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Excellent customer service
Josh at Celebration homes was very pleasant to deal with from the get go. Made us both feel at ease with the process and nothing we requested was ever an issue, in fact he went over and above what we expected. Look forward to the remainder of the building process as we move forward. Great job !!
A great reason to celebrate!
Jason had provided us information and things we would need.
He was kind enough to also provide us a timeline of how the build will go.
Took his time and understand what we like and needed.
We had previously spoke to a different builder prior to him and the difference is night and day.
Because of Jason, we are looking forward to building our first home and a good reason to celebrate!
Gav is excellent!
Had the pleasure of dealing with Gavin from Celebration Homes. He was very pleasant to deal with and made the whole process as easy as possible. As a first home buyer I couldn't have asked for someone more accommodating than Gav. I can't wait for the whole process to continue
Overall great experience and service!
Celebration Homes was a great experience from the beginning. My new home consultant openly communicated with me throughout the planning phases. They displayed patience and were very accomodating to my needs. There was a wide range of designs to choose from and huge flexibility with making changes. I always felt comfortable and reassured and am excited to move onto the next stage of the build!
The perfect guidance in building our new home.
The perfect suggestion and guidance to build our new home. The customer service provided by Scott Lewis is awesome. He has managed almost every thing that we asked in our new home. We are really happy with Scott Lewis as he tries to solve our every query. Well done on parts of sales consultant.
Instilling Confidence & Trust
Given that we have chosen to construct a home during unprecedented times, Celebration Homes have been open and honest about any foreseeable delays - which instills confidence and trust in our relationship. We liked the incentive of doing our pre-start online and despite having a few hiccups with the portal, it was relatively smooth sailing. Everyone at Celebration Homes that we have dealt with so far have been amazing and we are happy with how our build is progressing.
As a first homebuyer Celebrations has made it so easy, very happy with everything.
As a first home buyer my partner and i are happy with our experience with Celebration Homes, it’s been made so easy for us as we are new too it all. Everything has been moving fast and very smoothly which we couldn’t be more happy and excited about how things are moving.
Awesome experience at every step during this amazing journey in my life.
Celebration homes haven been amazing the sales crew have been upfront and honest with everything throughout this journey so far and would like the thank the finance team who has helped me with my fiancé and having game plan so want to thank celebrations with there amazing work and people involved in my journey and would highly recommend celebration homes to anyone.
Excellent customer service
Our pre construction stage has been progressing well with exceptional service from Pryncess. We had all our questions answered and her continued support and patience from the very start of planning and preparing for construction. With the selections as well we received excellent guidance from her. Have a satisfying experience so far.
Great Communication in Uncertain Times
We happily inherited Kim Habiger as our Customer Experience Coordinator after our last Coordinator was poached elsewhere in the business. In par with the Celebration experience, Kim has been both forthcoming and honest about the progress of our build. The trust we have built with Celebration is a testament to the fantastic communication and customer service we have received on our Journey so far. Between Kim and our fantastic Site Manager Clint - we know we are in very good hands at Celebration Homes!
Fantastic service appreciate everything celebration homes has done to build our dream home
Great friendly service and good communication.
Myself and my family are very happy with celebration homes
And the effort there staff have put in to help us build our dream family home.
Everything has been made easy for us especially with me being Fifo.
Thanks to everyone involved in our build
We appreciate all the hard work
Especially Charlotte who went above and beyond to make things as easy as possible for us.
Thank you once again
Great Build and Service
At the very start of our building journey we were looking into all the different builders. After a few months of speaking with sales reps and looking at display homes we met Will from Celebrations who we immediately clicked with. We felt understood and Will worked with us to design our perfect layout with all the inclusions we were looking for, working with our land size and layout to maximise our space, personalising some areas and giving us some great tips.
We were also drawn to Celebrations as "what you see is what you get" so walking thr...
Key Handover was a fantastic, very clear process and smooth
Thanks again CelebrationHomes team, we appreciate all your help to make our house come true to a HOME. We made the right choice and are lucky to have you all with us on this journey, first time building ever with Zero knowledge about the building process, we had tons of questions and all were cleared, minor things got fixed very quickly, I would Thanks again all you, Mark, all the Client liaisons, Kyle and Clint our site managers. Thank you too much. We made it, we got our house in very good and quality, cost and timeframe are so good as well, ...no increase even our land title was delayed more than 6 months and was in the middle of pandemic last year when other builders increase the cost, but you fixed us the price, and also the timeframe, since the slap down in June 2021, and now March 2022 we got our key. If I have chance to build again, definitely I look for you first thing in my list, and will recommend to my friend if anyone ask me.
Celebration Homes- Building Phase
It's been a great journey thus far with Liz Slade who is our Customer Experience Coordinator. Liz has been really helpful with our enquiries and we greatly appreciate her patience and prompt response answering our questions. She has been amazing so far and we hope for a smooth quality build with Celebration Homes.
Great journey with Celebration Homes
Liz Slade has been helping me in the build process and have given me regular updates every fortnight. It's very exciting to see the house coming together and even though there are delays, my questions are always answered.
