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Celebration Homes

Celebration Homes (page 2 of 10)

4.8 from 1,172 reviews · View Statistics
Listing monitored by Celebration Homes

Pros

Knowledgeable and supportive staff
Good communication
Organised site admin

Reviews

  • Build Stage
  • Customer Service
    4.9 (843)
  • Site Admin
    4.8 (427)
  • Timeliness
    4.8 (517)
  • Structural Integrity
    4.8 (267)
  • Plumbing & Waterproofing
    4.8 (234)
  • Electrical & Lighting
    4.8 (229)
  • Flooring
    4.8 (206)
  • Transparency
    4.8 (628)
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Reviewer Photos & Videos

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  • Verified

Excellent customer service

published

Josh at Celebration homes was very pleasant to deal with from the get go. Made us both feel at ease with the process and nothing we requested was ever an issue, in fact he went over and above what we expected. Look forward to the remainder of the building process as we move forward. Great job !!

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration HomesSend a private message
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  • Verified

A great reason to celebrate!

published

Jason had provided us information and things we would need.

He was kind enough to also provide us a timeline of how the build will go.

Took his time and understand what we like and needed.

We had previously spoke to a different builder prior to him and the difference is night and day.

Because of Jason, we are looking forward to building our first home and a good reason to celebrate!

Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration HomesSend a private message
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Julian F
Julian FPerth, WA
  • Verified

Gav is excellent!

published

Had the pleasure of dealing with Gavin from Celebration Homes. He was very pleasant to deal with and made the whole process as easy as possible. As a first home buyer I couldn't have asked for someone more accommodating than Gav. I can't wait for the whole process to continue

Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration HomesSend a private message
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  • Verified

Overall great experience and service!

published

Celebration Homes was a great experience from the beginning. My new home consultant openly communicated with me throughout the planning phases. They displayed patience and were very accomodating to my needs. There was a wide range of designs to choose from and huge flexibility with making changes. I always felt comfortable and reassured and am excited to move onto the next stage of the build!

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration HomesSend a private message
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Jaspreet singh sidhu
Jaspreet singh sidhuPerth, WA
  • 2 reviews
  • Verified

The perfect guidance in building our new home.

published

The perfect suggestion and guidance to build our new home. The customer service provided by Scott Lewis is awesome. He has managed almost every thing that we asked in our new home. We are really happy with Scott Lewis as he tries to solve our every query. Well done on parts of sales consultant.

Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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Kylie.H
Kylie.HPerth, WA
  • Verified

Instilling Confidence & Trust

published

Given that we have chosen to construct a home during unprecedented times, Celebration Homes have been open and honest about any foreseeable delays - which instills confidence and trust in our relationship. We liked the incentive of doing our pre-start online and despite having a few hiccups with the portal, it was relatively smooth sailing. Everyone at Celebration Homes that we have dealt with so far have been amazing and we are happy with how our build is progressing.

Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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Tenecia
TeneciaPerth, WA
  • Verified

As a first homebuyer Celebrations has made it so easy, very happy with everything.

published

As a first home buyer my partner and i are happy with our experience with Celebration Homes, it’s been made so easy for us as we are new too it all. Everything has been moving fast and very smoothly which we couldn’t be more happy and excited about how things are moving.

Customer Service
5/5
Timeliness
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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  • Verified

Awesome experience at every step during this amazing journey in my life.

published

Celebration homes haven been amazing the sales crew have been upfront and honest with everything throughout this journey so far and would like the thank the finance team who has helped me with my fiancé and having game plan so want to thank celebrations with there amazing work and people involved in my journey and would highly recommend celebration homes to anyone.

Customer Service
5/5
Transparency
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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  • Verified

Excellent customer service

published

Our pre construction stage has been progressing well with exceptional service from Pryncess. We had all our questions answered and her continued support and patience from the very start of planning and preparing for construction. With the selections as well we received excellent guidance from her. Have a satisfying experience so far.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration HomesSend a private message
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Project Home Builders

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  • Verified

Great Communication in Uncertain Times

published

We happily inherited Kim Habiger as our Customer Experience Coordinator after our last Coordinator was poached elsewhere in the business. In par with the Celebration experience, Kim has been both forthcoming and honest about the progress of our build. The trust we have built with Celebration is a testament to the fantastic communication and customer service we have received on our Journey so far. Between Kim and our fantastic Site Manager Clint - we know we are in very good hands at Celebration Homes!

Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Ava D.Celebration HomesSend a private message
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  • Verified

Fantastic service appreciate everything celebration homes has done to build our dream home

published

Great friendly service and good communication.
Myself and my family are very happy with celebration homes
And the effort there staff have put in to help us build our dream family home.
Everything has been made easy for us especially with me being Fifo.
Thanks to everyone involved in our build
We appreciate all the hard work
Especially Charlotte who went above and beyond to make things as easy as possible for us.
Thank you once again

Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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  • Verified

Great Build and Service

published
Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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Project Home Builders

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Alin L
Alin LWestern Australia
  • Verified

Key Handover was a fantastic, very clear process and smooth

published
Customer Service
5/5
Site Admin
5/5
Alin L
Alin L

I forgot to mention my favorite lady Kim Habiger - our Customer Coordinator, Thanks Kim for all your support, answering all questions and coordinating with Clint our site manager, everything you did for us, we highly appreciate.

Celebration Homes
Ava D.Celebration HomesSend a private message
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Ahmad
AhmadPerth, WA
  • 2 reviews
  • Verified

Celebration Homes- Building Phase

published

It's been a great journey thus far with Liz Slade who is our Customer Experience Coordinator. Liz has been really helpful with our enquiries and we greatly appreciate her patience and prompt response answering our questions. She has been amazing so far and we hope for a smooth quality build with Celebration Homes.

Customer Service
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Ava D.Celebration HomesSend a private message
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Great journey with Celebration Homes

published

Liz Slade has been helping me in the build process and have given me regular updates every fortnight. It's very exciting to see the house coming together and even though there are delays, my questions are always answered.

Liz was recently appointed onto my build after my previous liaison moved teams, but the transition was very smooth and she made sure to take care of my needs during the transition period. I am looking forward to the day of key handover.

Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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Jay
JayGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Celebration Homes - Leading the way in customer service!!

published

When we were planning to buy a house, we weren't looking to build until one day we just enquired about a house and land package. From that moment, Pryncess was so helpful in sharing the details about different suburbs, availability of land and provide the rightful knowledge & information which helped change our mind and that's when we decided to build with Celebration homes. And all along the way, Pryncess has helped made our journey smooth by providing all the relevant and helpful information.
We will definitely recommend Celebration Homes to our friends and family and the great customer service experience provided by Pryncess.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration HomesSend a private message
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jeff m.
jeff m.Peel, WA
  • Verified

Very badly built all the way through the process from construction to fitting out

published

I am very disappointed with the build quality of this home I can see why I'm only aloud 50 words because I have so much more to warn you about. These pics are how my wardrobe looks after it fell down and the other is the roof after fixing it

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Customer Service
1/5
Site Admin
1/5
Celebration Homes
Ava D.Celebration HomesSend a private message
jeff m.
jeff m.
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Can't fault Celebrations!

published
Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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  • Verified

Excellent Customer Service

published

Throughout our journey of building our first house, celebration home has provided us with great advice and has kept us up to date with everything going on with our house. They have also replied quickly to any questions that we have had, providing adequate information. We are very happy with the customer service provided to us.

Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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Alpesh I.
Alpesh I.Perth, WA
  • Verified

Excellent customer service and follow ups through out until Key handover

published
Customer Service
5/5
Site Admin
4/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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Tori Ngatai
Tori NgataiPerth, WA
  • Verified

Absolutely Amazing

published

Absolutely incredible building company.
Was very happy with the final cost and really enjoyed picking what we wanted and the company helping us to make sure we were happy with the designs. We would not be where we are without Celebration homes as they helped us from the beginning and helping us with a budget plan.

Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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The reviewer stated that an incentive was offered for this review

Michael
MichaelWestern Australia
  • 2 reviews
  • Verified

Excellent Communication and Updates

published

The team at Celebration homes has shown quality with the build to date (currently at lock up stage). Throughout the process from the beginning Kim H has been fantastic, & has kept me upto date on everything as the build has progressed & has been quick to action with all requests that have been required during the construction. With my situation (not being able to access WA for the entire construction due to Covid border closures) it has been a breeze with regular updates and site photos from site manager Colin as each stage was completed. Really appreciate the great service and will definitely recommend Celebration highly. Cheers Kim H, Colin & the team!

Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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VENUS T.
VENUS T.Perth, WA
  • Verified

Excellence in care

published
Customer Service
5/5
Site Admin
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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Vignesh M.
Vignesh M.Greater Melbourne (Metropolitan), VIC
  • Verified

Sales Stage - Wonderful Customer Experience

published

We have been conversing with Pryncess even before looking into a builder. She was amazing to deal with. Helped us in contacting the developers as well. Very thorough and professional. On time communication. Hence the sales process was smooth. She will handle our file from start to end. Looking forward to continue with the prestart and construction phase and provide in detail reviews.

Customer Service
5/5
Timeliness
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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  • Verified

Enjoyable experience - You cannot go wrong with Celebration Homes :)

published
Customer Service
5/5
Timeliness
5/5
Celebration Homes
Ava D.Celebration HomesSend a private message
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