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So much more than a house!
My partner and I had been dreaming of owning our first home for quite sometime, but were always so stressed about unexpected costs and of the whole process in large. Pryncess got rid of any worry we may have had and became a great support for us when deciding of what sort of home we wanted. She was there 24/7, and was always so positive and shared our excitement. As soon as we met we knew we wanted to work with Pryncess, it was never just a sale and it was never boring. We are over the moon and cannot wait for our home completion. Thank you Pryncess, thank you celebrations.
We are just under a week into the journey the process of building has been amazing so far, feeling supported and well informed about the wide range of choices available to us. We are very pleased with the wide range of standard inclusions available and look forward to the road ahead.
Great communication - Excellent customer service
Extremely happy with the build progress so far, almost at lock up stage. Every stage of the build was communicated clearly and have had consistent updates with progress throughout the entire process. Client liaison (Louise) is always quick to respond and has followed up every single question so far!! Very impressed. House is looking great and is expected to finish on schedule, supervisor (Phil), has done a great job juggling all the trades given the bad weather. Very happy with Celebration Homes.
Amazing team for my first build!
I am halfway through the construction of my first home and I'm still as pleased as I was when I had just started. Communication is so important to me (especially since I'm always working) so I am so grateful to Evie and Natalie for always keeping me up to date on everything. Any question I ask isn't too big or small and they always respond promptly, despite me knowing how busy they must be during this time of the year. I'm also grateful to my site manager Damien for overseeing my build with no problems! There were some very minor touch-ups that...my private inspector noted for a part of my build and when I send the report through Evie and Natalie to forward to Damien, it is promptly fixed and dealt with! Even my private inspector informed me of the high-quality workmanship and promptness of the first stages of my build, which I am so grateful for since it is a hectic time to build. A big thank you to all the tradies who helped with my build as well, it is a busy time and your hard work is not unnoticed! Thank you for helping me build my first home with care :-)
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Quality company and wouldn't hesitate to use again.
We have just revieved our keys to our new house and we couldn't be happier or more relieved we chose celebrations at the start of this process to be our builder! Very professional and thorough from the start. Everything handled and explained down to the finest detail for us which was appreciated as this was our very first build. Would like special mention to Natalie, evie and our site supervisor Jed. Natalie and Evie we're always at the end of the phone or replying quickly by email to any questions,queries or generally stupid questions I had (b...elieve me I had a few!) We had our slab poured in Jan of 2021 and I phoned and spoke to jed and told him we had just had to move house and signed 6 month lease and really didn't want to sign anything after that he assured us he would do everything he could for us to make sure we we're in our own house after the lease was up (a massive task in this current climate with a shortage of all trades) Jed kept us informed all throughout the build at each stage updating us on what had taken place and what was lined up to get done next. It was coming down to crunch time and I know Jed was doing everything in his power to get our house finished and he did it with a WEEK to spare! He gave us our new home presentation and everything was perfect with the house he explained all features of our new home and tested everything in front of us, couple days later the bank had finished there evaluation and final payment so Jed phoned us to say we can have our keys the very next day!!! A build to this standard in this climate of no trades and a shortage of materials and still to produce a home from slab to key hand over 1 week shy of the 6 month deadline is unbelievable and a credit to celebrations and the team that I had. We will 100% be building with celebration homes again and we will be requesting that Jed is our site supervisor again as we know the lengths he goes to to get the job done and doesn't compromise on quality to achieve it. Thansk very much for giving us our first family home from Stuart,Lisa and Harper
We are very satiesfied with how the Celebration building our first home from the pre start to plate high and now can't wait for the next level, getting more exciting! also we would like to take the opportunity to thanks the Celebration team and to Kim Habiger for her great service and very helpful as well as to provide updates of building on time.
Cannot fault this company
We are nearing lockup stage and couldn't be happier with everything so far, the quality of work we've seen so far seems to be spot on, constant emails keeping us updated on what's happening and very quick replies when we have had questions from Evie and others we've had emails from. And very happy with Phil as our builder. Already recommended celebrations to a friend of ours who are looking at the moment.
Definitely Celebrating !
Very happy with the build process at Celebration Homes, no nasty surprises or delays and consistent updates from their team members. Each stage of construction has gone smoothly with minimal items brought up with the site supervisor. Great communication from the team including the site supervisor Kyle.
Cant wait to see the finished product in a few weeks time.
