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Celebration Homes
4.8 from 1,111 reviews · View Statistics
Listing monitored by Celebration Homes

Reviews

  • Build Stage
  • Customer Service
    5.0 (578)
  • Site Admin
    4.9 (206)
  • Timeliness
    4.8 (296)
  • Structural Integrity
    5.0 (72)
  • Plumbing & Waterproofing
    5.0 (45)
  • Electrical & Lighting
    4.9 (43)
  • Flooring
    5.0 (40)
  • Transparency
    4.9 (418)
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  • Verified

Exceptional customer service

published

We have had the most exceptional customer service from Pryncess at Celebrations from the very first time we met. Pryncess was friendly, informative and nothing was too much trouble. The tape measure was out more times than we can remember and the plans where changed many times so we could have our amazing theatre. Being able to meet late at night because of our work schedule's really helped the whole process.
We would highly recommend Pryncess, the meetings are enjoyable as if catching up with a friend for coffee.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
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Akila
AkilaPerth, WA
  • Verified

Reliable & prompt service!

published
Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

So exciting!! Our journey towards our own home begins ❤

published

Beyond excited to have started our journey towards building our new home. Pryncess and the team at Celebration Homes have been fantastic in helping to deliver our dream home at an affordable price without us having to compromise on quality, and without the past sales person approach.
Although we are only at pre-construction, we are looking forward to the next stage of this journey that we are taking with the help of Celebration Homes

Customer Service
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
Amazing Team
Amazing TeamSydney, NSW
  • Verified

Amazing Team

published

Scott Lewis of Celebrations homes has been very supportive and provides Excellent Customer Service. I enjoying every moment of our meetings with lots of laughter. He is very easy approachable and supported us with lots of guidance. He answered our questions promptly and provided us with detailed information. He is very professional and he absolutely gain our trusts.  We will highly recommend him to our family and friends.

Scott and his assistant Charlotte Duxbury always keep us posted on the progress of our new home.

Well done guys. Please continue to keep it up

Customer Service
5/5
Timeliness
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Construction End DateDecember 2022
Celebration Homes
Ava D.Celebration Homes
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  • Verified

Absolutely Amazing!

published
Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Construction End DateDecember 2021
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

A seamless process

published

Jen Our sales consultant has been a delight to work with so thorough and attentive to ensure we included everything for our dream home within our price range. We are very happy with our decision in such an uncertain time in the building market and know we are in safe hands with celebrations.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
Beryle Morgan
Beryle MorganPerth, WA
  • 8 reviews
  • 2 likes
  • Verified

Excellent

published

Very happy with Courtney
Very happy with my journey so far - slab now down. Courtney Haslam has kept me up to date via email, always helpful and reassuring to know she is there to help with any questions.
And thanks to Kevin for taking the photo of the slab going down and ensuring the job is done perfectly !
These little gestures mean so much - thank you

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Construction End DateDecember 2022
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!

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Michael
MichaelPerth, WA
  • Verified

Jason’s helpfulness and patience was unreal!

published

Jason from celebration homes has made the whole pre-start process easy to navigate and understand as well as always being available when we have had questions or queries. He was also willing to help in other aspects where he didn’t necessarily have to offer his help. Awesome customers service from him.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
S Stratman
S StratmanPerth, WA
  • Verified

Amazing Experience

published

While shopping around for a builder I met Gavin Gonsalves from Celebration Homes at a display.
Very friendly and informed. I then met with Gavin a few more times, making adjustments to a plan to make it perfect for me. He went above and beyond to help me get my dream plan.
Even now, that I'm progressing to the style stage and with Christmas coming up Gavin checked in with me and let me know that if I need to contact about anything over the break (his holiday) he would be available to answer questions.
So far my experience with Celebration Homes has been 10/10.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
Home Builders

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  • Verified

Excellent teamwork at Celebration Homes

published

We are at Pre-Construction stage,
All pre-work and pre-design is running really well,
pre-financing well done by Maddison,
designs pre-requests are considered and promptly included,
our electrical design looks very good thanks to Aaron.
All team effort is very appreciated and mostly thanks to Gavin
who is leading us through all new house building journey.
We are very happy with high standard service at Celebration Homes
Regards Silvester and Timm

Customer Service
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
Kathryn H.
Kathryn H.Perth, WA
  • Verified

The perfect start to our building journey

published

As a family we have just recently started our building journey. From the moment we saw the amazing quality of the show home we knew it would be perfect for us.
Then we met Gavin, the most wonderful, helpful sales representative, we could have wished for! Someone you knew you could trust and who moves mountains to do the best for us!
We are so excited to see our completed Celebration home!

