$240 to smell like chemicals.
I've been wearing Chanel perfumes for more than half my life. I honestly believed that I would go to the grave wearing this fragrance but my latest purchase of it has put me off forever (if I was buried in this I would haunt the person responsible for the rest of their life).
I purchased the EDP for $240 thinking that it would smell exactly how it has for the past 15 or so years. What I actually bought was something with a strong chemical undertone so offensive I now use it to deodorise my toilet.
I thought I must have been sold a counterfeit...version of the product (despite getting it from Myer) so I checked the batch number online and all checked out. I then contacted Chanel to complain and all I could get out the customer service rep was "I'll pass your feedback onto our developers". When I challenged this, I was advised that I should have sampled the product at the place of purchase to ensure it was the scent I'm after. I get better customer service at McDonalds! Needless to say, I will no longer be purchasing anything from Chanel in the future.
Questions & Answers
Has anyone had any luck returning this after they have sprayed it ? My husband bought it thinking that it was the original one he got me to wear on our wedding day . It's aweful and I am Soo disappointed !! I want to return it but I though ok let's give it a try ! Am am raging
Not sure how you will go returning it, if it was purchased online, but I bought mine from a Pharmacy, who were only too happy for me to return it. They said that on very rare occasions they may have sold an out of date product but because there is no way of recognising the date on the package it could be returned.
The Pharmacy I purchased from also has a Chanel Rep who they deal directly with. I also needed proof of purchase either a receipt or bank/credit card statement.
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