Save your money, simply does not boost signal. Cel-fi and Telstra support non existent. Been sending emails and phoning for over ten months now. They promise the world and nothing is followed up.
Purchased at Telstra Stores.
Great product if you know how to use it…
This product when used needs a good understanding. If you just plug in antennae’s and turn on you will never get your money’s worth.
Make sure you use quality antennae’s the right coax and understand the antennae fed back issues…I recommend using the Bluetooth app and read the instructions well. Reset your phone’s network locking, by just going into airplane mode and back again. I really like my cel fi go. A great product.
Purchased in April 2021 at Ebay for $845.00.
Poor quality that just lasts over the 12 months warranty and cannot be repaired.
Should not be on the market as it is of poor quality. Cel-fi has lasted 13 months and has broke down and they said it cannot be repaired. A total waist of the $1500 odd dolars I spent for it.
And they said they would not replace it. Unfortunately there back-up service for this item is a throwaway item just after the 12 months warranty.
Purchased in February 2019 for $1,500.00.
Don't waste your money
You need to connect your phone to the unit before going into remote areas....If the phone battery dies or gets turned off and on again when your in a patchy area the phone WILL NOT receive ANY Signal from the Cel-Fi Device so you can not reconnect ......effectively making it USELESS.
Very tricky Marketing for what is essentially a WASTE OF MONEY!!!!!!!
Purchased for $1,000.00.
Not worth the money to improve the networks poor coverage. Over priced, poor design, poor service.
I bought a 4g and 3G model and have used over 7 years. 3G model fan burned out and never preformed as advertised even with external antenna. 4G model drops out with network, with base unit, and does not support 700mhz? People in rural need 700mhz but nooooo only 1800, 2100, 2600, crazy ripoff
Purchased in May 2012 for $2,980.00.
Think before you buy
Work good in western Queensland when they work
Have 5 at our work and the lot have stoped working
Longest working just under 2 years shortest 3 months
Hard to get them fixed or replaced
Purchased in January 2018 for $1,100.00.
Do not purchase Cel-Fi
Cel-Fi (Telstra) does not work in all areas especially on the Sunshine Coast. I troubleshooted with Powertec who provide this product in Australia for over 8 hours, all a complete waste of my time. Therefore, do not waste your money or time with this product. Now I have to go through the agonizing process of getting a refund all whilst having no improvement with signal.
Purchased in April 2020 at powertec.
Internal shed usage
I live in a high populated suburb in Perth where the Optus tower signal is very week, many complaints have been made about the tower but the neighbors and i have a very weak signal. 1 bar in the house and 1 to 3 bars outside. I built a 6x6 shed man cave and the tin totally blocked the remaining signal. So i ordered a cel fi unit, i explained my situation to the rep and they sent a box set which was the wrong setup for my situation, so i returned it and got the base model setup. I could not get this to work after several emails i gave up for a awhile. I had a HTC phone which had charging issue and i got a samsung 10 and tried it again and away it went. I know have 4 bars inside my shed. A dam great invention, i totally recommend it.
Purchased in August 2018 for $1,350.00.
Waste of money
I have two units in a house in Brisbane. Both have ceased to work. I have no mobile phone service without them. Replacement cost over $1,000 each. I would have believed that these units would have a longer life.
Expensive and Limited
Just checked with Cell-fi NZ and each unit is locked to one network provider so no good for visitors etc who are on a different network. Very expensive ( around NZ$1,300) with this limitation. Much cheaper to go with 2 degrees who have Wi-Fi calling at no extra cost.
Excellent signal Cowan Creek area.
I installed the Cel-Fi Marine Pack unit on our 53 foot trawler. The antenna is about 6 metres above the water. I leave the unit set to “auto” and we are consistently getting 2 bars or more with Telstra. We tried it in bays where without the unit reception is almost nonexistent and we could make calls from all of them. As I write this we have 3 bars in Houseboat Bay. In Smith’s Creek and at Cottage Point (both usually terrible) we had good reception and made calls. Internet is much better, in fact I was able to run the Foxtel app on my phone as we cruised into the end of Smith’s Creek. My Wife and I are very happy with this unit.
Problems that still haven't been solved
We bought a unit for our home as we don't have strong enough signals on our phones to run our business and it doesn't work.
We have a Yagi directional antenna in a position where we get a reliable signal and facing the nearest tower but the window unit won't communicate with it. On top of that, the Window unit won't communicate with the booster unit either, no matter where in the house we put the booster.
I have tried the unit in Adelaide and it works fine, my mobile got a signal boost from three bars to five bars, but for some reason ...it will not work at Pt Gibbon. I have tried to contact support many times though phone, email and helpdesk but: - their phone line doesn't work/has been disconnected (QLD number) - I am still waiting for a follow up email
Cel Fi Go... Stands for paper weight!!!
I've had my celfi go piece of crap now for over 12 mths, its mounted in my truck that I do long haul around the country inn, I can tell you down to the white post beside the road on any HWY in the county when Signal comes in and when signal drops out, this thing was supposed to be the greatest thing sines slices bread, it's a useless piece of crap!!! I've spoken to support many times, I've sent the thing back to be checked, they say it's works fine, the thing does nothing at all. Save ya money folks, your better off using 2 cups joined with string!!!
Link drops out all the time. Support blame it on 5Ghz interference. We have no 5Ghz devices running. The unit falls over every time you try a speed test from your phone using HSDPA, total waste of time and money
Cell fi go a waste of money
The cellfi booster I bought for my car was a waste of money but I did send it back and I did get a refund.
If you want to get maxx reception you are better to buy a full built in truckfone and are cheaper.
Questions & Answers
Stationary and mobile cel fi , are they both the same and can be used either way ,?
The Mobile unit will only boost when the signal strength from the antenna drops below a usable limit which I think is about -95dBm. It will allow you to travel around without needing re-registration which would happen if you try using a stationary model in a car.
My Cel fi system is in a house in a remote area in Australia. It has been used in this area successfully for sometime now with nil issues but I was required to relocate it in the same house. Since then we will have full signal for a couple hours then all of a sudden it will drop out completely only to be fully restored hours later ( up to 12hrs). We have relocated it back to the original location with the exact same result. I have reset it etc but no change, any ideas?
We use Cel Fi go out bush with 18db yaggie doner antenna up to 120km from Telstra towers… Yes we also get dropouts during the day. I’m no RF engineer but because these units only need a sniff of signal, I put the dropouts for hours on end down to atmospheric conditions, humidity and cloud cover… Do you use a direction antenna ?
If it needs re-registration it will work for 15minutes after a reboot and then will stop boosting and the LED will flash red. Download Celfi Wave app - reboot Celfi - run the app - it will open on the registration page. Enter your name and address and submit. This happens when the Celfi thinks it has been moved to a new address.
I’m purchasing cel fi go on Friday
I have Mayb one bar and sos on my mobile my signal used to be 4 g and was like this for ten years I live in butler Perth
I hope your product is going to work
I don’t know why I’m affected Telstra just keep throwing off really they should be paying for this
Sometimes the signal is severely attenuated by the structure of the house. Crimsafe, window tint, metal louvres, etc. If you get 2 bars standing on the roof it is very likely to work satisfactorily if you mount an antenna on the roof.
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