do this. And it took us 10 mins to assemble - we were two people doing it together. We would have done this ourselves if we knew we were getting inexperienced movers as it looked like they had never dismantled a bed before!
That is normal for this company as they are scammers. Read all the negative reviews if you want the truth.
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