Excellent body corporate manager in my experience.
Andrea Gray from Challenge Strata has had a tough year working with our body corporate, of which I am the Treasurer. As a new member of the committee there was a lot of work to sort out and Andrea was at all times very professional and knowledgeable and helped us achieve significant financial wins after years of disputes. I couldn't rate her high enough.
Excellent Customer Service
Tracey O'Shea had excellent communication in helping me resolve an outstanding invoice at my end. She gave me all the information I needed to resolve the issue, Thanks Tracey. Fiona- Cleanwash Services
Outstanding Body Corporate Management Service
I act as Chairman of a Body Corporate Committee in an exclusive apartment complex where each lot owner, owns a full full floor apartment. Challenge Strata Management provide us with prompt, accurate advice on all B/C related matters and assist us greatly in general with the harmonious running of our complex. I would recommend them any potential Community Title Scheme.
Accounts payable Tracey O'Shea.
Very easy to work with. Prepared to go out of her way to help. Prompt in replying to any difficulties and seems to be able to sort out any problems with a minimum of fuss.
I am the Director of a local Search Agency and deal with your people day in and day out. I would like to thank Mitchell Toft for the outstanding service he provided and his dedication to helping us help the owners in your buildings.
THE Best Community Manager
Lisa has been absolutely invaluable in her role as Community Manager to me in my role of Secretary/Treasurer of the BCC. Nothing is ever too much for her, and everything is done is such a timely manner.
Cheryl has always been very helpful in my dealing with her. She has always responded to any questions and situations that need clarity ,quickly and precisely enabling me to make decisions base on the facts.
Michael, on reception, was incredibly knowledgable and helpful. He always replies very quickly to any enquiries I have and goes the extra mile. I can definitely recommend Challenge Strata Management
Excellent Professional Support
Lisa was always extremely professional and impartial with her advice and feedback.
She always responded within a day of our enquires and was exceptionally understanding of challenges that we encountered.
Five stars to Lisa
Accounts made easy!!!
Our business enjoys working with Sarah and the accounts payable team. Invoices are paid promptly and any queries that arise are dealt with efficiently - saving us time. Excellent customer service that we appreciate, and highly recommend.
Excellent community manager
I would like to commend Lisa Norvock on her professionalism and persona ever since she was assigned to be our communality manager in June 2020. She has been a welcomed change for us. Lisa is eager to help with what seems like our many requests and I praise her efforts in the short time she has been managing our affairs.
Excellent customer service
My invioces were always promptly paid, Sarah made sure i never had any issues or drama's
regarding any queries. I highly recommend CSM on there internal systems and the team of highly skilled
Very helpful and Excellent Customer Service
I would like to compliment Brenda Will at Challenge Strata for her great Customer Service, at the age of 70 this was my first time living in an Apartment Complex at Grand Bay Luxury Apartments and Brenda helped me tremendously through the initial stages of setting up my levy account and also helping me through applying for the discounted amount that I had missed due to the settlement dates.
I always received email updates and levy notices well ahead of time from Brenda which made making payments on time so much easier.
I was in contact with Sarah Chambers regarding payment of invoice
Very polite and friendly service and payment was very prompt
It was a pleasure to deal with Sarah and CSM
Easy and friendly to work with
Every month Sarah Chambers ensures all payments come through promptly and if there are any issues she is on to it straight away to sort out. Always cheerful to speak with.
Helpful and efficient
I called up Challenge Strata to assist me with my existing strata outstanding fees.
Brenda pick up the call and she is extremely helpful , friendly.
I can feel she is genuinely try to help me and most importantly she listen to my story and show empathy.
She suggested a few options and happy with her suggestion hopefully will be review ASAP.
I was very impressed with her service.
She responded to my email within 5 minutes.
She forwarded my form to the relevant team to be review.
Thank you so much Brenda !!!
Professional and Prompt Services
As Treasurer for a body corporate Managed by Challenge Strata it is a pleasure to be able to endorse them as a highly professional and knowledgable organisation. It would be remiss of me not to mention that at one stage our body corporate planned to leave Challenge Strata as a result of several issues we had encountered, however Challenge Strata actively listened to our concerns and rectified the issues immediately. We attribute our continued support for Challenge Strata to the excellent service provided by Cheryl Lambert and her team. Thank you Cheryl for being so professional and knowledgeable. Your guidance to our committee ensures we make sound decisions for the benefit of our members.
Very Professional, Helpful, and Responsive
Natasha was great to deal with. She was very professional and helpful with my query and was very quick to action my request. Thank you for the helpfulness and timely responsiveness.
Sarah gives good service and prompt action, and is helpful and polite. She sorted out our unpaid invoice very quickly, thank you. We have found her organization Challenge Strata to be very helpful, and staffed by good people like Sarah.
Can Do Attitude
Sarah has been very helpful, polite and swiftly in her timely manner assisting us with our queries. Nice to have someone with a positive can do attitude and willing to follow up on your queries.
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