Customer Service
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
Daniel P
Daniel PPerth, WA
  • Verified

A - grade from start to finish!

published

Absolutely loved my building experience with Celebration Homes. Has been a breeze from start to finish. Building in the busiest market of all time certainly would have had its challenges - however the team at Celebration homes still managed to kick goals with little to no issues through this period. Special mentions to Mike M, Kim H and Gavin B for all their efforts. I would recommend building with Celebration Homes to all of my family and friends.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
Home Builders

Find out how Celebration Homes compares to other Home Builders

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Wendy
WendyPerth, WA
  • 3 reviews
  • 2 likes
  • Verified

Great experience with josh

published

Josh from the get go has been so helpful and patience with us. He has come up with the best design to fit our unusual requirnments and has gone out of his way to help solve any issues that have arisen. It has be a lovely experience so far and we look forward to building our dream home.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
Shane
ShanePerth, WA
  • Verified

Piece of mind.

published

Getting a house built can be a lengthy process, especially if it is your first build and there’s many unknowns. I’ve found information always forthcoming from Celebrations. And even when there has been unavoidable delays I was always kept in the picture with honest explanations, not empty promises or excuses. I’ve always found the staff at Celebrations to be approachable and willing to spend the time to explain things to me.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
Chantale L
Chantale LPerth, WA
  • Verified

Thankyou Yasemin W :)

published
Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Celebration Homes
Ava D.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 10

Questions & Answers

Valerie M.
Valerie M.asked

How long is it currently taking to complete a Celebration home in Perth? And should I assume it will take longer in the Southwest?

2 answers
Celebration Homes
Celebration H.Celebration Homes

Hi Valerie, thanks for your question, we would recommend getting in touch with our South West team to ensure you get the most accurate answer possible. Their product review site is www.productreview.com.au/listings/dale-alcock-homes-south-west

Hope this helps!

- the Celebration Homes team

Riaan U.
Riaan U.

I signed a PWC more than 2 months ago for my titled block and still don’t even have approved plans drawn up. I’m seriously considering just canceling and take the deposit loss.

Bridget and Matt
Bridget and Mattasked

Now that the COVID first home buyer incentive rush is starting to calm down, what is the average construction time, from the commencement of earthworks/footings/slab down etc for a single story home in South West WA? Thanks!

1 answer
Celebration Homes
Celebration H.Celebration Homes

Hi Lisa, thanks for your question, we would recommend getting in touch with our South West team to ensure you get the most accurate answer possible. Their product review site is www.productreview.com.au/listings/dale-alcock-homes-south-west

Hope this helps!

- the Celebration Homes team

Bridget and Matt
Bridget and Mattasked

Now that the COVID first home buyer incentive rush is starting to calm down, what is the average construction time, from the commencement of earthworks/footings/slab down etc in South West WA? Thanks!

2 answers
Alin L
Alin L

Hi, I don’t know if less busy, I just heard from my neighbour in Ellenbrook that their house was expecting in Feb2022, but was told to delay till Dec2022

Celebration Homes
Celebration H.Celebration Homes

Hi Lisa, thanks for your question, we would recommend getting in touch with our South West team to ensure you get the most accurate answer possible. Their product review site is www.productreview.com.au/listings/dale-alcock-homes-south-west

Hope this helps!

- the Celebration Homes team

See all Celebration Homes questions

Get an answer from our members and Celebration Homes representatives

Details

About Celebration Homes

Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.

While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.

Points of praise for Celebration Homes

Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.

Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.

Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.

2021 ProductReview Awards logo

Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.

CategoryHome Builders
Building Code BC5409
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