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CGU Travel Insurance Platinum Plan

CGU Travel Insurance Platinum Plan

1.0 from 1 review · View Statistics



1 review
  • Value for Money
    1.0 (1)
  • Customer Service
    1.0 (1)
Gary P

Gary PGreater Melbourne (Inner), VIC

CGU has the worst service of any insurance company


If your looking for travel insurance, stay away from CGU, they have no idea about customer service. They delay claims by weeks and weeks and find one million reasons not to support your claim. I have never ever experience such dreadful service. I will dedicate all my energy in exposing this company because they are ripping people off daily.

Value for Money
Customer Service
Incentivised ReviewNo
Claim MadeYes
Insurance Cover ForAdult
Type of ClaimOther
Claim DateSeptember 2019
See all answers
Care TeamCGU

Hi Gary, that certainly doesn't sound like the level of cover we aim to provide. Can you please use this link http://bit.ly/2pbDydv to PM us your policy and claim details so we can have someone help? ~ Jono

Gary P
Gary P

I have already provided my policy number. If you took the time to look it up, you would find all my personal details via this number.

Care TeamCGU
See all CGU Travel Insurance reviews

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Compare all 5 CGU Travel Insurance
CategoryTravel Insurance
Other Insurance Types Offered Business, Car, Home and Contents and Motorcycle
UnderwriterInsurance Australia Limited
Maximum Age Covered 85 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$25,000
Emergency Dental$2,000
Pregnancy (max weeks) 24 weeks
Resumption of Journey $6,000
Hospital Cash Allowance$50 per day, up to $6,000
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$10,400
Permanent Disability$25,000
Luggage & Personal Effects
Theft of Cash $500
Delayed Luggage $750
Credit Card Fraud$3,000
Travel Documents / Passport $3,000
Maximum Single Item Limit $3,000 (Cameras, Laptop, Computer or Tablet)
Luggage & Personal Effects $15,000
Personal Liability A$2,500,000
Rental Vehicle Excess $5,000
Motorbike / Moped Coverage Included
Domestic Pet Care $650
Special Activities Packages
Adventure Included
Snow / SkiIncluded
Compare all 5 CGU Travel Insurance

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