Matter resolved in quick time
Thank you to Tracey at Challenge Strata Management for your speedy and professional service. It only took one phone call from me and the follow up was immediate and thoughtful. I also got a follow up call the next day to confirm that the matter had been resolved and without any fuss.
Excellent prompt and professional service every time!
Tracey from accounts was so helpful (and on Melbourne Cup Day). Went out of her way to assist in a polite and efficient manner. Challenge is lucky to have Tracey on their team - she makes dealing with mundane accounts a bit more pleasant.
This seems to be a system that will work well.
I would like to mention that Tracey O'Shea is an extremely pleasant patient and accommodating lady.
Nothing was an issue and very flexible with her times and calling back several times was not an issue.
Well done Tracey would highly recommend you to any Building Manager with this system.
Surfers Century Apartments
Sarah has always been helpful and friendly with any issue I have had. She is very professional and has a work ethic that must be recognised. Nothing has been a problem for her with any of our issues and all requests have been dealt with promptly. Sarah is a asset to Challenge Strata and to Monterey Mews.
This was my first contact with Tracey O'Shea. She was polite and was helpful with my query. Her guidance with the IT problem I was experiencing was greatly appreciated. Regarding an Accounts matter she explained that clearly to me and she even followed up with a phone call regarding further resolution of the query.
Prompt professional service
Our body corporate uses Challenge Strata as its manager, and we have always found them to offer prompt and efficient service. For example Accounts Payable staff Tracey O'Shea is always quick with her responses to my emails, and offers friendly assistance. Other management staff are also efficient and professional. I would have no hesitation in recommending Challenge Strata to other bodies corporate.
Sarah resolved my problem with a concise, friendly email
Thank you Sarah Chambers for your recent email regarding an issue I was having using the Stratamax system. You were able to improve my knowledge of how to access the information that I required in a friendly and informative way. Great job, keep it up.
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