Reviewer Photos & Videos
House received in condition to my expectations at an acceptable price
Odd title; yes. My journey was not butter smooth. The most important factor in this review is "Did I receive a home built to my expected standards at the agreed price?". Yes.
The workmanship and finish of the home was great. The few items I had concerns with were rectified. The site manager was always available upon calling/texting, and I never felt they were avoiding me.
The Builer's Liaison provided accurate information to the best of their ability (they cannot tell me things they do not yet know) and were always pleasant - possibly unlike ...me. Considering the current construction climate my home was built in an acceptable time frame. The build was scheduled to beat their time frames for each construction phase; sadly, there was greater delays after lock-up. This was frustrating, but again the Liaison or site manager was always upfront and attempted to provide the most realistic estimations. Pre-Start Issues: The display home sold itself. The salesman did not (no longer works for the company). He misled and omitted a lot. Due to the emerging build demand I was not in a position to change course without substantial delays. A few of the issues I encountered with the sales person:
Great Building Experience!!
Since I started building with Celebration homes my experience with them has been flawless. New homes consultant Jen has been such a delight to work with. She went above and beyond to ensure my house was exactly what I imagined and walked with me through the whole process. She was professional, knowledgeable and a great communicator. Thanks to Michael (site manager), prestart (Rachel), Evie (client liaison) and everyone else that worked on my house. Great communication, professional and always available to ask questions. Will definitely recommend celebration homes to anyone looking to build. They promised and delivered on time to a high standard. Glad I chose celebration homes to build my house.
Our new home consultant Jen Keenan. I met her at display home, right from first meeting she helped lot till end. She is very experienced and working as a what we expect.... Our lovely home has been completed by celebration homes. They done wonderful job from start to finish.
Special thanks to Jen, Evie, Natalie sawford, Kyle nowonthy and all team.
Keeping us informed about the build every step of the way either through there internet service or personal contact and there quality of workmanship very good .
The reviewer stated that an incentive was offered for this review
Fantasy services from Mark Camaratta and Celebration Homes
This is our second time dealing with New Homes Consultant Mark Camaratta. We are very happy with his professionalism and services when we first built with him. Hence, we contacted him without hesitation when we decided to build another house. His knowledge in design and changes to the plan that would suit our life style have been very helpful. He is very professional and acts fast. The whole building journey with Celebration Homes was smooth and flawless. We highly recommend celebration homes and Mark Camaratta.
Get quotes from Home Builders servicing your area
Receive up to 3 quotes with ProductReview.com.au
Great Experience from start to finish
From start to finish it was amazing, our sales consultant Mark was so easy to deal with and very patient. during the pre start process the girls were fantastic to deal with, during construction we had no issues and now having completed the maintenance warranty period we can definitely see the difference in quality from our friends that built with other builders. The after care service is on going and they are always happy to help. Would 100% recommend them !!
Can't the Celebration team enough!
We built a Ruby house design with Celebration Homes through Scott Lewis and picked up the keys a few weeks ago. We have been impressed with everything especially the build quality and everything was done on time and no cost blow outs.
Scott our sales rep has been with us the entire way through. We was great at the initial sign up stage but we sort of expected that typical sales rep, he would disappear but no, he still answers all our calls and questions and was even there at the final new home presentation meeting. Being our first home we we...re scared we would fall into some traps but Scott has made sure that everything he promised was actually given to us and has explained heaps of technical stuff to us along the way so we understand what's actually happening. A few times we went to site and noticed something we had a question about and when we called either Scott or Ryan our site supervisor they would already know about the issue and already be working on a solution for us. We were expecting good service being part of Dale Alcock but this was way above and beyond. It made us feel like Celebrations actually care and gave us security that they didn't just make a bunch of promises and then later say oh no sorry can't do that. Seriously Scott and Ryan, those two are onto it and we're lucky we went through them especially as some of our other friends who went with other builders are having the complete opposite experience. A huge thanks to Ryan our site supervisor, he was amazing and made sure all the little imperfections were sorted out and we are really happy with the finished product. We still keep noticing little details in our home that we didn't even know we were getting so overall we are very happy and would do it again.
Sean the superstar!!!
