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Cellarmasters Questions & Answers

Online store, Physical store
2.5 from 76 reviews

1 question from our users

Angela M.

Angela M.asked

I received a text saying my order was delivered but the wine was no where to be seen! Just wondering if anyone had the same experience.

4 answers

Does not surprise me at all. Had money taken from my account without my consent and no delivery for over a week.


I had exactly the same experience (I suspect they have done it to me twice - the first time I was overseas and so I didn't follow it up). They claim that they sent me a letter offering me their Wine of the Year and that if I didn't respond I was automatically charged for the purchase. Seriously poor form, and possibly illegal.

liz Evans
liz Evans

I cant leave fast enough too much push push wine so so. Very quick to get your cash. Not happy.

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