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CGU Travel Insurance Premium Plan

CGU Travel Insurance Premium Plan

5.0 from 1 review

Reviews

5.0

1 review
5
(1)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (1)
  • Transparency
    5.0 (1)
  • Customer Service
    3.0 (1)
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Rid

RidCentral Highlands and Goldfields, VIC

  • 7 reviews

Happy about the service

published

I took my insurance through BUPA but BUPA is just an agent, the Main company is CGU. A number of case managers. If you ring 10 times you get 10 people. I had to keep on repeating the same thing.
However, one month later I contacted them with all information. I was able to contact the consultant handling my case. She was supportive, Paid all expenses related to my travel, Very transparent service,

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeYes
Type of ClaimTravel Delays/Cancellations
Claim Resolution Time1-2 months
Claim ApprovedYes
Insurance Cover ForAdult
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1 comment
CGU
Care TeamCGU
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