?
? !
2 photos
Cheaper Buy The Dozen

Cheaper Buy The Dozen

4.0 from 36 reviews · View Statistics

Reviews

  • Product Quality
    2.0 (6)
  • Return Claim MadeYes (1) · No (4)
  • Customer Service
    1.3 (4)
Previous
Next
Terrific Tom

Terrific TomSouth East Queensland, QLD

  • 3 reviews

Bad service.

published

Ordered 12 bottles and erceived a phone call to verify address, then told it would be a half dozen, something to do with stock.
The wife asked to cancell the order and she was told it has already gone through dispatch and order unable to be cancelled.
We ordered the Dozen bottles because it worked out less than $5.00 per bottle with postage. The half dozen bottles worked out at over $9.00 per bottle could have paid that price at the alcohol store.
Shall be following this up!
No notification of order change and the discount was not applied. For a first time customer, this is totally unexceptable

Product Quality
Customer Service
See all answers
2 comments
Cheaper By The Dozen
Tom L.Cheaper By The Dozen
Terrific Tom
Terrific Tom
Similar opinion? Write a review on ProductReview.com.au!
Rob

RobCentral Highlands and Goldfields, VIC

Undrinkable 2016 Moscato.

published

Cheap is not cheap when you can not drink it. 11.9 bottles of drain cleaner. Very dark yellow and very vinegary.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
  • Verified customer

Not happy

published

I paid extra freight to have the wine couriered to my door as Australia Post does not do parcel deliveries here, yet they sent the carton with Australia Post. I have just had to pay someone to collect the wine for me at the post office, as a full case is too heavy for me to lift. Not happy ! I won’t be buying from them again.
Although I did get an apology for the “inconvenience and mix-up” (their terms), I requested a refund of the difference in freight between Aus Post and courier...have been met with a deafening silence.

Product Quality
Customer Service
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Wine & Liquor Shops

Find out how Cheaper Buy The Dozen compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
Warren K.

Warren K.Greater Melbourne (Metropolitan), VIC

Off wine

published

Was offered a refund. I was asked to organize and pay courier costs. The service is as lousy as the wine

Product Quality
Customer Service
Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Peter Heilbronn

Peter HeilbronnNorth Queensland, QLD

  • Verified customer

Flawed and not drinkable

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!

buyer beware.

published

The replace a bottle deal is very misleading.you lose a bottle of wine and they "Replace" it with a bottle of gin. No they don't.you pay $80 for the gin.roughly valued at $80 ,and lose a Bottle of wine. the wines I have bought are OK,nothing fantastic.

Product Quality
Customer Service
See all answers
1 comment
Cheaper By The Dozen
Tom L.Cheaper By The Dozen
Similar opinion? Write a review on ProductReview.com.au!
Ash

AshArmidale

  • 3 reviews
  • 8 likes

I see what you mean Paw K!

published

The wine I have just been sent is horrible! This is so disappointing as I have 12 bottles of rubbish. Oxidized/horrible taste, undrinkable..I'm truly shocked that I was sent this wine! I have emailed CBTD, and am hoping they will be ethical in how they respond. Be very careful people, Just use your local bottle shop and learn from my mistake!

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
See all Cheaper Buy The Dozen reviews

Questions & Answers

Pauline S.

Pauline S.asked

Love the Wine I've received so far. Just need an update on my last order. Thankyou Pauline.

3 answers
Vicki W.
Vicki W.

You will be very pleased

Cheaper By The Dozen
Tom L.Cheaper By The Dozen

Hi Pauline - ETA 16th-19th as per tracking (order #20884?)

Pauline S.
Pauline S.

Thankyou for your prompt reply.

Marty J.

Marty J.asked

Where is my wine,had no delivery and no reply of my emails

1 answer
Cheaper By The Dozen
Tom L.Cheaper By The Dozen

Hi Marty - our admin has been inundated with queries over the weekend, rest assured we will be in touch very soon!

Judith B.

Judith B.asked

Do you still have 2015 Possum Creek Shiraz to sell?

1 answer
Tom L.
Tom L.

Hi Judith, best to ask the winery directly as we're not currently holding their stock. I believe they've moved to the 2016 vintage now.

See all Cheaper Buy The Dozen questions

Get an answer from our members and Cheaper By The Dozen representatives

Details

CategoryWine & Liquor Shops

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.