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Celebration Homes
4.8 from 949 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.9 (614)
  • Site Admin
    4.9 (288)
  • Timeliness
    4.9 (359)
  • Structural Integrity
    4.9 (178)
  • Plumbing & Waterproofing
    4.8 (160)
  • Electrical & Lighting
    4.8 (155)
  • Flooring
    4.9 (139)
  • Transparency
    4.9 (460)
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Hrishi Narvekar
Hrishi NarvekarWestern Australia, 6112
  • 2 reviews
  • Verified

Home Builder is only as good as the after sales service provided.

published
Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
Travis
TravisPerth, WA
  • Verified

Excellent service from Pryncess and celebration homes

published
Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
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0.0
(1,234)
  • Verified

Perfection

published

I Couldn't fault her knowledge, suggestions and guidance!
In my initial style consultation we were able to effectively communicate and lock in a lot of my preferences. I found the pre start session a breeze. She was extremely professional, patient , informative and helpful which enabled the process to run very smoothly. I felt confident with my selections, styling and preferences . Highly recommended her!

Incentivised ReviewNo
Build StagePre-Construction
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  • Verified

Exciting Journey!

published

We have been wanting to build our home for what seem like forever and had not been able to get anywhere.
Pryncess met with us and worked out what needed to do and how we could get into our own home. She has been very patient and prompt answering our enquiries and was very thorough explaining it. We are just in the early stages and very excited to continue our journey!
We highly recommend Pryncess and Celebration Homes if looking to build a home.

Customer Service
Transparency
1 comment
Celebration Homes
Celebration H.Celebration Homes
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Josua Josol
Josua JosolPerth, WA
  • Verified

Easy as ABC

published

We are now on the pre construction stage, did our pre start last week and Carrie made it so smooth from start to finish. She is very knowledgeable about the product, gives you the best idea and advice for your colour combination. But not overpowering your own choices, she's just lovely human being .

Customer Service
Transparency
1 comment
Celebration Homes
Celebration H.Celebration Homes
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Emily
EmilyPerth, WA
  • Verified

Couldn’t fault our experience

published

Our building process was so smooth and enjoyable with Celebration Homes! We had Mike as our site supervisor and he was amazing! Always so helpful through every part of the construction phase. Any questions we had were answered promptly and we can say he definitely went above and beyond! Thanks so much to Mike and the team for making our first building experience a great one!

Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
  • Verified

First time home builders.

published

After much research, speaking to numerous builders, looking at numerous display homes and feeling slightly daunted about where to start, hearing lots of horror stories, we really didnt know where to begin and who to trust. After a chance meeting with Chris at one of Celebrations Display Homes, we quickly formed a relationship and our building journey begun. We loved his enthusiasm for working together with us to design our future forever home. He has been open and very easy to deal with. He has answered all of our silly questions and continues to do so. He has definitely made this first step an easy one. We highly recommend Chris to anyone who is to start this building journey.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Celebration Homes
Celebration H.Celebration Homes
Nomes
Nomes
  • 3 reviews
  • 2 likes
  • Verified

Pre-start sorted

published

Completed our Pre-start meeting with Jade last week. The meeting went so smoothly and quick. Jade had all our drawings and requests all organised and ready to go. We also took advantage of the Selection Room on numerous visits in the lead up to the meeting, so we knew exactly what we wanted in our new house. We were advised that it would take about 3 hours, as we were all well organised we were finished within 2 hours and on our way. Jade made the whole process so easy, quick and most importantly stress free. Thank you Jade

Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
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Celebration started with Celebration Homes

published

Since slab down we were very excited and the way it is been managed has made us happiest ever. Issues been communicated straight away and have been resolved straight away. Cannot ask more then this to be honest. Perfectly handled and perfectly executed. Corey, Evie, Natalie and Melissa, Thank you so much for your help and support I would say you guys are the reason for us to celebrate our new home.

Customer Service
Site Admin
1 comment
Celebration Homes
Celebration H.Celebration Homes
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  • Verified

Went the Extra Mile!

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Customer Service
Site Admin
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Danielle
DaniellePerth, WA
  • Verified

Wonderful to deal with!

published

After a bit of disaster with my first (NOT Cele's) what a breath of fresh air the process has been so far. Jen has so helpful going above and beyond and such an integral part in getting the contracts through to me in a timely manner, calling to check how things were going on my end. Jade made pre start a breeze, answering questions for me and helping with a few suggestions.

So far very satisfied with how everything has been handled and look forward to handover come the end of my build. :)

Customer Service
Site Admin
  • Verified

High Quality Service and Very Helpful

published

Building my first home with Celebration Homes and came in for the pre-start meeting last week. Carrie was very friendly and helpful with my choices. I already had some colours in mind, but her expertise really brought everything together, so that all of the colours tie in nicely and I was very happy with the selections. The process was also very quick and cannot wait to see what it looks like. Will definitely recommend building with Celebration Homes.

Customer Service
Timeliness
Shannan Watt
Shannan WattPerth, WA
  • Verified

A Breath of Fresh Air

published

Myself and my partner came in completely blind to the building industry, Michael helped us see everything clearly. He was extremely informative, answering all our (stupid) questions; even if he didn’t know the answer, he would find out and get back to us within hours. We are 110% satisfied with his personal, yet professional manner, and the whole process could not have gone smoother. We could not be more confident with our choice of choosing Michael to be our sales consultant, and to be building with Celebration Homes.

Customer Service
Timeliness
1 comment
Celebration Homes
Celebration H.Celebration Homes
  • Verified

First Time Builders That Can't Wait To Move In!

published

We have only just decided on the plans and block, and cannot wait to start this build with Celebration Homes. Mike Marshall was thorough, and detailed and went the extra mile to redesign a portion of the property to suit us better. We love the plan and the detailed walk through we had with Mike, as I have zero vision when it comes to imagining the home, off a plan.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Celebration Homes
Celebration H.Celebration Homes
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recommeded Celebration Homes

published

First time build my dream home with Celebration Homes everything is good so far. Best experience was the pre start meeting and Carrie she very friendly. She helped us choose paint colors for house and bathroom tiles, range hood colors, step by step through the meeting. help us add and remove some items.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Celebration Homes
Celebration H.Celebration Homes
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Questions & Answers

Taryn
Tarynasked

Hi there,
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please

1 answer
Celebration Homes
Celebration H.Celebration Homes

Hi Taryn,

If you want to contact our service department at service@celebrationhomes.com.au they will be able to help you.

Thanks,
Celebration Homes

Michelle
Michelleasked

Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.

1 answer
Celebration Homes
Celebration H.Celebration Homes

Hi Michelle,

Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.

Thanks

donna.may.378
donna.may.378asked

Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?

2 answers
Kim
Kim

Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)

Celebration Homes
Celebration H.Celebration Homes

Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/

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Details

About Celebration Homes

Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.

While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.

Points of praise for Celebration Homes

Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.

Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.

Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.

2021 ProductReview Awards logo

Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.

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