Customer service at it best
Sarah Chambers made all the difference when dealing with Challenge Strata Management. Sarah exceeded my expectations with handling my invoice issues with a courteous and friendly manner and at the same time having my invoice processed. Customer service at its best.
BCS - Monthly Payments
I have been dealing with Tracey O'Shea for an extended period of time to date.
Dealing with numerous BCS services on the Gold Coast, Tracey definitely stands out as an Accounts Manager who communicates with her payees, not just leaving them to second guess on payments in progress.
It does make a "real" difference to deal with a person such as Tracey when waiting on payments, processed and received in due process.
"Job well done" Tracey..
Scott Miller - Millway Security - Gold Coast.
Very professional service provided, extremely helpful and prepared to do that little bit extra to get the job done. Only too happy to offer assistance and the communication was excellent. Well done!
December 19th 2019 Update: Excellent
Just wanted to comment on the amaaaaazing service from Tracey and the accounts payable team. On short notice they were able to provide a positive outcome on an accounts issue that was not there fault. Only too happy to help.
very friendly staff
It was very nice and easy to deal with challenge strata.. Sarah chambers was the lady we dealt with regarding invoicing.
She was very courteous and humorous and made sure our invoices went out on time.
look forward to dealing with you agaiin
all the best
Lilly and Robert
JR roofing and guttering
Its the strata manager that makes the difference
I've worked with numerous Bodies Corporate over the past 20 years and I have come to the conclusion that it is the strata manager who manages your scheme which is the utmost importance when choosing the company and or the experience of the strata manager. Andrea Gray from Challenge Strata delivers the professionalism and efficiencies in terms of response times and knowledge which is fundamental for good strata management
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