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Celebration Homes
4.8 from 932 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    2.0 (1)
  • Site Admin
    3.0 (1)
  • Timeliness
    4.0 (1)
  • Structural Integrity
    2.0 (1)
  • Plumbing & Waterproofing
    2.0 (1)
  • Electrical & Lighting
    2.0 (1)
  • Flooring
    1.0 (1)
  • Transparency
    2.0 (1)
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Hendrik Stander

Hendrik StanderPerth, WA

  • 2 reviews
  • 2 likes
  • Verified customer

Proceed if you only want a 12 month warranty.

published
Customer Service
Site Admin
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2 comments
Celebration Homes
Celebration H.Celebration Homes
Hendrik Stander
Hendrik Stander

Hi Had a message from Danny to call back. Can you ask Danny to call me as I don’t have any details to call him back.
Thank you.

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Dave D

Dave DPerth, WA

  • 5 reviews
  • 6 likes
  • Verified customer

Fine till stuff needs fixing.

published

The build process, pre-start and salesman were great.
Was "required" to build a retaining wall that wasn't required and was later buried.
But as soon as handover was completed and things needed fixing, I was told "We agree its not as per plan, but we are not going to fix it."
After taking them to the Building commission and 9 Months later, the changes were finally completed.

Construction End DateApr 2017
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  • Verified customer

Strong start but dismal finish - beware!

published
Construction End DateApr 2015
1 comment
Celebration Homes
Celebration H.Celebration Homes
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Marisha Robertson

Marisha RobertsonPerth, Western Australia

  • Verified customer

Ruined Building Our First Home

published
2 comments
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Celebration H.Celebration Homes
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Drew

DrewPerth, Western Australia

Did Not Enjoy Our Build.

published
1 comment
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One Time Builder

One Time BuilderPerth, WA

  • 6 reviews
  • 6 likes

Tiles Cracking

published

More than 4 years on we have tiles cracking in both bathrooms. In both showers there is a crack running down in a line through the tiles and yet the walls seem sound. We have been given two possible reasons... poor tiles or cheap glue. Our main bathroom doesn't even get used and yet there is cracking. The tiles are basic white Crosby tiles and we had WBN tradies - you would expect better on both. So at our own cost, we are now having to pull off the tiles and retile. The only good outcome of all this mess is that we actually get to have the tiles that Celebrations wouldn't allow us to have.

2 comments
Celebration Homes
Celebration H.Celebration Homes
One Time Builder
One Time Builder

Hi, tried your service dept number Friday afternoon and only got voice mail. Left a message to call us back but as of tonight, no one has called.

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l clark

l clarksinagra

poor customer service

published

the timeframe for the buuld has been good but the service has been really poor. no contact or meeting with site supervisor and we're at lock up with cupboards been installed already. not allowed to speak to the supervisor and even after calling the office to report a problem with cracks on the slab we were told it would be ok. not very reassuring.

1 comment
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Celebration H.Celebration Homes
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D Lynn

D LynnPerth

  • 2 reviews
  • 6 likes

Buyer beware

published
5 comments
Celebration Homes
Celebration H.Celebration Homes
D Lynn
D Lynn
Celebration Homes
Celebration H.Celebration Homes

Hi D Lynn, We believe you have been in contact with our Area Construction Manager and your Construction Coordinator today to book a date for your key handover.

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Not satisfied with customer service

published
2 comments
Celebration Homes
Celebration H.Celebration Homes
Casey
Casey

No thanks, your sales manager is who I was dealing with so he is fully aware. It's all in the past now so I am looking forward to (hopefully) a smooth build expierence.

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Wong

WongPerth

Not very satisfied new home buyer

published
4 comments
Celebration Homes
Celebration H.Celebration Homes
Wong
Wong
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MCB331

MCB331CANNINGTON

Only in the beginning

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Bad

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Bad

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Questions & Answers

Taryn

Tarynasked

Hi there,
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please

1 answer
Celebration Homes
Celebration H.Celebration Homes

Hi Taryn,

If you want to contact our service department at service@celebrationhomes.com.au they will be able to help you.

Thanks,
Celebration Homes

Michelle

Michelleasked

Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.

1 answer
Celebration Homes
Celebration H.Celebration Homes

Hi Michelle,

Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.

Thanks

donna.may.378

donna.may.378asked

Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?

2 answers
Kim
Kim

Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)

Celebration Homes
Celebration H.Celebration Homes

Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/

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Details

About Celebration Homes

Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.

While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.

Points of praise for Celebration Homes

Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.

Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.

Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.

2021 ProductReview Awards logo

Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.

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