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CBD Movers
3.3 from 2,218 reviews · View Statistics
See the Best Furniture Removalists in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Rates and Fees
    4.1 (53)
  • Job Satisfaction
    4.2 (52)
  • Timeliness
    4.1 (54)
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  • Verified

Good and friendly service

published

The move was about 2 hours long from an apartment to unit house. The move was in the period that I was expected of 2 hours. With 2 men and 4.5 tons truck. The removalists were super careful with the furnitures.

Rates and Fees
3/5
Job Satisfaction
4/5
CBD Movers
CBD Movers A.CBD Movers
  • Verified

Quick and efficient

published

Moving a unit approximately 7k. The guys arrived on time were quick, efficient and helpful. Took awhile to get to destination but good with unloading. Would use again and recommend.

Incentivised Review No
CBD Movers
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Jason hill
Jason hillSydney, NSW
  • Verified

Cbd were great would use them again

published

2.5 hours to move my 2 bedroom unit
And started and finished on time the removal guys were very helpfull and respectful and would recommend there services to friends and family

Rates and Fees
4/5
Job Satisfaction
4/5
CBD Movers
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  • Verified

Excellent Service

published

We had to move a two bedroom apartment on 3rd floor.
It was a good experience with the movers. A few things need to be improved but overall it was excellent service

Incentivised Review No
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  • Verified

On time, fast with friendly people

published

Not a full house but bigger items.
The distance was approx 50klm
Move was timely
Only a minor dent in front of fridge was made but did nor consider bad enough to claim

Rates and Fees
4/5
Job Satisfaction
4/5
Timeliness
5/5
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Kate T
Kate TGreater Melbourne (Inner), VIC
  • Verified

Very helpful and efficient

published

Very friendly movers helped me move from my small house into a 1 bedroom apartment. Nothing was too difficult and they even went above and beyond, getting out their tool kit and making some adjustments to my washing machine so it would underneath the laundry bench in my new place. All went well and smoothly :)

Rates and Fees
5/5
Job Satisfaction
4/5
Timeliness
4/5
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suzanne
suzanneGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Moving out with ease

published

3 bedroom move of 16 years of belongings took 8 hours. Was a steady and seamless process. Thanks for your help moving our things out and into new property. Only travelled 2.8km so made it easy to unload efficiently. Move started at 7.30am and concluded by 3.30pm

Rates and Fees
4/5
Job Satisfaction
4/5
Timeliness
4/5
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Michelle
MichelleGreater Melbourne (Metropolitan), VIC
  • Verified

Did a good job

published

I was happy overall with the service on the day although there did seem to a few hickups in the booking process as not all our items got in the truck size we were recommended. The 2 men worked steadily and it was done in the time I had estimated.

Rates and Fees
4/5
Job Satisfaction
4/5
Timeliness
4/5
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andrew
andrewGreater Melbourne (Inner), VIC
  • Verified

good movers

published

It included a bedroom and kitchen move. staff was polite, on time, worse masks and were gentle with the items, and were on time and efficient. I'm very happy with this company.

Incentivised Review No
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  • Verified

Good Service

published

1 Bedroom move
Short distance (12 min drive) within South East
Yes, they were late 5 minutes but the job was done quickly (which matters)
I will definitely recommend CBD Movers to others

Incentivised Review No
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  • Verified

Took my booking at short notice

published

CBD movers took my booking at short notice after another Removalist let me down. Apart from arriving a little late, did a great job of moving my studio contents across the city at a very competitive price and quickly.

Rates and Fees
5/5
Job Satisfaction
5/5
CBD Movers
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  • Verified

Efficient. Reasonable price

published

Lovely staff, very careful with items and very efficient. Only down side was booking day was mixed up. Luckily worked out for the best in the end and I got the keys they accidentally booked it for.

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  • Verified

Hardworking

published

We had a lot to move, and the CBD team worked hard to get it done by the end of the day.
Everything was delivered safely and placed where we requested.

Rates and Fees
4/5
Job Satisfaction
4/5
Timeliness
4/5
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Adriane
AdrianeGreater Melbourne (Metropolitan), VIC
  • Verified

Perfect! Just what I needed

published

from flat to apartment on level 2, the boys worked hard to get my items in safely.
Distance wasn’t too far and was finished at a reasonable time of an hour and a half

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Luisa H.
Luisa H.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Moving house

published

Used CBD to move from large townhouse to apartment. Initially I was disappointed as they didn't arrive in the timeframe advised and the truck provided was too small. Second trip was required to collect 3 items.
Overall, I will say that I was happy with the 2 removalists that assisted. They worked hard and were very helpful.

Rates and Fees
3/5
Job Satisfaction
3/5
Timeliness
2/5
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Page 1 of 9

Questions & Answers

G F.
G F.asked

Have you seen the tricks this company uses?
Charging extra for stairs, using a trolley, when they don't tell you that when they tell you how much it will cost when you book.
Work slow and charge more. Carry one box at a time to drag it out.
Sending a small truck so not everything fits so they have to do second load.
Turn up late or not at all and blame it on the truck breaking down.
Making you pay before they will unload.
Claiming to have insurance but if you try and claim you can't or they just say the damage was already there.
Have a read through some of the negative feedback. A lot of people who have been tricked.
Do your own research before booking and decide for yourself.

2 answers
Paolo Rueda
Paolo Rueda

Funny how all the recent reviews are glowing. All made by ‘verified’ users who all have 1 review and accounts created recently. FAKE just like their website reviews. This company is deceitful to the highest degree.

G F.
G F.

They employ people who have no experience to save money which ends up costing the customer in damages and wasted time.
They act like the customer comes first but the reality is they just want milk you of all your money knowing you won't be back.
Look at how many negative reviews there are vs positive, that is a red flag.

PRUSER
PRUSERasked

Did you know that this company pays people who post negative reviews to change them to positive?

6 answers
R.P.S
R.P.S

No Pruser, but this does not surprise me mate

G F.
G F.

Not surprised as they spend more time trying to hide how dodgy the company is than they do actually looking after their customers.
Plus they claim all negative reviews are fake when they actually get their employees to post positive reviews.
Worst moving company ever.

Sydney girl
Sydney girl

Someone posted that they would not get their refund for damages unless they took down their negative (truthful) review

Kshama W.
Kshama W.asked

Is it normal for your Removalists to take 1.30 hours to dismantle 2 very basic queen bed frames and then lose a piece of the frame? The reason I ask is because other movers take 10 mins.

The answer to this question will help others decide between different moving companies.

5 answers
Tim M.
Tim M.

Shouldn’t. But I had my bed already taken apart which took me around 30 mins or so.

Kshama W.
Kshama W.

We did it a lot quicker by ourselves as we had done a couple of bed frames before so had an idea how to do this. And it took us 10 mins to assemble - we were two people doing it together. We would have done this ourselves if we knew we were getting inexperienced movers as it looked like they had never dismantled a bed before!

G F.
G F.

That is normal for this company as they are scammers. Read all the negative reviews if you want the truth.

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