Lisa has been absolutely invaluable in her role as Community Manager to me in my role of Secretary/Treasurer of the BCC. Nothing is ever too much for her, and everything is done is such a timely manner.

Cheryl has always been very helpful in my dealing with her. She has always responded to any questions and situations that need clarity ,quickly and precisely enabling me to make decisions base on the facts.

Michael, on reception, was incredibly knowledgable and helpful. He always replies very quickly to any enquiries I have and goes the extra mile. I can definitely recommend Challenge Strata Management

Lisa was always extremely professional and impartial with her advice and feedback.
She always responded within a day of our enquires and was exceptionally understanding of challenges that we encountered.
Five stars to Lisa

Our business enjoys working with Sarah and the accounts payable team. Invoices are paid promptly and any queries that arise are dealt with efficiently - saving us time. Excellent customer service that we appreciate, and highly recommend.

I would like to commend Lisa Norvock on her professionalism and persona ever since she was assigned to be our communality manager in June 2020. She has been a welcomed change for us. Lisa is eager to help with what seems like our many requests and I praise her efforts in the short time she has been managing our affairs.

My invioces were always promptly paid, Sarah made sure i never had any issues or drama's
regarding any queries. I highly recommend CSM on there internal systems and the team of highly skilled
personnel.

I would like to compliment Brenda Will at Challenge Strata for her great Customer Service, at the age of 70 this was my first time living in an Apartment Complex at Grand Bay Luxury Apartments and Brenda helped me tremendously through the initial stages of setting up my levy account and also helping me through applying for the discounted amount that I had missed due to the settlement dates.
I always received email updates and levy notices well ahead of time from Brenda which made making payments on time so much easier.
David H.

I was in contact with Sarah Chambers regarding payment of invoice
Very polite and friendly service and payment was very prompt
It was a pleasure to deal with Sarah and CSM
Five stars

Every month Sarah Chambers ensures all payments come through promptly and if there are any issues she is on to it straight away to sort out. Always cheerful to speak with.

I called up Challenge Strata to assist me with my existing strata outstanding fees.
Brenda pick up the call and she is extremely helpful , friendly.
I can feel she is genuinely try to help me and most importantly she listen to my story and show empathy.
She suggested a few options and happy with her suggestion hopefully will be review ASAP.
I was very impressed with her service.
She responded to my email within 5 minutes.
She forwarded my form to the relevant team to be review.
Thank you so much Brenda !!!

As Treasurer for a body corporate Managed by Challenge Strata it is a pleasure to be able to endorse them as a highly professional and knowledgable organisation. It would be remiss of me not to mention that at one stage our body corporate planned to leave Challenge Strata as a result of several issues we had encountered, however Challenge Strata actively listened to our concerns and rectified the issues immediately. We attribute our continued support for Challenge Strata to the excellent service provided by Cheryl Lambert and her team. Thank you Cheryl for being so professional and knowledgeable. Your guidance to our committee ensures we make sound decisions for the benefit of our members.

Natasha was great to deal with. She was very professional and helpful with my query and was very quick to action my request. Thank you for the helpfulness and timely responsiveness.

Sarah gives good service and prompt action, and is helpful and polite. She sorted out our unpaid invoice very quickly, thank you. We have found her organization Challenge Strata to be very helpful, and staffed by good people like Sarah.

Sarah has been very helpful, polite and swiftly in her timely manner assisting us with our queries. Nice to have someone with a positive can do attitude and willing to follow up on your queries.

A big thank you to Sarah Chambers for her swift and professional assistance sorting some dramas we had with an invoice. We found Sarah to be very helpful and courteous. Thanks again Sarah!

Sarah was so helpful in assisting me to get some things done urgently for our building. She was very quick to respond and made sure to give me all the detailed information.

Sarah Chambers replied back to my email in a very timely manner. She pointed me in the right direction, so I could get my issue resolved. Thank you for your assistance.

Efficient and friendly team. Shoutout to Sarah Chambers in the accounts payable team who was very thorough and helpful with our query. She went above and beyond what we asked for. Thank you Sarah!