Considering the building industry is too busy, celebration homes has guaranteed us that they have got enough tradies and materials to complete the construction in a set time frame. When we approached some other builders they told us that they can’t take anymore applications since they reached the cap. We signed the preliminary contract in august 2020 and now got only our slab poured and not sure about when they could start brickwork. They presented their building process as hassle free and promised that they could stick on to the time frame, h...owever that didn’t happened at all. We had delays in each stage like getting the loan sanctioned(ABN’s resolve finance), slab pouring etc. Moreover, when we had delays in each and every stage they told us that they gonna prioritise us since we have faced such big delays but nothing worked out. We are facing unnecessary financial losses from things that are not our fault. We were about to cancel their contract at several stages and they asked us to wait and given the guarantee that they could still make it faster for us but didn’t get any result. Now they are telling that they have lack of tradies and supplies which is out of their control and that is the reason for the delay. If they would have honestly said this in the beginning, we would have definitely cancelled the contract and moved with someone else who could tell us a realistic timeframe so that we could plan and prepare accordingly. I wasn’t even carrying when we signed the contract and now my baby is 2+ months old(LOL). There are some people to deal good with at celebrations, however if your management can’t keep that promises please don’t tell it your fellow customers who expect a lot when you give them assurance. Didn’t recommend celebrations at all at this stage.
Although being very early on in our building journey, our experience with Celebration Homes has been great so far. From meeting our consultant Steve Johnstone at the display home, he has been incredibly patient and transparent with talking us through the build process, what Celebrations could offer and answering all the questions we had about building! Really excited for the next stage of the construction!
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Most Genuine Sales Guy “Top Man”
This is our first time looking into buying a home. Not knowing where to start. I can honestly say Steve Johnstone has been the most helpful, caring informative sales person I have met. Steve took time to listen to what we wanted, was able to show me options that can fit our needs, without been pushy. Steve is such a genuine friendly guy, in my husbands words a “Top Man” would highly recommend him. Thank you so much Steve and Celebration Homes, we are looking forward to the journey ahead.
Brett Spagnolo - Most genuine salesperson of all time.
As soon as I signed up Brett Spagnolo and Celebration homes have been so good to deal with . One of the scariest events of my life was made to be one of those most exciting , I was so worried if I was getting the wrong end of the deal and there would be hidden costs but it was the total opposite.
Brett have some awesome tips and advice through the whole process and was never at any point tired of answering my 1000 questions often asked 3-4 times
Such a friendly and professional atmosphere from Brett and Celebration
I was really the most con...cerned with how everything would be visually but it was so transparent and well presented and looked after. I could not recommend a better employee and business I have come across in all industries. Thank you so much Brett and Celebration for making my dream home come to life .
A company worthy of your trust.
We are now awaiting for slab down and so far the entire team has been excellent. Since we first met our consultant, we knew we chose a reliable and trustworthy company. He has made us feel well looked after as we move along our building journey. Truly grateful for him. Minor hiccups were managed quite well and communications have been quite impressive so far.
Wonderful experience to date just wish we won’t encounter much more delays due to current influx of home builds. We certainly can’t wait for the actual construction to commence!
Excellent Update and Great Support
We are currently building with Celebrations and so far their service has been amazing. This is our first time building so naturally we are nervous and have no idea what we are doing but Sarah and her team have been amazing. We are constantly getting updates and so far have no complaints what so ever. Highly recommend Celebration Homes, going to their new office in Leederville is next level and been the best experience.
House received in condition to my expectations at an acceptable price
Odd title; yes. My journey was not butter smooth. The most important factor in this review is "Did I receive a home built to my expected standards at the agreed price?". Yes.
The workmanship and finish of the home was great. The few items I had concerns with were rectified. The site manager was always available upon calling/texting, and I never felt they were avoiding me.
The Builer's Liaison provided accurate information to the best of their ability (they cannot tell me things they do not yet know) and were always pleasant - possibly unlike ...me. Considering the current construction climate my home was built in an acceptable time frame. The build was scheduled to beat their time frames for each construction phase; sadly, there was greater delays after lock-up. This was frustrating, but again the Liaison or site manager was always upfront and attempted to provide the most realistic estimations. Pre-Start Issues: The display home sold itself. The salesman did not (no longer works for the company). He misled and omitted a lot. Due to the emerging build demand I was not in a position to change course without substantial delays. A few of the issues I encountered with the sales person:
Questions & Answers
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please
If you want to contact our service department at email@example.com they will be able to help you.
Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.
Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.
Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?
Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)
Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/
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About Celebration Homes
Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.
While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.
Points of praise for Celebration Homes
Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.
Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.
Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.
Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.
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