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CBD Movers (page 2 of 10)
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- Verified
Prompt and efficient
Helped us out with a move at very short notice. Good communication. Quick and efficient workers. Arrived on time. Will use this service again in future. Would recommend them to others.
- 4 reviews
- 2 likes
- Verified
Great service, friendly movers
Moved into a house from a house. Took them about 4-5 hours and was over a short distance.
Lifted and manoeuvred everything easily
Could recommend them for their overall service too
Could be more transparent with their tie frames as we thought it was a start time, and not in between time
- Verified
Great and quick service
3 bed, 2 bath, 2 lounge house. Short distance. Started at 6am and was done by 8:30am. Guess we’re quick and courtesy. Time stopped as soon as all items were out of the van
- Verified
Fast and efficient!
Packed up and delivered large appliances and furniture quickly and securely. Even offered to clean up after themselves. Very happy with the service friendly quick and super efficient with pickup and delivery.
Find out how CBD Movers compares to other Furniture Removalists
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- Verified
Very friendly and professional
Small move. Was notified when coming and they arrived on time. Friendly and very efficient and they knew how to correctly move furniture. I would use them again.
Done transition
- Verified
Good service
Good service (and certainly better than what a rival organisation warned me about). The only fault was a miscommunication resulting in them arriving 2 hours early (at least it was completed earlier as a result though).
Dear Ben,
Thanks for taking the time to leave us a review! ...
Read more We apologize for not being able to accommodate as per your preferences, however, we will always take on board what you have said and look to improve. Regards, CBD Movers- Verified
Good reliable service
Two men carried out our move. They were very professional and moved our one bedroom apartment furniture and other household items in a reasonable amount of time (approx 3 hrs moving from a 10 floor unit to a storage facility 4km away).
The reviewer stated that an incentive was offered for this review
- Verified
Slow and dropped the washing machine in front of me damaging it , then the crew lied when I made a damage claim
Small 2BR apartment,
10 minute drive to new residence
Took 6.5 hours for a 4 hour job
I had to hurry them up and because crew wasn’t strong they asked for my help ,
This was also used to deny my claim.
They dropped the washing machine off the trolly in the street right in front of me then when I made a claim the crew denied they dropped it .
A specialist technician diagnosed a cracked housing to an internal part which caused the machine to leak and said this has clearly been dropped.
**** UPDATE: The service agent gets Kudos for sorting this out hence the rating change. They have paid for the repair
Dear Duped,
We truly apologize for the inconvenience caused to you. We'd be grateful if you can please write to us at support@cbdmovers.com.au along with your booking reference number so that we can investigate your feedback further....
Read more Regards, CBD MoversYou already have all the details as have already written to support
Let’s
See if you take responsibility for your damage
Thanks for the update, let us review your complaint and will get in touch shortly
Regards,
CBD Movers
- Verified
Everything went smoothly
We moved a 3br townhouse and everything started on time and the movers were great. Working hard even in the pouring rain at the unload point. Happy with the service and would recommend to others.
Hello S Clarke,
Thank you so much for your review. We will share this with our movers to let them know to keep up the amazing work....
Read more We look forward to working with you again in the future! Kindest, CBD MoversThe reviewer stated that an incentive was offered for this review
Find out how CBD Movers compares to other Furniture Removalists
Know better, choose better.
- Verified
Excellent Service! Highly recommend!
I engaged CBD movers to help move to a 2 bedroom apartment. The team arrived well within the booked time and were efficient, and careful when moving my belongings and were also very polite. the admin team were great when I made the booking, they were also really patient when I had to reschedule the day before. Overall, I highly rate the company and would recommend this service to others.
- Verified
Good movers service. Used 8 tonne truck to move 4 bedroom furniture. Plenty of room. Movers were on time.
Fast and cost efficient move. I was able to help making the move a lot faster. Movers were able to move all items including some very heavy and bulky items.
Dear Benny,
Thank you so much for your review. We will also share this with our movers to let them know to keep up the amazing work....
Read more We look forward to working with you again in the future! Kindest, CBD Movers- Verified
They were very efficient and worked well as a team.
3 bedroom house, short distance, and they started and finished on time. We were very happy with the outcome and I would use them again if need be. We will recommend them to our friends.
Hello Lawrence Farrugia,
Thank you for taking the time to review CBD Movers!...
Read more We will share this with our movers to let them know to keep up the amazing work. We look forward to working with you again in the future! Kindest, CBD MoversFind out how CBD Movers compares to other Furniture Removalists
Know better, choose better.
- Verified
Quick Response & Service
I had 3 major pieces needing to be moved from a friends storage unit to my new apartment. Original moving plans fell through and googled moving companies - CBD Movers we’re towards the end of the search results. Called them & Pearl managed to organise something for that afternoon. Really impressed with the speedy & efficient service, & cost. Would definitely recommend CBD Movers.
Hello Suzy R,
Thank you for taking the time to review CBD Movers!...
