Absolutely disgusting excuses for a company. Very disappointing.
Absolutely disgusting excuses for a company. Very disappointing considering they lend to people on centrelink with no hassle but won't lend to two hard working people that earn their own money. If I could give them a 0 star rating I would. They should be ashamed of themselves.
Absolute joke. Didnt give a straight answer. Waste of time and application! Very dissatisfied & frustrated with service!
Rang in asking bout a loan, explained our circumstances and was told definitely can assist & 'just apply'! Wasted time, credit check and application and didn't even get a reason why!!
Don't help people who need help
Experience is not good they don't ring you or I would not try them again love how they always pick on people that centierlink or we dont do credit cheaks
Absolutely disgusting treatment of a man who has cancer... they had evidence to prove I’ve payed of 2 loans Recently.
Pathetic across the whole loan process. I have cancer.and wanted $400 for medical costs, after 4 days I get a email saying no declined, I’ve payed of 2 loans this month and as of Monday I’ve payed 3rd but yet I can’t get a loan. When I know they give shonky ppl money over and over again
Very very disappointing once approved received funds in 3 days
customer service was slow and everything they asked for and send the documents in the morning I sent a cross for lunch and then I was told it would take 3 days to process when the state one hour loans
Frustrating that I have to speak to someone over the phone after I've applied for a loan. I prefer loan places where it's all done over internet/email. Now I'm getting calls to "go over my application" has put me off getting a loan with them. No thanks
I understand the negative reviews
I applied for loan 6 days Ago have heard nothing at all did everything they asked wouldn't except 2 of my guarantors even though they have perfect credit honestly they are just a stuff around the no so good reviews were spot on down right wrong
Slower than a snail
Took 4 days to process application.
If you need a loan quick this is not the place to go.
other loan companies work faster for you, and communicate with you every step of the way. you will have to chase them if you submit an application here with champion loans.
Do not use Champion loans
Do not use Champion loans
After several days of calling the Maroochydore store after I had submitted my app', I knew I was up for a bad experience. My "loan manager" called me, finally after several emails and calls, [name removed], explains shes been trying to get a hold of me, (LIE). Mid call, the phone cuts out.. I call them back literally 2 seconds later. The bloke who answers says "Are you a lawyer?" Great.. He tells me shes already on a call with another customer and to wait for her to call me back. Another day passes.
She emails me.
...They ask for 4 references.. 4? I hand them over. Get told to wait as we are "awaiting on an outcome". Finally I get the declined message. I mean, its fine if you cannot provide me credit. But don't string me along for 3 days, with less than pathetic service from a "loan manager". They basically make you feel like your on the verge of approval so you don't go elsewhere. Check their reviews on Facebook and Product Review, all the same stuff but different stores. Stay clear from these losers. So many other companies who I would rather deal with. Thankful I was declined by the end of it.
Really disgusting treatment from Champion loans
I have never been treated so poorly, strung along, feeling worthless and disposable as I have been by Champion Loans.
I have had 2 or 3 loans with Champion over the years, and right from the start of the loan application through to their acceptance and to my last loan repayment I have never had a problem with them, certainly it was always very high interest but I accepted that without complaint as it was never a very large loan amount and the speed and ease made it worth it.
Until now that is! I applied for a personal Loan roughly on the 2...3/01/2019 I sent through most details but did,not send through the rest for around 4 or 5 days ( as my situation had changed a little) after which I phoned them up and asked to continue with it and sent through all remaining info they needed. In the past, Champion, has a few times a year sent me text messages asking me if I want loans and that I was an excellent valued customer and that due to my good history future applications would be simpler and quicker. Well there was no difference in fact it seemed to be longer. The lady who was handling my loan after the first few times never seemed to call my back or let me know anything, I would call every couple of days to see what was happening and she would repeatedly have wrong info or would ask for things that were already sent, I would call but she would often be on another call or at lunch but never returned my calls. Finally on the 7th of feb I had a missed call then later on a text message saying congratulations your loan has been approved we will be in contact shortly. So with that welcome news I planned things accordingly with confidence that money will be in my bank in the next few days or so, as there had never been any problems before. I never hear anymore that day, or the next day, or on the weekend. So on Monday I call, I leave a message as she is busy but they say she will get back to me. Nothing Tuesday I call, no apology over not hearing back from her, but now she wants to know if she can use my truck and car as collateral, ( thought this was all done and the loan approved) for the third time I tell her I don,t have a car just the truck and that it’s fine to use that. She says she will get back to me, in the afternoon but still nothing. So I call around 5pm the next day, she answers The phone and after I say who I am, where I’m from and what I’m looking for she says no you were knocked back sorry, I don’t know why. Thanks anyway sorry about that.
- Champion Loans
- Verified customer
very bad customer service
if you are thinking of apply with champion loans ??
STOP as there customer service is horrible especially if you deal with [name removed] .
it clearly shows if you have bad credit you can still apply with champion loans .
[name removed] took all my detail and kept piss farting around for two days clearly knowing i wasn’t going to get the loan .
and even asked if i would secure my car over the loan .
and then i has to call back after the third time for him to say am sending it to one of our lenders ..
they aren’t brokers .
- Champion Loans
- Verified customer
I waited 7 days for an answer then finally got my approval text and email saying congratulations you have been approved
Then 10 minutes later they changed there minds and sent another email saying i didn't get the loan how can you treat a person that way
Once a loan has been approved and you let that person know they have been approved you should not be able to reign on that approval and the loan should have been given
Absolutely devastated at being treated so badly
If i could give a - 10 score i would you people should be closed down
Complete Lack of Communication
I had to follow up repeatedly. I would send what they had asked for, then three days later I would have to call or email to find out what was going on.
After it was approved there was an issue with security. To be clear, I don't blame them for this part. However, at the time I believed they had said they could work around it. So, I believed I was still approved. I called and emailed multiple times, but no one would give me a straight answer. My case officer was never available, and never answered emails. I asked straight out if I had misunders...
Worst place i have dealt with
Like others have said this place is hopeless
waited all day for nothing only to be told after the 2nd time calling they needed more information after being told application was waiting for borrowers to answer.
What a shocker
For all the hassle and time off work to organise all the documents they requested to borrow a measly 1000 dollars they declined me in the end I make 65,0000 a year not the biggest salary but enough to pay a small loan back don't recommend anyone to waste your time with them time I will never back.
Disgusting customer service
These guys are a joke and id recommend to stay clear... i applied for a loan, sent all documentation required and i never heard from them again so i sent an email then another email but still no response. I decided to call them and they said they tried to contact me which was a lie and they said that my loan application was still processing.... two weeks later lol... stay clear:)
I have no idea what's going on there
Applied for a short term cash loan on a Thursday. Receive an email asking me to provide a wealth of documents (ie. 2 scanned IDs, proof of address, payslips etc...) which i upload to their website. Friday midday I receive an email asking me to provide the names, addresses and phone numbers of four (yes, four!) references. I begrudgingly hand over their details only to not be contacted by the company again and my calls to be unanswered and unreturned. I have no idea what's going on there but to hand over all the information they asked for and not receive any response is a waste of my time and i would suggest to anyone after a loan to go elsewhere.
Questions & Answers
So I applied months and months ago and never got a answer even after supplying references etc...
Have applied again and got asked for references but once again no contact since nor a outcome and its been hrs
Very surprised. As they were immediately in contact with myself. Just wait a little longer
|Category||Loans and Short Term Loans||Loans and Car Loans||Loans and Personal Loans||Loans and Business Loans|
|Interest Rate||12.00% p.a.|
|Loan Term||0.4 to 5 years|
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