After visiting many display homes, we walked into celebration homes and met Sean O'Niell. He was very easy going, efficient and helpful with providing professional suggestions. He had a good understanding of our requirements and budget. We were frequently updated on the progress of the build throughout the process. I found the team to be very efficient, prompt and they kept to their deadlines. Jenna at pre start was fantastic, she was very knowledgeable and had lots of patience with us. We really appreciate the level of service and communicatio...n throughout the journey and would like to thank celebration for their high quality of workmanship and finishing touches. Once again a very big thank you to Sean and the team at celebration homes. I highly recommend Sean he is awesome!!
Our builder was communicative and responded in a timely manner. No request was ever too much
Really Impressed with workmanship and quality of build.During handover the builders eye for detail and ensuring that we were well aware of support post build was excellent. Cannot say enough good things about our builder
Home Builder is only as good as the after sales service provided.
During construction of house we had requested, 3 ethernet ports (Master Bedroom, Cinema Room and Living Area)
We never used two out of the three ports within the house as it is a small house and wifi was sufficent, however with the pandemic we needed all ethernet points and discovered that 2 out of the 3 ports were non-functional.
I had a word with celebration home who asked me to contact Intelligent Homes (Who i suspect are a part of Celebration Homes or provide smart wiring cabling to all entities within Dale Alcock ABN Group).
Intelli...gent Homes sent a technician who came and fixed the issue by moving ISP's Modem to garage and then reworking some wires. This means, the ports are now functional however the WIFI in the house is non-existent as ISP's Modem is now in garage.
Couldn’t fault our experience
Our building process was so smooth and enjoyable with Celebration Homes! We had Mike as our site supervisor and he was amazing! Always so helpful through every part of the construction phase. Any questions we had were answered promptly and we can say he definitely went above and beyond! Thanks so much to Mike and the team for making our first building experience a great one!
Get quotes from Home Builders servicing your area
Receive up to 3 quotes with ProductReview.com.au
Celebration started with Celebration Homes
Since slab down we were very excited and the way it is been managed has made us happiest ever. Issues been communicated straight away and have been resolved straight away. Cannot ask more then this to be honest. Perfectly handled and perfectly executed. Corey, Evie, Natalie and Melissa, Thank you so much for your help and support I would say you guys are the reason for us to celebrate our new home.
A wonderful job well done ! Bravo...
Celebration home deserves our congratulations for a fantastic job. Everybody has been very helpful right from the start of the construction. A special mention to Ryan our site supervisor who always responded to our requests on time. He delivered what he promised. He is also a very meticulous worker who ensured that most if not all defects have been taken care of before he gave us the keys. He managed somehow to deliver the house right on time for us to move in. When we walked in the house we were pleasantly surprised to see a clean and spotles...s house. We are extremely happy to have chosen Celebration Homes as our builder. You guys are very efficient and helpful all the way. For us it has been a smooth sailing right from the day the slab was laid till the handing over of the keys. I have no hesitation to recommend Celebration homes to all my friends and relatives.
Happy to build with them again
Excellent customer service, always friendly and professional. Very happy with the experienced and knowledgeable trades. Happy to build next house with them. They know what they're doing and I'd be happy to approach them if I were to build again. Also the follow up communication is also prompt and professional.
Love our new home
Our first home is the best and what we wanted, it went up very quickly only 8/9 months with no delays with COVID. We love how it’s open plan living and a big kitchen. The costs has always being the same, never went over our budget. Love our new home.
Everything was so much easier than I ever thought it would be!
When I decided to build a house, it was a daunting prospect, but looking back now that the process is complete, it has felt like a breeze thanks to the Celebration Homes Team.
The sales consultant I had was very helpful, easy to talk to and gave me great advice. I felt like he had my best interest in mind, which I wasn't completely expecting.
The Pre-start process was very easy, the consultant made sure I was choosing the correct colours and items. Having no experience in styling a home, it was priceless to have that assistance.
The admin ...team were very helpful during the entire process, constantly keeping me updated and making sure I had all the information required. Whenever I had a question they were very prompt and always sounded happy to assist me. My Site Manager was excellent, no issue or defect was too minor for him to rectify. The construction process was smooth with almost no issues and if there was any he notified me immediately with a solution.
Questions & Answers
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please
If you want to contact our service department at email@example.com they will be able to help you.
Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.
Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.
Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?
Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)
Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/
Get an answer from our members and Celebration Homes representatives
About Celebration Homes
Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.
While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.
Points of praise for Celebration Homes
Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.
Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.
Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.
Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.
Other Home Builders
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.