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Cellect

Cellect

4.4 from 72 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Cellect

Reviews

3.2
9 reviews
  • Product Quality
    3.3 (8)
  • Return Claim MadeYes (9) · No
  • Shipping
    3.3 (6)
  • Warranty Claim MadeYes (5) · No (3)
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iamagirl1969
iamagirl1969South Australia
  • 25 reviews
  • 30 likes

Not great, paid $150.00 for a product that is has numerous faults and is not useable.

published
Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedSamsung Galaxy S5 Active
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LisaR
LisaRSouth East Queensland, QLD

Iphone 6

published

We received an iphone 6 in perfect condition however immediately we had issues with the battery. Over heating, not retaining charge. We contacted cellect and advised to send the phone back by startrack express. The phone was returned in a padded bag. On return the phone was damaged by the courier and now being charged $120 to repair a screen that when it left my home was in perfect condition. Also the warranty is now voided. Terrible experience all round and WOULD NEVER recommend - very disappointed

Product Quality
5/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedApple iPhone 6
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Nick
NickPerth, WA
  • Verified

Minus 10, rip off morons

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedSamsung Galaxy S8
Cellect
Josh K.Cellect
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Great refurbished phone.

published

Great refurbished phone. Support was great as well. I have used them to buy another phone for a family member. I will be using them again without a doubt, awesome.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
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Israel
Israel
  • 2 reviews

Samsung S5 refund

published

Had a problem with a phone supplied however a full refund has been forthcoming. Staff have been very obliging even though I was somewhat anxious to see a result the service was excellent.

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Cellect
Josh K.Cellect
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Kate Willis
Kate WillisAustralian Capital Territory

Perfect

published

I ordered a phone from Cellect mobile and I accidentally ordered the wrong phone, Cellect mobile were so helpful. They were prompt with their correspondence and they refunded me straight away. I am placing another order with them and would be happy to do business with them in the future

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedAndroid Smart Watch Phone SZ9
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Lauitiiti
LauitiitiSouth East Queensland, QLD

The phone is really good

published

Im 100 percent satisfied with this product. Also satisfied with the quality as well.Yes it is very easy to navigate the store and i google online also they really help with what I needed

Return Claim MadeYes
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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Chris B.
Chris B.Eyre Peninsula, SA

Excellent service.

published

Samsung Galaxy S7 Phone was received via post days before I expected it and it was in perfect condition when unboxed. I would highly recommend buyers to purchase from Cellect

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S7
Similar opinion? Write a review on ProductReview.com.au!
David Roulstone
David RoulstoneTinnanbar, Queensland
  • 2 reviews
  • 1 like

Samsung S7 warranty issues.

published

I bought a Samsung S7 and it lasted 6 weeks the screen is black and its dead, i haven't dropped it or treated it rough it just died. Tried to get on the Cellect warranty page on there Website but it say's it can't be found. A waist of $255.00, you can't complain about the service because there's none to complain about.

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Product PurchasedSamsung Galaxy S7
Cellect
Josh K.Cellect
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Angie
Angieasked

Hi guys, do refurbished phones (I'm looking at Galaxy S10) come with a new battery or if not, what is the capacity you guarantee?

3 answers
James R.
James R.

I’d get my phone somewhere else if I was you. Got an iPhone 8 off them, the screen wouldn’t turn on. Sent it back at my own expense, 1 week later the phone wouldn’t hold any charge. Sent it back and it was a hassle getting them to fix it. They were trying to charge me to get it fixed, stating the warranty was voided because of a small scratch in the bottom corner of the screen. If I was you I’d go elsewhere. Good Luck

Cellect
Josh K.Cellect

Hi Angie,

All of our devices are tested through a strict 70-point QC test. This includes the battery. Should the battery prove to be insufficient, they're replaced.

@James R. I'm sorry your experience in the past was not up to par. Can you please email support@cellectmobile.com with more information on your order/RMA number?

Regards,
Josh K.

Angie
Angie

Thanks Josh!

Maya g
Maya gasked

I am looking to order a 7 in average condition what are the issues with the average can u describe to me because im having seccond thoughts

1 answer
Shannon
Shannon

I have found there phones above average and love my purchase

Rubi M
Rubi Masked

Is the Phone you purchased great quality? I'm looking at buying the iPhone 5s or iPhone 6? Are there phones good quality?
I would really appreciate a reply:)

No answers

Get an answer from our members and Cellect representatives

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