Customer service non existing
ordered 6 pack SA cleanskin red. Pack arrived damaged containing 3 only with a note from AusPost saying they had contacted seller and been told to deliver anyway. I contacted CBTD online and have had NIL response
Be careful with your wine purchases
I am one of many persons who like to get a good wine deal online and have bought through many online wine stores. I have made a few purchases through Cheaperbythedozen.com.au and I have been mostly satisfied.
Recently I purchased a 2013 Shiraz (Altilands), which was promised to be a really nice drop according to the description, so I made my purchase and was excited when I received the 12 bottles. They looked initially excellent with a very high lifted bottom and with a real cork closure. At that point in time I didn't read the label carefully...
Questions & Answers
Where is my wine,had no delivery and no reply of my emails
Cheaper By The Dozen
Hi Marty - our admin has been inundated with queries over the weekend, rest assured we will be in touch very soon!
Do you still have 2015 Possum Creek Shiraz to sell?
Hi Judith, best to ask the winery directly as we're not currently holding their stock. I believe they've moved to the 2016 vintage now.
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