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Cellect

Cellect

4.5 from 71 reviews · View Statistics
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Reviews

  • Product Quality
    2.3 (3)
  • Return Claim MadeYes (0) · No (2)
  • Shipping
    5.0 (1)
  • Warranty Claim MadeYes (0) · No (2)
Previous
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Dissonance
DissonancePerth
  • 11 reviews
  • 4 likes

Good refurbished phone, but had an undisclosed fault

published

I purchased a Samsung Galaxy S7 - the phone was pretty good overall, but the headphone port doesn't work. I was still using my old phone for about 6 months after this purchase, so I didn't realise until it was too late to return. I would probably buy again, but I'd be sure to check everything works straight away.

Product Quality
3/5
Incentivised Review No
Cellect
Josh K.Cellect
Andrew
Andrew
  • 4 reviews
  • 6 likes

Fair to deal with

published

Took 11 days and numerous phone calls to finally receive a S9 plus that was meant to be an A grade phone. Was not happy with the condition, battery life and black spots on the screen. Sent back for a refund so I am happy about that

Product Quality
1/5
Incentivised Review No

Faulty

published

I am generally satisfied with the iPhone I purchased (iPhone 7, Silver, 128GB along with a reasonable price) However, my SIM card stopped working due to 'a component that has failed on the main logic board.' The model was A1779, which is a faulty model. So, be extra mindful about what model you are purchasing.

Product Quality
3/5
Shipping
5/5

Questions & Answers

Angie
Angieasked

Hi guys, do refurbished phones (I'm looking at Galaxy S10) come with a new battery or if not, what is the capacity you guarantee?

3 answers
James R.
James R.

I’d get my phone somewhere else if I was you. Got an iPhone 8 off them, the screen wouldn’t turn on. Sent it back at my own expense, 1 week later the phone wouldn’t hold any charge. Sent it back and it was a hassle getting them to fix it. They were trying to charge me to get it fixed, stating the warranty was voided because of a small scratch in the bottom corner of the screen. If I was you I’d go elsewhere. Good Luck

Cellect
Josh K.Cellect

Hi Angie,

All of our devices are tested through a strict 70-point QC test. This includes the battery. Should the battery prove to be insufficient, they're replaced.

@James R. I'm sorry your experience in the past was not up to par. Can you please email support@cellectmobile.com with more information on your order/RMA number?

Regards,
Josh K.

Angie
Angie

Thanks Josh!

Maya g
Maya gasked

I am looking to order a 7 in average condition what are the issues with the average can u describe to me because im having seccond thoughts

1 answer
Shannon
Shannon

I have found there phones above average and love my purchase

Rubi M
Rubi Masked

Is the Phone you purchased great quality? I'm looking at buying the iPhone 5s or iPhone 6? Are there phones good quality?
I would really appreciate a reply:)

No answers

Get an answer from our members and Cellect representatives

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