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Cellect

Cellect

4.5 from 71 reviews · View Statistics
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Reviews

5.0
2 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (2)
  • Return Claim MadeYes · No (2)
  • Shipping
    5.0 (2)
  • Warranty Claim MadeYes (2) · No
Previous
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Paul
Paul
  • 2 reviews

Excellent product and great service

published

Ive bought a number of phones from Cellect. They have very prompt delivery and products have always been as described. I recently bought an iphone 8 and although the phone was perfect, the battery had an issue. They paid for express pickup, replaced battery, and expressed back to me all at their own cost. Josh was prompt with replies to our multiple email discussions and my numerous questions. Great company and highly recommend

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedApple iPhone 8
Jane
JaneHobart, TAS

Brilliant service

published

I am extremely impressed by the level of service I have received from Cellect Mobile. We purchased an excellent second hand iphone for our son for his first mobile. The phone itself was in brilliant condition, however the battery life wasn't great. I contacted Cellect and they replaced the battery immediately as it was under warranty still. Their service was second to none, always answered and responded to my calls and emails and the promptness of delivery was fast and efficient.
I highly recommend Celect and will be using them again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes

Questions & Answers

Angie
Angieasked

Hi guys, do refurbished phones (I'm looking at Galaxy S10) come with a new battery or if not, what is the capacity you guarantee?

3 answers
James R.
James R.

I’d get my phone somewhere else if I was you. Got an iPhone 8 off them, the screen wouldn’t turn on. Sent it back at my own expense, 1 week later the phone wouldn’t hold any charge. Sent it back and it was a hassle getting them to fix it. They were trying to charge me to get it fixed, stating the warranty was voided because of a small scratch in the bottom corner of the screen. If I was you I’d go elsewhere. Good Luck

Cellect
Josh K.Cellect

Hi Angie,

All of our devices are tested through a strict 70-point QC test. This includes the battery. Should the battery prove to be insufficient, they're replaced.

@James R. I'm sorry your experience in the past was not up to par. Can you please email support@cellectmobile.com with more information on your order/RMA number?

Regards,
Josh K.

Angie
Angie

Thanks Josh!

Maya g
Maya gasked

I am looking to order a 7 in average condition what are the issues with the average can u describe to me because im having seccond thoughts

1 answer
Shannon
Shannon

I have found there phones above average and love my purchase

Rubi M
Rubi Masked

Is the Phone you purchased great quality? I'm looking at buying the iPhone 5s or iPhone 6? Are there phones good quality?
I would really appreciate a reply:)

No answers

Get an answer from our members and Cellect representatives

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