Five bars in our entire house
We have a holiday house in a remote location of the south coast of NSW. We had very poor phone reception inside our house and had to stand in one position in the backyard to get two bars on our phone. I installed the Cel-Fi booster myself and now have five bars inside our entire house. Well worth the cost and easy to install if you have basic handyman skills.
Purchased in June 2019.
I was a little nervous when I saw some mixed reviews on the CelFi. I used to have 1 to 2 bars of 4G or 3G and it varies on time of day and conditions - very difficult to use or make a call with. Since setting up the stationary CelFi unit, it has absolutely changed my life in rural NSW. I now have full 4G all the time with data speeds of 25mbps down and 18mbps up. Good enough for all sorts of steaming and Zooming. Very very happy customer.
Purchased in October 2021 for $1,200.00.
Wished I’d got it sooner
Had this product installed professionally and it’s brilliant, from only having one bar of service to now full service, the technician spent ages making sure it was in the perfect location for max results, highly recommended
Save your money, simply does not boost signal. Cel-fi and Telstra support non existent. Been sending emails and phoning for over ten months now. They promise the world and nothing is followed up.
Purchased at Telstra Stores.
Great product if you know how to use it…
This product when used needs a good understanding. If you just plug in antennae’s and turn on you will never get your money’s worth.
Make sure you use quality antennae’s the right coax and understand the antennae fed back issues…I recommend using the Bluetooth app and read the instructions well. Reset your phone’s network locking, by just going into airplane mode and back again. I really like my cel fi go. A great product.
Purchased in April 2021 at Ebay for $845.00.
easy to install & do it yourself system. its not hard just ensure you have separation between all antenna and base modulator. use the app and bluetooth into. works perfectly. pretty much zero bars to 5 on sunshine coast
Purchased in July 2021 for $1,000.00.
Needs to be installed correctly
I have read through these reviews and agree with those that state a professional should be engaged to install. As a professional telecommunications technician I can guarantee that these will not perform properly if installed incorrectly. Companies like Powertec are destroying the reputation of this product by selling without offering proper installation support. It seems that all the reviews here have a common denominator, Powertec. As Jason below stated, you need somewhat of an understanding. Unfortunately you won't get that from Powertec.
Purchased in May 2021 for $1,234.00.
Thought I had bought a lemon! Stay away from POWERTEC!
I purchased this Product from Powertec about 3 months ago for my home in Dundee NSW and was told that all I needed to do was simply install an antenna on my roof and another on a shelf inside. After doing as I was told I still had bugger all improvement and the calls i made were crackly. I contacted Powertec (absolute turkeys) where I bought the product from and they were of no help at all. very quick to sell my the product but equally as quick to get me off the phone after I had a problem. I started googling and came across some info which rea...lly helped a lot. https://seqconnect.com.au/mobile-signal-boosters I read through this and it was able to get my problem sorted. I even ended up calling these guys who were more than happy to assist. I felt bad because I hadn't even bought the Cel-Fi from them but Brad (or Brett) was very nice and really helped me out. Powertec (Geese) never mentioned anything to me about signal interference, noise ratios or tower overloading which all were terrible and easily identifiable in the settings. Anyway, I hope this helps anybody hear that may have problems like I did. And thank you Brad (or Brett:) for your help. If you are looking to purchase a CelFi read up on this first and use the guys above if you can.
Purchased in February 2021.
Poor quality that just lasts over the 12 months warranty and cannot be repaired.
Should not be on the market as it is of poor quality. Cel-fi has lasted 13 months and has broke down and they said it cannot be repaired. A total waist of the $1500 odd dolars I spent for it.
And they said they would not replace it. Unfortunately there back-up service for this item is a throwaway item just after the 12 months warranty.
Purchased in February 2019 for $1,500.00.
Info from a Professional Installer
The fact of the matter is a lot of people buys these CelFi Units and install them selves. if you don’t understand how RF works Antenna separation ect. You will never get them to work properly, I have installed many of these devices and the customer has always been happy with the result and I as well. So do your self a favour get a qualified installer to take care of the job for you, and if you have had it installed by professional installer and it’s not working satisfactory go back and demand it to be rectified.