Read more We will share this with our movers to let them know to keep up the amazing work. We look forward to working with you again in the future! Kindest, CBD Movers- Verified
Fantastic servie
Friendly and quick staff. They were fast. Easy to communicate with and moved my stuff exactly where I wanted it. Will be using them again! They made my moving day so easy
Hello Teagan R,
Thank you for taking the time to review CBD Movers!...
Read more We will share this with our movers to let them know to keep up the amazing work. We look forward to working with you again in the future! Kindest, CBD Movers- Verified
Good experience
House was three bedrooms and two living areas plus dining, kitchen etc. Move was short distance, 20k. Move seemed to relatively quick given the amount of stuff we have. Movers seemed nice and were friendly.
Dear Linda,
Thank you so much for your comments and the review for us. We will also share this with our movers to let them know to keep up the amazing work....
Read more We look forward to working with you again in the future! Kindest, CBD Movers- 4 reviews
- 2 likes
- Verified
Shocking waste of time and money.
Moved from 1bed unit. Short 15 min drive to new 1 bedroom unit.
Move started 2pm finished 11pm - 9 hours.
Longest move of my life with the smallest amount of furniture that I have ever owned. How is that possible? Moves with this company beforehand were fine the truck was big and all went well - what has happened to this company ?This time they had a rental truck and it was very small . The minute I saw the truck I said to the men it looks too small , they came up and had a look at what items I had and said it was fine. I had no couch or arm chairs , no wardrobes, table was disassembled.
A very basic move that turned out to be an epic waste of time and money waster.
Drawer was damaged and issue was promptly resolved.
Hello TConnolly,
Thanks for your time and patience while we were working on your complaint. Providing a great customer experience is very important to us. We appreciate the chance to work with you to resolve the situation....
Read more Regards, CBD Movers- 2 reviews
- 4 likes
- Verified
Would never use this Company if only I knew
Please be careful selecting this company, they scratched my whole front porch then when I emailed their support team they denied it. Their so called insurance is a scam. Their movers acknowledged their mistake and took photos on their phone before leaving and now they are claiming they never scratched the porch or took photos. I’ve copy and pasted a response as to what their complaints team have written back as one of their responses.
“Dear Peter,
Greetings from CBD movers!
We are very sorry for the inconvenience caused to you. As per the d...
Read moreiscussion with the movers, they are denying it because they are sure that the fridge has the wheels under it and there was no need to drag it and they moved it easily on the day of the move and they were not aware of the mark on the porch. Edit: they compensated me and came to an understanding.Hello Peter,
Thanks for giving us the chance to turn things around. We are truly sorry for the inconvenience this has caused to you....
Read more Regards, CBD Movers- Verified
Great service, quick response
We moved large panels from the office to a warehouse 20 minutes away. It was a much cheaper option than using a courier company and they provided very good service.
Hello Fiona,
Thank you so much for your review! ...
Read more We aim to delight our customers every time and are so pleased that we were able to meet your expectations. We look forward to working with you again in the future! Kindest, CBD Movers- Verified
Good removal service
My move was between two one bedroom apartments moving a number of late items between the properties. The move was over a short ish distance. The move started in the advised time period.
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 3 likes
- Verified
Hard working efficient service
Great service, movers worked at a fast pace. Friendly. Would use again. Smooth move went well. All completed within the expected time frame. Hard working and efficient. No damage caused.
- Verified
Good service
2 rooms, no damage, nice fellas, bit slow but they worked hard and tried their best.
They worked around difficulties of multilevel apartment block really well.
Very kind interactions and easy to get along with.
- Verified
Great service
It was 2 bed unit and move was 20 kms away. They arrived on time and were very helpful. Good service. Punctual and professional staff. The admin was also helpful.
Hi Sid,
We are grateful that you took the time out to leave us a review....
Read more We aim to delight our customers every time and are so pleased that we were able to meet your expectations. We look forward to working with you again in the future! Kindest, CBD MoversThe reviewer stated that an incentive was offered for this review
- 2 reviews
- Verified
Felt pressured to leave a review
I was happy with the movers, although they were ten minutes behind time and claimed there was traffic while driving, I was charged for the hour and half, when it should of been just the hour. Not so happy to receive emails about leaving a review, and then a phone call asking for a review.
- Verified
New place
Moved my daughter and grandkids into new place fresah start new beginnings the guy moving us were fantastic on time and very happy we have very thing ready to go for a quick move
- Verified
Stress free service from a professional outfit!
CBD removalists were of great assistance in our recent move between campuses in Perth.
They genuinely put the customer first which made the experience stress-free., particularly as I was managing the move from interstate.
Dear Roh,
Thank you for taking the time to leave us an excellent review. It really means a lot and motivates us to do our job more perfectly....
Read more Our team strives to always be professional, pay great attention to detail and deliver great service. We’re happy to hear we hit the mark for you. We look forward to working with you again in the future! Kindest, CBD MoversProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Dear Ailsa,
Thank you so much for taking the time to leave us a review! We take pride in knowing our customers are happy with their experience. We really appreciate your business....
Read more We once again thank you for your lovely words, support, and look forward to working with you again in the future! Regards, CBD Movers