1 photo
Celebration Homes
4.8 from 1,087 reviews · View Statistics
Listing monitored by Celebration Homes

Reviews

4.9
93 reviews
  • Build Stage
  • Customer Service
    5.0 (85)
  • Site Admin
    4.9 (62)
  • Timeliness
    4.8 (66)
  • Structural Integrity
    5.0 (33)
  • Plumbing & Waterproofing
    4.9 (14)
  • Electrical & Lighting
    4.8 (12)
  • Flooring
    4.9 (9)
  • Transparency
    4.9 (54)
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Reviewer Photos & Videos

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Alin L
Alin LWestern Australia
  • Verified

We feel lucky and glad to have CelebrationHomes as our builder.

published
Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
  • Verified

Wish we had Chris Dale from the very beginning of our building journey.

published

We are still in the construction stage. Chris is efficient, professional and very easy to liaise with. She is knowledgeable and prompt with her replies whenever we have queries or requests. She always has a friendly, welcoming tone on the phone or email which we think is very important as the building wait times situation at the moment is frustrating. Never gives us false hope but assures that she’s looking after us. We’re glad that she is our Client Liaison Officer and we give her a two thumbs up for her excellent customer service!

Customer Service
5/5
Timeliness
4/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes

Other Home Builders

 
 

0.0
(1,234)
Yuan P.
Yuan P.Perth, WA
  • Verified

You handle it fantastic…

published

We are very grateful to have Oriel as Liaison officer from Celebration. Very updated for every stage of construction, he handled it very well. Any changes of the date of construction he always informed us very early even how long the brick layers will be finished. He also send a photo to update us and we are so very happy with it. A big thank you to you Oriel. Good Job…

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Daryl
DarylPerth, WA
  • Verified

Great communication

published

We are in the process of building with Celebrations and so far the communication has been excellent. It is a difficult time to build right now, and they have completed each stage exactly when they have said. Our client liason has been outstanding. She sends us routine updates and is always there if we need to contact her. She is a true asset to company.
Thanks for the fantastic service so far.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
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  • Verified

Courtney Haslam

published

I got given Courtney as a client liaison and she has been nothing but great since day one!
Has honestly made my building journey so much better and stress free. Her customer service is a 10/10 and she’s definitely the best at what she does! Thanks so much Courtney Haslam :)

Customer Service
5/5
Site Admin
5/5
Timeliness
4/5
Structural Integrity
5/5
Transparency
4/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
  • Verified

Our forever home

published
Customer Service
4/5
Timeliness
3/5
Electrical & Lighting
3/5
Transparency
3/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
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Thomas M.
Thomas M.Perth, WA
  • Verified

Extremely happy first time builder

published
Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes

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Next
  • Verified

I’ve really appreciated the customer service that Celebration provides.

published

I’ve always been kept informed and updated as to what’s going on. Customer service to me is very important and I’ve found a great customer focus at all levels.
I had some valuation issues initially with my bank, and Celebration staff persevered with me and worked out solutions. I’m very impressed.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Construction End DateNovember 2021
Celebration Homes
Celebration H.Celebration Homes

Other Home Builders

 
 

0.0
(1,234)
  • Verified

Extremely happy first time builder!!!!

published
Customer Service
5/5
Site Admin
5/5
Timeliness
4/5
Structural Integrity
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
Home Builders

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  • Verified

Great communication - Excellent customer service

published

Extremely happy with the build progress so far, almost at lock up stage. Every stage of the build was communicated clearly and have had consistent updates with progress throughout the entire process. Client liaison (Louise) is always quick to respond and has followed up every single question so far!! Very impressed. House is looking great and is expected to finish on schedule, supervisor (Phil), has done a great job juggling all the trades given the bad weather. Very happy with Celebration Homes.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
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Sarah
SarahPerth, WA
  • Verified

Amazing team for my first build!

published
Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes

Other Home Builders

 
 

0.0
(1,234)
Jojo and Arah
Jojo and Arah
  • 2 reviews
  • Verified

Great service!

published

We are very satiesfied with how the Celebration building our first home from the pre start to plate high and now can't wait for the next level, getting more exciting! also we would like to take the opportunity to thanks the Celebration team and to Kim Habiger for her great service and very helpful as well as to provide updates of building on time.

Customer Service
5/5
Site Admin
4/5
Timeliness
4/5
Structural Integrity
5/5
Transparency
4/5
Incentivised Review No
Build StageMid-Construction
Construction End DateNovember 2021
Celebration Homes
Celebration H.Celebration Homes
Home Builders

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Luke Dostanic
Luke DostanicPerth, WA
  • Verified

Cannot fault this company

published

We are nearing lockup stage and couldn't be happier with everything so far, the quality of work we've seen so far seems to be spot on, constant emails keeping us updated on what's happening and very quick replies when we have had questions from Evie and others we've had emails from. And very happy with Phil as our builder. Already recommended celebrations to a friend of ours who are looking at the moment.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
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  • Verified

Definitely Celebrating !

published

Very happy with the build process at Celebration Homes, no nasty surprises or delays and consistent updates from their team members. Each stage of construction has gone smoothly with minimal items brought up with the site supervisor. Great communication from the team including the site supervisor Kyle.
Cant wait to see the finished product in a few weeks time.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
  • Verified

Brett Spagnolo - Most genuine salesperson of all time.

published
Customer Service
5/5
Timeliness
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction
Celebration Homes
Celebration H.Celebration Homes
Page 1 of 4

Questions & Answers

Valerie M.
Valerie M.asked

How long is it currently taking to complete a Celebration home in Perth? And should I assume it will take longer in the Southwest?

2 answers
Celebration Homes
Celebration H.Celebration Homes

Hi Valerie, thanks for your question, we would recommend getting in touch with our South West team to ensure you get the most accurate answer possible. Their product review site is www.productreview.com.au/listings/dale-alcock-homes-south-west

Hope this helps!

- the Celebration Homes team

Riaan U.
Riaan U.

I signed a PWC more than 2 months ago for my titled block and still don’t even have approved plans drawn up. I’m seriously considering just canceling and take the deposit loss.

Bridget and Matt
Bridget and Mattasked

Now that the COVID first home buyer incentive rush is starting to calm down, what is the average construction time, from the commencement of earthworks/footings/slab down etc for a single story home in South West WA? Thanks!

1 answer
Celebration Homes
Celebration H.Celebration Homes

Hi Lisa, thanks for your question, we would recommend getting in touch with our South West team to ensure you get the most accurate answer possible. Their product review site is www.productreview.com.au/listings/dale-alcock-homes-south-west

Hope this helps!

- the Celebration Homes team

Bridget and Matt
Bridget and Mattasked

Now that the COVID first home buyer incentive rush is starting to calm down, what is the average construction time, from the commencement of earthworks/footings/slab down etc in South West WA? Thanks!

2 answers
Alin L
Alin L

Hi, I don’t know if less busy, I just heard from my neighbour in Ellenbrook that their house was expecting in Feb2022, but was told to delay till Dec2022

Celebration Homes
Celebration H.Celebration Homes

Hi Lisa, thanks for your question, we would recommend getting in touch with our South West team to ensure you get the most accurate answer possible. Their product review site is www.productreview.com.au/listings/dale-alcock-homes-south-west

Hope this helps!

- the Celebration Homes team

See all Celebration Homes questions

Get an answer from our members and Celebration Homes representatives

Details

About Celebration Homes

Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.

While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.

Points of praise for Celebration Homes

Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.

Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.

Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.

2021 ProductReview Awards logo

Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.

CategoryHome Builders
Building Code BC5409
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