Reviewer Photos & Videos
Choosing to build Celebration Homes.
I initially was supposed to be touring in the United States in 2020 however as sad as i was with the covid impact globally im glad i didn't in the end around this time a friend of mine reffered me to Celebration Homes, this was i think 14 months ago and now i have reached lockup stage. I am one of 5 siblings i am the youngest at 34 to build a brand new home. My family are very excited for me both here in Perth Sydney Brisbane and my homeland of New Zealand. Ive had positive experiences all around with our different admin teams at Celebration h...omes to seeing the build progress slowly from a build site into a home its been exciting and awesome to watch. Before the lock up stage other homeowners on the estate took the opportunity to walk thru and inspect the build and the feedback i got was they were envious of the raw materials used as their builder had not used the same materials used to strengthen the building. Celebration Homes will spend extra to get the engineering right on the first go somthing other building companies may skip. I am happy with the build process. I get fortnightly updates other than me visiting in my own time. With the budget their was some inflation but nothing i couldn't overcome My site engineer does a important job and ensuring the quality is kept to a high standard and every stage is passing inspection any questions or concerns i have between admin and engineering they are always in my corner and i truely appreciate the work you all do for me. So thankyou very much to everyone at Celebration homes and a mention to Resolve Finance and KeyStart thankyou all so much for making my dream a reality.
Don’t give dates if you won’t stick to them
We were so happy with the pre-construction part of our journey but construction has been horrible. 30 weeks of construction and still awaiting roof cover. We have had to move back with my Mum as our lease ended and we didn’t have a completion date to be able to try to find another rental (with a 3 month old baby and 4 pets). Our baby was meant to be born after completion of the house! As recently as March we were told we were on track for completion mid-year. It is now august and we arent even close to lock-up.
I know it is not “lack of trade...s” like they say, because other houses in our estate are overtaking us. It is clearly the fact that celebration homes has taken on more clients than they can keep up with. We have been given 5 dates for roof cover, all of which have passed by. Out of 30 weeks of construction we have seen less than 10 weeks of visible progress. Why give dates when you can’t stick to them? I have tried to be so patient and understanding but it is getting to a point where I can’t enjoy our build process at all. Every 40 minute drive to our block ends with disappointment. I understand there are delays in the industry and delays with rain but it comes to a point when watching builds on your street overtake you that it is no longer due to weather or lack of trades.
Our forever home
Our experience with Celebration homes has been a good experience since day dot. All of our agents have been so easy to deal with, always professional.Our building Consultants, Our Prestart Agent we’re absolutely fantastic. However the changing of agents we found hard to keep up with. Also being told continually that Celebrations building are on track to building in the same timeframes, and we were told 20 weeks from slab. Don’t think so . Communication is key, and I just feel more is needed rather than when the next phase begins. Maybe I ...would suggest being more pushy with the contractors? We had 1 electrical item that was missed, and an actual wall in the wrong spot? Not ideal? We are now mid construction. Can’t wait for the next phase as our roof cover has just finished yaaay.
Extremely happy first time builder
My building experience with Celebration Homes has been fantastic from the beginning, i was highly recommended Celebration Homes by a good friend. I first made contact with my sales consultant Mark about 1 year prior to signing my contract, we discussed my plans and timeframes and also looked at some show homes, Mark was always contactable and very responsive. The process from when i signed my contract till now ( lock up ) has been awesome, Hearing stories about delays in the industry due to Covid had me thinking it was going to be a long proces...s but there where no delays with Celebration Homes. Louise my Client liaison officer has also been great, Keeps in touch regularly with updates and solves any issues i have pretty much instantly. I have no regrets choosing Celebration Homes as my first builder, Looking forward to moving in to my new home.
I’ve really appreciated the customer service that Celebration provides.
I’ve always been kept informed and updated as to what’s going on. Customer service to me is very important and I’ve found a great customer focus at all levels.
I had some valuation issues initially with my bank, and Celebration staff persevered with me and worked out solutions. I’m very impressed.
Extremely happy first time builder!!!!
My building experience with Celebration Homes has been amazing. I'm currently mid-construction and the customer service has been exceptional. At the beginning of my journey my sales consultant (Chris) went above and beyond to assist me with finding land. Throughout the build my client liaison (Louise) has been responding to my many enquires incredibly fast, no matter how frivolous they may seem. Louise, in combination with my site manager (Mitch), have been very good at keeping me informed of everything that has been happening throughout the bu...ild, especially in these unprecedented times. I hired an independent building inspector throughout the process and they have only found very minor issues which were fixed in a timely manner. Being a first time builder they have made the entire experience incredibly easy and I know without a doubt if I decide to build again I would choose Celebration Homes again. I have nothing to complain about and I am looking forward to moving into my new home very soon.
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Great communication - Excellent customer service
Extremely happy with the build progress so far, almost at lock up stage. Every stage of the build was communicated clearly and have had consistent updates with progress throughout the entire process. Client liaison (Louise) is always quick to respond and has followed up every single question so far!! Very impressed. House is looking great and is expected to finish on schedule, supervisor (Phil), has done a great job juggling all the trades given the bad weather. Very happy with Celebration Homes.
