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Celebration Homes
4.8 from 949 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.0 (30)
  • Site Admin
    4.0 (24)
  • Timeliness
    4.1 (26)
  • Structural Integrity
    4.0 (18)
  • Plumbing & Waterproofing
    4.0 (20)
  • Electrical & Lighting
    4.1 (19)
  • Flooring
    4.3 (18)
  • Transparency
    3.5 (25)
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Hrishi Narvekar
Hrishi NarvekarWestern Australia, 6112
  • 2 reviews
  • Verified

Home Builder is only as good as the after sales service provided.

published
Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
Layla
LaylaPerth, WA
  • Verified

Never build with this company

published
Customer Service
Timeliness
1 comment
Celebration Homes
Celebration H.Celebration Homes
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0.0
(1,234)
Tara
Tara Perth, WA
  • Verified

Been really happy with the build, only 2 items so far that need attention.

published

Really happy with the office team and email replies, really happy with our building supervisor.
We have a crack in our kitchen top that needs fixing by The Maker and they also had to replace the cupboards as they were a different colour. One power point tripped the house and we need this replaced.

Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
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AISHWARIYANAND PATEL
AISHWARIYANAND PATELPerth, WA
  • 2 reviews
  • 1 like
  • Verified

Well organised. Good builder who lives to its reputation. Most recommended.

published

Very good service and responsive to the customer needs and constraints. Jeet, Clinton and Jess has been a bliss. Well managed project. Still need to see post construction service though.
Celebration was responsive to the minor items picked up during the construction. Fastest build I have ever seen in my life 4.5months. Yes -4.5 months from Slab to Key handover. Great care for customer by Jeet, Clinton and Jessica. We recommend this contractor if someone is looking for hassle free and great quality house with value for money.

Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
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dave
davePeel, WA
  • 3 reviews
  • 1 like
  • Verified

Great experience and Build

published

Would gave given 5 stars if review was only for sales man Cameron Illingworth who was fantastic from star to finish would have given 5 stars for whole experience except for the last couple of weeks only small things but would have liked them t9o have been done before hand over dont het me wrong our house is amazing and would totally recommend these guys to anybody in fact a work colleague is now building with them after i recommended themthanks for a great house and the best buildomg experience weve had this is the 4th house weve built and these guys are by far the best thanks guys

Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
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Ajo
AjoPerth, WA
  • Verified

Perfect Building Experience

published
Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
  • Verified

Our first home

published
Customer Service
Timeliness
1 comment
Celebration Homes
Celebration H.Celebration Homes
Kim Wong
Kim WongPerth, WA
  • Verified

Beautiful Homes with great customer service

published
Customer Service
Site Admin
1 comment
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Melisa M.
Melisa M.Perth, WA
  • 2 reviews
  • 3 likes
  • Verified

Happy with the service

published

Jason was very helpful throughout the reconstruction process.He was helpful in helping us choose the house we want and was also able to tailor it according to what we wanted. For the next stage we worked with Natalie and Daniel, both of them were very pleasant to work with which made the journey less stressful. Even though the process was without its hiccups, overall Celebration Homes has been superb and really helpful. We are happy to be moving into our new place

Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
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Jayden B.
Jayden B.Perth, WA
  • Verified

Dishonest and Bad Faith Practice

published
Customer Service
Site Admin
2 comments
Celebration Homes
Celebration H.Celebration Homes
Jayden B.
Jayden B.
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  • Verified

Excellent customer service, great inclusions.

published

I am at the stage of signing my HIA contract so I can’t comment on everything yet but so far the build has been well managed despite COVID19 interruptions. Cam, my building consultant is extremely knowledgeable and has been very easy to contact when I’ve had the odd questions along the way. I haven’t seen the final cost yet but initial costs were reasonable and some excellent inclusions were provided.
With the service I’ve received so far I’m looking forward to pre-start and everything to follow!

Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
Daniel C.
Daniel C.Perth, WA
  • Verified

Issues with build since week 1 moving in

published

Issues to one side of property since we moved in. Cracks galore in walls, cornice, tiles, render, roof. Keep getting told its settlement and nothing to do with structural. Strange its happening only on the one side not the whole house if it was settlement. Been pushed away once again to fix myself ans take there word on it until the next issue arises.

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Customer Service
Site Admin
1 comment
Celebration Homes
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Shaz
ShazPerth, WA
  • 2 reviews
  • 1 like
  • Verified

Love my new home

published

The build was well managed. The workmanship was excellent with good quality materials. I was satisfied with the company. Final cost was almost the same as the estimated cost. However initially I was assured that I did not need a deposit, but then I had to find a 5% deposit which was difficult.

Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
Nancy
NancyPerth, WA
  • Verified

Would definitely recommend

published
Customer Service
Timeliness
1 comment
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MH2020a
MH2020aPerth, WA
  • Verified

Terrible tiling

published

We built over 6 years ago! We are currently in the process of having to retile our en-suite shower due to waterproofing failure. In the process of pulling the tiles out we have found tiles on top of tiles on top of tiles !! Not sure you can waterproof over multiple layers of tiles!! Clearly they need to employ legitimate tilers!! Would never build with celebration again and definitely won’t ever recommend them!! Attached is a picture of the tiles found (step to get into the shower-4 layers of tiles on top of each-other and ridiculous amounts of mould between each one, and the window ledge in the shower-2 layers of tiles on top of each other)

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Plumbing & Waterproofing
Transparency
1 comment
Celebration Homes
Celebration H.Celebration Homes
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Questions & Answers

Taryn
Tarynasked

Hi there,
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please

1 answer
Celebration Homes
Celebration H.Celebration Homes

Hi Taryn,

If you want to contact our service department at service@celebrationhomes.com.au they will be able to help you.

Thanks,
Celebration Homes

Michelle
Michelleasked

Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.

1 answer
Celebration Homes
Celebration H.Celebration Homes

Hi Michelle,

Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.

Thanks

donna.may.378
donna.may.378asked

Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?

2 answers
Kim
Kim

Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)

Celebration Homes
Celebration H.Celebration Homes

Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/

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Details

About Celebration Homes

Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.

While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.

Points of praise for Celebration Homes

Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.

Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.

Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.

2021 ProductReview Awards logo

Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.

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