Reviewer Photos & Videos
Home Builder is only as good as the after sales service provided.
During construction of house we had requested, 3 ethernet ports (Master Bedroom, Cinema Room and Living Area)
We never used two out of the three ports within the house as it is a small house and wifi was sufficent, however with the pandemic we needed all ethernet points and discovered that 2 out of the 3 ports were non-functional.
I had a word with celebration home who asked me to contact Intelligent Homes (Who i suspect are a part of Celebration Homes or provide smart wiring cabling to all entities within Dale Alcock ABN Group).
Intelli...gent Homes sent a technician who came and fixed the issue by moving ISP's Modem to garage and then reworking some wires. This means, the ports are now functional however the WIFI in the house is non-existent as ISP's Modem is now in garage.
Excellent service from Pryncess and celebration homes
We have been in the process of building a house after moving to perth from tassie. From first meeting pryncess in February when we came over to WA to have a look and start our building journey to just signing PWC now in may and well on our way to building our dream home!Pryncess has truly gone above and beyond assisting us with all aspects of the build from helping choose a suitable lot to Dealing with our ever changing ideas and wants. We took a few months to decide exactly what we wanted and she was always supportive of our new ideas and acc...ommodated them to her best ability. It's evident she truly has a passion for her job as she has treated our build as if it was her own. We are extremely difficult clients and have high expectations and celebration homes has well exceeded those expectations! I'd like to thank celebration homes and specifically pryncess for the exceptional service
I Couldn't fault her knowledge, suggestions and guidance!
In my initial style consultation we were able to effectively communicate and lock in a lot of my preferences. I found the pre start session a breeze. She was extremely professional, patient , informative and helpful which enabled the process to run very smoothly. I felt confident with my selections, styling and preferences . Highly recommended her!
We have been wanting to build our home for what seem like forever and had not been able to get anywhere.
Pryncess met with us and worked out what needed to do and how we could get into our own home. She has been very patient and prompt answering our enquiries and was very thorough explaining it. We are just in the early stages and very excited to continue our journey!
We highly recommend Pryncess and Celebration Homes if looking to build a home.
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Easy as ABC
We are now on the pre construction stage, did our pre start last week and Carrie made it so smooth from start to finish. She is very knowledgeable about the product, gives you the best idea and advice for your colour combination. But not overpowering your own choices, she's just lovely human being .
Couldn’t fault our experience
Our building process was so smooth and enjoyable with Celebration Homes! We had Mike as our site supervisor and he was amazing! Always so helpful through every part of the construction phase. Any questions we had were answered promptly and we can say he definitely went above and beyond! Thanks so much to Mike and the team for making our first building experience a great one!
First time home builders.
After much research, speaking to numerous builders, looking at numerous display homes and feeling slightly daunted about where to start, hearing lots of horror stories, we really didnt know where to begin and who to trust. After a chance meeting with Chris at one of Celebrations Display Homes, we quickly formed a relationship and our building journey begun. We loved his enthusiasm for working together with us to design our future forever home. He has been open and very easy to deal with. He has answered all of our silly questions and continues to do so. He has definitely made this first step an easy one. We highly recommend Chris to anyone who is to start this building journey.
Completed our Pre-start meeting with Jade last week. The meeting went so smoothly and quick. Jade had all our drawings and requests all organised and ready to go. We also took advantage of the Selection Room on numerous visits in the lead up to the meeting, so we knew exactly what we wanted in our new house. We were advised that it would take about 3 hours, as we were all well organised we were finished within 2 hours and on our way. Jade made the whole process so easy, quick and most importantly stress free. Thank you Jade
Celebration started with Celebration Homes
Since slab down we were very excited and the way it is been managed has made us happiest ever. Issues been communicated straight away and have been resolved straight away. Cannot ask more then this to be honest. Perfectly handled and perfectly executed. Corey, Evie, Natalie and Melissa, Thank you so much for your help and support I would say you guys are the reason for us to celebrate our new home.
Went the Extra Mile!
After hearing a lot of horror stories to do with builders, working with Celebrations has been a pleasant surprise. From my Sales Consultant Sean being extremely helpful, getting things over the line and working with me to make sure I was getting exactly what I wanted from the build. Being a FIFO worker made it difficult for me during planning stage but Sean managed to make it work with my schedule - Highly Recommend ! Onto the building process, the customer service has been great with constant updates and any questions I have had been answered ...promptly. A few issues have come up during the build and Celebrations have gone above and beyond to rectify the issues and make sure I was completely happy with the outcome. Nearing hand over the quality of the work has been great so far and I am very satisfied. Definitely recommend Celebrations if you're looking for the building process so be smooth and easy with high quality work.
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Wonderful to deal with!
After a bit of disaster with my first (NOT Cele's) what a breath of fresh air the process has been so far. Jen has so helpful going above and beyond and such an integral part in getting the contracts through to me in a timely manner, calling to check how things were going on my end. Jade made pre start a breeze, answering questions for me and helping with a few suggestions.
So far very satisfied with how everything has been handled and look forward to handover come the end of my build. :)
High Quality Service and Very Helpful
Building my first home with Celebration Homes and came in for the pre-start meeting last week. Carrie was very friendly and helpful with my choices. I already had some colours in mind, but her expertise really brought everything together, so that all of the colours tie in nicely and I was very happy with the selections. The process was also very quick and cannot wait to see what it looks like. Will definitely recommend building with Celebration Homes.
A Breath of Fresh Air
Myself and my partner came in completely blind to the building industry, Michael helped us see everything clearly. He was extremely informative, answering all our (stupid) questions; even if he didn’t know the answer, he would find out and get back to us within hours. We are 110% satisfied with his personal, yet professional manner, and the whole process could not have gone smoother. We could not be more confident with our choice of choosing Michael to be our sales consultant, and to be building with Celebration Homes.
First Time Builders That Can't Wait To Move In!
We have only just decided on the plans and block, and cannot wait to start this build with Celebration Homes. Mike Marshall was thorough, and detailed and went the extra mile to redesign a portion of the property to suit us better. We love the plan and the detailed walk through we had with Mike, as I have zero vision when it comes to imagining the home, off a plan.
recommeded Celebration Homes
First time build my dream home with Celebration Homes everything is good so far. Best experience was the pre start meeting and Carrie she very friendly. She helped us choose paint colors for house and bathroom tiles, range hood colors, step by step through the meeting. help us add and remove some items.
Questions & Answers
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please
If you want to contact our service department at firstname.lastname@example.org they will be able to help you.
Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.
Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.
Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?
Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)
Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/
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About Celebration Homes
Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.
While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.
Points of praise for Celebration Homes
Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.
Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.
Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.
Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.
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