Poor line Trimmer
Purchased this line trimmer from Kogan.com. All looks ok until you use. The most important part is the actual line which breaks after 15 sec. The refilll reel is also bad… difficult to reload after line breaks. Best to check in store before you buy.
Purchased in June 2021 for $75.00.
Device unsuitable for distribution in Australia
This device is unsuitable for distribution in Australia, due to:
1 Non-availability of spare parts
2 Wearing parts, particularly spool, spool cover and mounting sleeve defective design causing early wear
3 Poor design of spool making feed of trimming line extremely difficult
4 Inability of Kogan to service customer requirements for repair/service of device.
5 Lack of adequate detailed manual to enable DIY servicing of device.
Purchased in January 2017 at Kogan.com.
No parts available for it
Cant buy parts for it. Kogan don't support supplying any parts. Need a new line spool for it but seeing as I can't buy one, it's a throw away item if needing new parts
Purchased in December 2018 at Kogan.
Expensive single-use unit
The line trimmer is fantastic.
The problem is that you cant refill the line when it runs out. So my $250 unit (kit comprising skin and battery charger plus extra battery) worked fine until it came time to reload the line.
I contacted Kogan whose initial response was to send a snarky reply with the user manual.
So I replied with a video showing that my query arose from following the user manual... it tells how to remove and refit the line/spool. But not how to restring the spool or where to source a replacement part.
A month later and im still waiting. Apparently Kogan escalated it to the Chinese manufacturer who hasnt got back to them.
Purchased in September 2019 at Kogan.com for $149.99.
Find out how Certa ForceXtra 36V Line Trimmer Kit compares to other Battery Whipper Snippers
Know better, choose better.
|Category||Battery Whipper Snippers|
|Handle Type||Loop Handle|
|Shaft Type||Extendable / Telescopic|
|Power Source||Battery (Removable)|
|Engine Type||4-Stroke and Lithium-Ion Battery|
|Engine Displacement||300 cc|
|Cutting Head Type||Line|
|Line Diameter||1.6 mm|
|Manufacturer Warranty||1 year(s)|
Other Battery Whipper Snippers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.