We're hard to please but they managed it!
Currently early in construction but very happy so far. When starting out we thought we would be having a house and land package with another builder but at we had time decided to talk to another few builders and ended up with Celebrations. Jason was just brilliant. He sold us on telling us what Celebrations could do and offer rather than bagging the others - something which we found annoying from other builders. Another thing I like about him is that he is a 'real person' so understood simple things like not interrupting Father's Day!
Our project was initially managed very well in the admin and planning phase, through Max Williams, with great positivity, personal interest and fantastic communication with a relaxed and "non-pushy" tone.
We decided to go with a few ideas that were more unique and required some investigation and research before either party committed.
In the end, all our ideas and dreams that were suggested, is in the process of being achieved.
Overall the build quality during construction has been fantastic, although some minor issues developed where by, I, ...discovered and reported issues to Celebrations office staff. Communication from the office to site staff, and response time to detail a course of action to myself, seemed poor and cumbersome with myself having to question actions several times before correction. To Celebration's credit, after some quick and informative on-site meetings with our site manager, in a more direct approach, issues were resolved quickly with strong results and positive attitudes.
Questions & Answers
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please
If you want to contact our service department at firstname.lastname@example.org they will be able to help you.
Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.
Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.
Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?
Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)
Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/
About Celebration Homes
Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.
While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.
Points of praise for Celebration Homes
Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.
Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.
Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.
Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.
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