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I'm so glad I met Steve Johnstone in the design home when I was confused which builder to choose to build my first home!! Steve is a great listener and he always noted down all the important things I told him I want to have in my first home. He was so patient to assist me when I was indecisive or unsure about all these building stuffs, not to mention he always responded back to me fast enough when I have questions or need to do some changes to the building plan. His straight-forward and transparent attitude makes me feel even more comfortable t...o go ahead to build with Celebration Homes. Thanks a lot Steve for your helps!! You're the best!! Overall, I am happy with my decision to choose Celebration Homes as my builder! and I hope the great experience does not stop until here. Can't wait for the construction stage to start!
Scott Cunningham has made the process soooo easy for me. Scott is a great listener and has taken on board all of our requirements and has made some fantastic suggestions and changes to suit our needs. We have been so impressed and have felt so supported during the initial stages.
Celebrations managed it very well. I have no complaints about workmanship. During pre and post-construction if we identify any issues our client liaison officer (Kim Hambiger) contacts the site Supervisor Clint and it will be addressed immediately. There was no hidden or extra cost other than the prior agreed amount.
Overall can't fault to much...I'm happy!
Overall the build was good, like every bulk home builder there is little problems, most were fixed in a timely matter, corey the site manager seemed very helpful in what he could do, the office was also pretty good, overall I am happy, would I use celebrations again? Yeah I would,
Being a plumber myself the type of plumbing used throughout house is the LAST type of fittings etc I would use but other then that I'm a happy customer.
Don’t give dates if you won’t stick to them
We were so happy with the pre-construction part of our journey but construction has been horrible. 30 weeks of construction and still awaiting roof cover. We have had to move back with my Mum as our lease ended and we didn’t have a completion date to be able to try to find another rental (with a 3 month old baby and 4 pets). Our baby was meant to be born after completion of the house! As recently as March we were told we were on track for completion mid-year. It is now august and we arent even close to lock-up.
I know it is not “lack of trade...s” like they say, because other houses in our estate are overtaking us. It is clearly the fact that celebration homes has taken on more clients than they can keep up with. We have been given 5 dates for roof cover, all of which have passed by. Out of 30 weeks of construction we have seen less than 10 weeks of visible progress. Why give dates when you can’t stick to them? I have tried to be so patient and understanding but it is getting to a point where I can’t enjoy our build process at all. Every 40 minute drive to our block ends with disappointment. I understand there are delays in the industry and delays with rain but it comes to a point when watching builds on your street overtake you that it is no longer due to weather or lack of trades.
Jessica Rodgers keep us up to date with every part of our process. Even though we are only at slab level and there have been delays getting to the bricklaying stage, I would still recommend Celebration Homes as they were the only builders willing to assist us with a custom design to fit on our unique lot.
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Only the start of my new journey
Going into this with no experience or knowledge whatsoever Mike has made me feel more comfortable with understanding the process at finer detail. He’s been very pleasant to deal with ,very knowledgeable and has answered all questions that I’ve had. unfortunately after looking into my situation further it turned out I was a better fit for something else.
Been really happy with the build, only 2 items so far that need attention.
Really happy with the office team and email replies, really happy with our building supervisor.
We have a crack in our kitchen top that needs fixing by The Maker and they also had to replace the cupboards as they were a different colour. One power point tripped the house and we need this replaced.
Well organised. Good builder who lives to its reputation. Most recommended.
Very good service and responsive to the customer needs and constraints. Jeet, Clinton and Jess has been a bliss. Well managed project. Still need to see post construction service though.
Celebration was responsive to the minor items picked up during the construction. Fastest build I have ever seen in my life 4.5months. Yes -4.5 months from Slab to Key handover. Great care for customer by Jeet, Clinton and Jessica. We recommend this contractor if someone is looking for hassle free and great quality house with value for money.
