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Cellarmasters Questions & Answers

Online store and Physical store
2.5 from 73 reviews

1 question from our users

I received a text saying my order was delivered but the wine was no where to be seen! Just wondering if anyone had the same experience.
4 answers
Does not surprise me at all. Had money taken from my account without my consent and no delivery for over a week.I had exactly the same experience (I suspect they have done it to me twice - the first time I was overseas and so I didn't follow it up). They claim that they sent me a letter offering me their Wine of the Year and that if I didn't respond I was automatically charged for the purchase. Seriously poor form, and possibly illegal.I cant leave fast enough too much push push wine so so. Very quick to get your cash. Not happy.

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