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CBUS

CBUS Questions & Answers

1.7 from 68 reviews

19 questions from our users

Thrownunderthecbus

Thrownunderthecbusasked

This is insane Cbus.!!!!!
You lot are C R O O K S..
Has anyone received their money yet ?

2 answers
Shantelle
Shantelle

It takes about a month.

Thanks for replying shantelle,I appreciate it. My funds were taken out of Cbus yesterday,do you remember how long after that did it roughly take to clear into nominated bank account ? Tia

Glen B.

Glen B.asked

Finally this is the 10th business day and money has been taking out of my super getting manually processed when should I expect it?

1 answer

Hi Glen did you end up receiving your payment?

jordan c.

jordan c.asked

Has anyone actually received the money yet from CBUS early release of super due to covid? It’s been over 5 working days for me & I need the money as I am stuck overseas!

7 answers
Mick B.
Mick B.

No one I've asked who are with cbus has been paid yet. Other funds have paid in as little as 48hrs.

Ali
Ali

After filing a formal complaint to CBUS and AFCA, and a phone call to Cbus asking to speak to a supervisor did I make progress today. Funds have been taken from my account. Hopefully to be in my account within 3 business days.

I'm wondering the same.
Noticed you all were asking three-ish weeks ago now. Please could you update ?? I'm now despratley seeking answers. Begining to this Cbus are just big C****

Chris M.

Chris M.asked

Anyone actually received the covid 19 early release of superannuation yet from CBUS?

2 answers
Mick B.
Mick B.

No one I've asked has been paid yet. Other funds have paid in as little as 48hrs. SMH

Ali
Ali

13 business days since ato approval and 8 phone calls later and still nothing.

Jason D.

Jason D.asked

I've been told my compassionate grounds claims been paid into my bank account and I still haven't received it on Saturday.. got a sms on Thursday saying saying I was approved.

2 answers
jordan c.
jordan c.

Has the money been paid yet? It’s been over a week for me

nick s.
nick s.

No been a few days so far have 3 super funds went with these clowns had the most funds big mistake .Their carrying on like a pack of spoilt kids
.They should just pay the money asap stop procrastinating because there big loss is going to be on the next instalment and instead of yaking ot put of another fund ? Yep u guessed it cbus again and whats left is going into another fund so let them go other funds are turning it around in 2 days .They have no empathy or understanding of why were doing this sitting here going broke with bills piling up .The 56 billion dollar fund will be a third of its former self by xmas and its there own stupidity greed because were holding it as long as we can ..Everyone wake up pull out and revenge will be sweet. They will lose more from thisact of greed 10k+10k + whatevers left is gone mmmm 5 days and rudeness can be most expensive alot more than 2-3days and 10k DI$#HEADS

Paul P.

Paul P.asked

Hi I got approved on Friday and they put the money in on Friday Arvo when will I see my money bye.

No answers
Doug M.

Doug M.asked

How long will it take for the covid 19 early release of super to get to my account after ato approval

6 answers
Leah C
Leah C

5 working days

Ajay G.
Ajay G.

Past five working days and no payment, don't count on getting it in 5 days

Trazza
Trazza

I rang today and bloke told me now it's 10 days I said I'm starving he said there doing there best as soon I do get payment I will transfering rest of my super to a super fund that does what they say

Paul R.

Paul R.asked

Is it possible to launch a class action against Cbus for loss of money because of their failed website stopping you from changing asset allocations.

No answers
David

Davidasked

How long to receive my payment for financial hardship after they receive my paperwork

1 answer
Joel R.
Joel R.

7 to 10 days

Tam O.

Tam O.asked

Once cbus receives my application for early release on medical grounds for my operation roughly how long will it take for money to be in my account

No answers
Glenda

Glendaasked

I want to draw a small amount ($20K) from my super to fix up my rental property damaged by the last tenant. How long does it take to receive the funds ?

I am a bit worried seeing all these bad reviews !!! I am currently a Non-Resident.

Glenda

1 answer
Lisa
Lisa

10 business days once they receive your application

Sam

Samasked

Ive applied for hardship and the claim has come out of my online acount. It says processing. Does this mean it has been approved? How long till it is in my bank? Cheerz

No answers
Lucia B.

Lucia B.asked

Do I have to work in building and construction industry to be a Cbus member?

2 answers
Ross
Ross

Anybody from any industry can contribute to Cbus

Mick B.
Mick B.

You would be mad to willingly become a cbus member. Unless Incompetence, zero customer service and blatant dishonesty are what you look for in a superannuation fund.

Mick C.

Mick C.asked

Do I have to explain what the funds are been used for on the bottom of stat deck form ?

1 answer
Adele W.
Adele W.

No.

Jeffrey S.

Jeffrey S.asked

If i have been out of work for 21 weeks, am i eligible for the financial hardship benefit payment? It took three months on top of the 21 weeks, to receive any sort of support payment from Centrelink.

1 answer
Adele W.
Adele W.

Go to your Centrelink account, go to documents then request a document and choose income statement from the drop down menu and on the second page at the top it will have your date of grant then it's 26 (consecutive) weeks from that date that you are eligible to request a financial hardship early release.

Josh Harrington

Josh Harringtonasked

How long does it take to recieve your early super withdrawl due to financial hardship into your account ?

2 answers
Tim
Tim

This took about 3 weeks in my situation. A friend got his in two weeks. I hope this helps.

Mick
Mick

Can not answer this question, best to ask CBUS.

Adam R

Adam Rasked

How long to receive financial hardship payment?

3 answers
Jason O
Jason O

My financial hardships claim took 4 days from CBUS receiving my paperwork to the payment being deposited into my account. CBUS was a lifesaver!

Lucy P
Lucy P

Jason how long did it take for them to get the application after you sent it?

Cj18
Cj18

Hiw long til i recive payment from paperwork being deliverd to funds being sent

Michael B

Michael Basked

After lodging the application, how long will it take to get funds for a financial hardship claim?

3 answers
Irish 57
Irish 57

Hi
If your hardship claim is for TPD as mine is it's been 12 month still no finalisation. They have tried every angle to dispute my claim even though I had medical specialist evidence to prove it. Keep fighting them and TAL who is the insurer. I saw a lawyer and he said most people drop out as they make it so hard. I won't give up and if they reject it next step is going to Superannuation complaints tribunal. There they have to abide by decision including damages. My amount is not huge but principal makes me follow it through to the end. I have paid the insurances for over 15 years and I am entitled to the funds of there policy. Good luck keep fighting don't give in to the tricks they will try on you.

Nessi
Nessi

Mine took only 4 days.

Jaxon
Jaxon

My financial hardships claim took 4 days from CBUS receiving my paperwork until the payment being deposited into my account.

glappy

glappyasked

A stange Question im Unemployed own nothing and exstreamly depressed 50 years old been with Cbuss for I think 30 years Do you think they would help me?

1 answer

My comment was more on the fact they did nothing to assist with getting my money. Do you want to access your super for self managed super fund? it depends on what you want to do with the money. Of course it can be accessed but not for personal gain as such. Sorry you are out of work. Can I ask how long you have been unemployed? Are you looking for work? Where do you live? I own my own business not that im rich when it comes to money. Although I am very wealthy when it comes to life. Call if you think ai can assist. 0408 317 041

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