Great experience and Build
Would gave given 5 stars if review was only for sales man Cameron Illingworth who was fantastic from star to finish would have given 5 stars for whole experience except for the last couple of weeks only small things but would have liked them t9o have been done before hand over dont het me wrong our house is amazing and would totally recommend these guys to anybody in fact a work colleague is now building with them after i recommended themthanks for a great house and the best buildomg experience weve had this is the 4th house weve built and these guys are by far the best thanks guys
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Perfect Building Experience
Pre Construction - Sales personal who we initially signed the contract(Ross Treasure) was an excellent guy, then due to some reason he was moved and another sales person(Senior Sales Consultant) took over. He was the rudest guy we met within Celebration and we were thinking about dropping the contract after initial meeting with him, but when considered the financial implications that may cause, we continued with the build. During the build process I contacted him, with some queries and he mentioned not to contact him anymore as there is Client ...Liaison Officers assigned for the job. Mid- Construction, Handover - Daniel Ramsay was an excellent Site Manager, Natalie Sawford was also very good Client Liaison Officer. Easy to communicate with both of them and received response for even the simplest and silliest queries that we have ( this was our first home building experience). I contacted Finance Dept. during build with some queries and they were also very helpful. Suggestion - If Pre start could be amended to include more home design applications or software for Client to try and design before prestart meeting may benefit
Our first home
We first engaged Celebration Homes in August 2019 looking to build our first home together. We met our consultant Steve and our journey has been pretty good. We had to initially pull out of the build and land purchase in March 2020 due to Covid. When we contacted Steve again in early August he informed us to check out an estate he thought we'd love knowing what we liked. We really love the estate and block we've found now and only had to make slight modifications to our design we finalised pre-covid. Unfortunately due to demand with the grants,...the price of the build is higher than what it was before. Steve has always been approachable, easy to contact, responded to our questions and tried to assist us as much as possible. So far our time with Celebration Homes has been good.
Beautiful Homes with great customer service
Celebration Homes were great, their prestart selections are great.
Our new home consultant, Steven, was really accomodating and understanding. He wasn't pushy for a sales and managed to help us create our dream home with our budget in mind. He made everything very simple and straightforward to understand as its our first home. Our customer liason, Evie was great! She helped us out throughout our build, answers every questions I had.
We did ran some difficulties during our prestart selections, the prestart consultant did a few mistakes with ...our selections (brick colour, sink placement, tap selection), we noticed a few of them post contract/ slab down, but her supervisor was quick to action and helped us to correct it before it was too late. After key handover, we did noticed that our upgraded fixtures wasn't install. Contacted them and they got on to it quickly. My site supervisor Clint was great in organising the trades without being too intruding as we have already moved in. Overall, we are glad we decided to build with Celebrations Homes. Their customer service is great, they have great inclusions and good range of prestart choices without having to upgrade. Their workmanship is good. Note: Always go through your addenda and contract plan thoroughly before signing the final contract.
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Happy with the service
Jason was very helpful throughout the reconstruction process.He was helpful in helping us choose the house we want and was also able to tailor it according to what we wanted. For the next stage we worked with Natalie and Daniel, both of them were very pleasant to work with which made the journey less stressful. Even though the process was without its hiccups, overall Celebration Homes has been superb and really helpful. We are happy to be moving into our new place
Excellent customer service, great inclusions.
I am at the stage of signing my HIA contract so I can’t comment on everything yet but so far the build has been well managed despite COVID19 interruptions. Cam, my building consultant is extremely knowledgeable and has been very easy to contact when I’ve had the odd questions along the way. I haven’t seen the final cost yet but initial costs were reasonable and some excellent inclusions were provided.
With the service I’ve received so far I’m looking forward to pre-start and everything to follow!
Questions & Answers
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please
If you want to contact our service department at firstname.lastname@example.org they will be able to help you.
Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.
Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.
Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?
Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)
Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/
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About Celebration Homes
Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.
While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.
Points of praise for Celebration Homes
Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.
Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.
Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.
Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.
Other Home Builders
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