Amazing team for my first build!
I am halfway through the construction of my first home and I'm still as pleased as I was when I had just started. Communication is so important to me (especially since I'm always working) so I am so grateful to Evie and Natalie for always keeping me up to date on everything. Any question I ask isn't too big or small and they always respond promptly, despite me knowing how busy they must be during this time of the year. I'm also grateful to my site manager Damien for overseeing my build with no problems! There were some very minor touch-ups that...my private inspector noted for a part of my build and when I send the report through Evie and Natalie to forward to Damien, it is promptly fixed and dealt with! Even my private inspector informed me of the high-quality workmanship and promptness of the first stages of my build, which I am so grateful for since it is a hectic time to build. A big thank you to all the tradies who helped with my build as well, it is a busy time and your hard work is not unnoticed! Thank you for helping me build my first home with care :-)
Jessica Rodgers keep us up to date with every part of our process. Even though we are only at slab level and there have been delays getting to the bricklaying stage, I would still recommend Celebration Homes as they were the only builders willing to assist us with a custom design to fit on our unique lot.
We are very satiesfied with how the Celebration building our first home from the pre start to plate high and now can't wait for the next level, getting more exciting! also we would like to take the opportunity to thanks the Celebration team and to Kim Habiger for her great service and very helpful as well as to provide updates of building on time.
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Cannot fault this company
We are nearing lockup stage and couldn't be happier with everything so far, the quality of work we've seen so far seems to be spot on, constant emails keeping us updated on what's happening and very quick replies when we have had questions from Evie and others we've had emails from. And very happy with Phil as our builder. Already recommended celebrations to a friend of ours who are looking at the moment.
Definitely Celebrating !
Very happy with the build process at Celebration Homes, no nasty surprises or delays and consistent updates from their team members. Each stage of construction has gone smoothly with minimal items brought up with the site supervisor. Great communication from the team including the site supervisor Kyle.
Cant wait to see the finished product in a few weeks time.
Considering the building industry is too busy, celebration homes has guaranteed us that they have got enough tradies and materials to complete the construction in a set time frame. When we approached some other builders they told us that they can’t take anymore applications since they reached the cap. We signed the preliminary contract in august 2020 and now got only our slab poured and not sure about when they could start brickwork. They presented their building process as hassle free and promised that they could stick on to the time frame, h...owever that didn’t happened at all. We had delays in each stage like getting the loan sanctioned(ABN’s resolve finance), slab pouring etc. Moreover, when we had delays in each and every stage they told us that they gonna prioritise us since we have faced such big delays but nothing worked out. We are facing unnecessary financial losses from things that are not our fault. We were about to cancel their contract at several stages and they asked us to wait and given the guarantee that they could still make it faster for us but didn’t get any result. Now they are telling that they have lack of tradies and supplies which is out of their control and that is the reason for the delay. If they would have honestly said this in the beginning, we would have definitely cancelled the contract and moved with someone else who could tell us a realistic timeframe so that we could plan and prepare accordingly. I wasn’t even carrying when we signed the contract and now my baby is 2+ months old(LOL). There are some people to deal good with at celebrations, however if your management can’t keep that promises please don’t tell it your fellow customers who expect a lot when you give them assurance. Didn’t recommend celebrations at all at this stage.
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Brett Spagnolo - Most genuine salesperson of all time.
As soon as I signed up Brett Spagnolo and Celebration homes have been so good to deal with . One of the scariest events of my life was made to be one of those most exciting , I was so worried if I was getting the wrong end of the deal and there would be hidden costs but it was the total opposite.
Brett have some awesome tips and advice through the whole process and was never at any point tired of answering my 1000 questions often asked 3-4 times
Such a friendly and professional atmosphere from Brett and Celebration
I was really the most con...cerned with how everything would be visually but it was so transparent and well presented and looked after. I could not recommend a better employee and business I have come across in all industries. Thank you so much Brett and Celebration for making my dream home come to life .
Excellent first home builder experience!
We had a great experience with Scott and highly recommended him as a new homes consultant. Right from the beginning we walked into Scott’s display home unsure of what we wanted but Scott helped guide us to a floor plan that worked for us. As first time home builders we were anxious about the whole experience and what to expect with the process, Scott was honest and forthcoming with information to ease us into the process. He helped us create a floor plan that was unique to our requirements and worked with a not so regular lot size too. He alway...s notified us with changes and sorted out issues promptly when we had concerns. With Scott's knowledge and experience we were able to stay within our price range and have everything we wanted. We really appreciate the late nights and hard work that he put into our build. We can't wait to invite him to our house once the build is done!
Questions & Answers
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please
If you want to contact our service department at firstname.lastname@example.org they will be able to help you.
Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.
Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.
Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?
Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)
Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/
Get an answer from our members and Celebration Homes representatives
About Celebration Homes
Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.
While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.
Points of praise for Celebration Homes
Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.
Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.
Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.
Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.
Other Home Builders
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