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Expensive single-use unit
The line trimmer is fantastic.
The problem is that you cant refill the line when it runs out. So my $250 unit (kit comprising skin and battery charger plus extra battery) worked fine until it came time to reload the line.
I contacted Kogan whose initial response was to send a snarky reply with the user manual.
So I replied with a video showing that my query arose from following the user manual... it tells how to remove and refit the line/spool. But not how to restring the spool or where to source a replacement part.
A month later and im still waiting. Apparently Kogan escalated it to the Chinese manufacturer who hasnt got back to them.
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