Not what I expected!
Heard I lot about the Cel-Fi Go, and turned out to be disappointed. I had issues from the beginning. I bought the unit from my local Telstra shop in Warrnambool, no backup support once I walked out the door. I had it professionally fitted, but unit failed to deliver!
Turns out, because I have an iPhone X it needs to be dumbed down to 3G to work effectively. Leaves you bewildered to think why they have an ‘auto’ setting in the unit? Leaving me to switch from a 4G setting to a 3G setting on my phone when getting in and out of the car. In this day and age, it seems unthinkable to experience backward software, that can’t determine the most appropriate signal.
Purchased in November 2020 for $950.00.
Works great but NOT when you need it
After 2 years of frustrating and disappointing use I have come to the conclusion that this system works well on a low signal but not at all on a poor signal. My iPhone 10 max can (while at camp on Nth Stradbroke Island) receive 1 bar of 4G or 3G most of the time and the booster will not pick up any workable signal at all. My phone (most of the time) can still receive calls and get BOM weather radar however the Cel-Fi shows no boosted signal at all. If i go to an area where the phone gets a a stronger signal, the booster seems to work and show...s a boosted signal OK however this is not when I require a boosted signal as the phone works OK without the Cel-Fi anyway. I even purchased a Yagi Black Hawk antennae (almost $300.00) and there was no difference / improvement in signal reception. I intend to get the system tested and the installation checked thoroughly in case the system is faulty or there is an installation problem. So far my conclusion is (in my unique experience) that the Cel-Fi only works well when you don't need it.
Purchased in November 2018 at Powertec for $1,100.00.
Don't waste your money
You need to connect your phone to the unit before going into remote areas....If the phone battery dies or gets turned off and on again when your in a patchy area the phone WILL NOT receive ANY Signal from the Cel-Fi Device so you can not reconnect ......effectively making it USELESS.
Very tricky Marketing for what is essentially a WASTE OF MONEY!!!!!!!
Purchased for $1,000.00.
Not worth the money to improve the networks poor coverage. Over priced, poor design, poor service.
I bought a 4g and 3G model and have used over 7 years. 3G model fan burned out and never preformed as advertised even with external antenna. 4G model drops out with network, with base unit, and does not support 700mhz? People in rural need 700mhz but nooooo only 1800, 2100, 2600, crazy ripoff
Purchased in May 2012 for $2,980.00.
Think before you buy
Work good in western Queensland when they work
Have 5 at our work and the lot have stoped working
Longest working just under 2 years shortest 3 months
Hard to get them fixed or replaced
Purchased in January 2018 for $1,100.00.
Questions & Answers
Hi, can anyone tell me if my phone will be affected if there are too many devices in range of my cel-fi. I continue to loose phone reception and my broadband struggles to stream these days. The only thing that has recently changed is another broadband devices in the house. I've checked my cel-fi and updates are all good as well as signal strength etc.
Your network maybe at tottal capacity have the same issue here,gets worse on weekends and school holidays,
I have a celfi telstra stationary unit connected to a omni directional on roof. 1 or 2 bars on phone at aerial. Out put is a white box. We have it set on 3g. It boosts the signal great for a few weeks then red light flashes says no input signal. I reset it and check software upto date but does not work. I leave it on and in a week it is working again. Why? Can i fix this? Thanks in advance Rob
Hi I’m looking at purchasing a cel-fi go unit and wan to use it in my Ute and when I am stopped transfer it to the caravan, I will have two aerials one on Ute and one on caravan, and just transfer main unit. Is this possible?
Hi Steve I have the same issue and decided to permanently mount cel-fi unit in ute glove box and feed its output to a two way splitter, one output of the splitter goes to the ute's internal antenna while the other goes to the van's internal antenna via a quality low loss cable. All connectors, fittings and cables are available and it's a simple matter of connecting the 'extension' cable to the van's (antenna) input socket once you park your van.
This setup works for me, hope it helps.. Cheers, Paul
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