Liz was recently appointed onto my build after my previous liaison moved teams, but the transition was very smooth and she made sure to take care of my needs during the transition period. I am looking forward to the day of key handover.
Celebration Homes - Leading the way in customer service!!
When we were planning to buy a house, we weren't looking to build until one day we just enquired about a house and land package. From that moment, Pryncess was so helpful in sharing the details about different suburbs, availability of land and provide the rightful knowledge & information which helped change our mind and that's when we decided to build with Celebration homes. And all along the way, Pryncess has helped made our journey smooth by providing all the relevant and helpful information.
We will definitely recommend Celebration Homes to our friends and family and the great customer service experience provided by Pryncess.
Very badly built all the way through the process from construction to fitting out
I am very disappointed with the build quality of this home I can see why I'm only aloud 50 words because I have so much more to warn you about. These pics are how my wardrobe looks after it fell down and the other is the roof after fixing it
Can't fault Celebrations!
I'll start out by saying that Liz has been consistently supportive throughout the construction process. No question has been left unanswered and the level of communication I have received to date, I genuinely cannot fault. The fortnightly updates I receive from Liz, I look forward too. The peace of mind behind everything running smoothly is something I didn't expect to appreciate so much. I only pray that Liz will continue as my client liaison for the remainder of my build as she's great to work with and an absolute superstar!
Whilst there wer...e delays and minor issues with the brick work, the quality / workmanship was something I was very happy with. Not to mention the brickwork was completed in just over 2 weeks. My site supervisor Daniel and the brickwork team have done an incredible job so far. I find I'm pinching myself because I've had nothing but great things to say to friends and family throughout the entire process so far, when some of them have not been as lucky. With all the uncertainty around home builds and renovations in today's market, I thank Celebrations for making this a smooth, fun and exciting journey to date and I look forward to what is to come!
Excellent Customer Service
Throughout our journey of building our first house, celebration home has provided us with great advice and has kept us up to date with everything going on with our house. They have also replied quickly to any questions that we have had, providing adequate information. We are very happy with the customer service provided to us.
Excellent customer service and follow ups through out until Key handover
Starting the journey from getting a land and providing the right information. Jeet Singh was very helpful and honest in providing us some helpful information and guiding it in right direction. Helped in designing and getting the right design for our first home. Thank you Jeet for all help and being patience with us.
Jenna and Jade were really helpful in pre-start selections meeting, they helped us to get the right combination and the choices we were looking for. Celebration homes has very good quality of materials which normally we see someti...mes upgrades for other builders. We are happy with the things which we got as a standard inclusion and upgraded few necessary stuff. Thank you prestart team Jessica and Liz Slade, their client liaison and customer experience co-ordinator were kept us updated with fortnightly update and always willing to help through out the journey. Very professional and friendly staff Overall a very good experience building our first home with celebration and journey has just begun and looking forward to build couple of more houses with Celebration Homes. Thank you Celebration Homes for such a good experience.
Absolutely incredible building company.
Was very happy with the final cost and really enjoyed picking what we wanted and the company helping us to make sure we were happy with the designs. We would not be where we are without Celebration homes as they helped us from the beginning and helping us with a budget plan.
The reviewer stated that an incentive was offered for this review
Excellent Communication and Updates
The team at Celebration homes has shown quality with the build to date (currently at lock up stage). Throughout the process from the beginning Kim H has been fantastic, & has kept me upto date on everything as the build has progressed & has been quick to action with all requests that have been required during the construction. With my situation (not being able to access WA for the entire construction due to Covid border closures) it has been a breeze with regular updates and site photos from site manager Colin as each stage was completed. Really appreciate the great service and will definitely recommend Celebration highly. Cheers Kim H, Colin & the team!
Excellence in care
We went to Celebration Homes display centre to enquire about Lifestyle Lot designs.
Chris Belke was very keen to help us out and went above and beyond to find what we would like. Unfortunately we did not go ahead with Lifestyle Lot but Chris kept in touch with us and also got us reserved nice lot that we would like in really good Estate. He was happy to accommodate all our requirements. We were happy with service
when Actual Construction started, we were getting regular emails with updates. we even had meeting with Site manager and had access t...
Sales Stage - Wonderful Customer Experience
We have been conversing with Pryncess even before looking into a builder. She was amazing to deal with. Helped us in contacting the developers as well. Very thorough and professional. On time communication. Hence the sales process was smooth. She will handle our file from start to end. Looking forward to continue with the prestart and construction phase and provide in detail reviews.
Enjoyable experience - You cannot go wrong with Celebration Homes :)
Lucky - This is the first word that comes to my mind when writing this review. I cannot explain how much we are so lucky & grateful to have come across Celebration Homes as the builder of our first home considering all those bad experiences from other builders that we hear every day out there (price rise, delays, poor customer service experience, etc, etc... )
We have recently completed the Selection process and now waiting on the land title. From the first phone conversation we had with our amazing New Home Consultant (Steve Johnstone) to Sele...
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