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Chemist Australia

Chemist Australia

1.7 from 6 reviews


  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (1) · No (2)
  • Shipping
    1.0 (1)

BrettSouthwest, VIC

  • 11 reviews

Dodgy Company


Have to agree with the other reviews, absolutely hopeless company with misleading stock levels and no customer service. No answer on their phone number and no response to multiple emails. Stay away, dodgy company who doesn't care about their customers.

Return Claim MadeNo


  • 2 reviews

Nonexistent customer service


Hopeless company with absolutely misleading website stock levels and no customer service. I sent multiple emails and called their customer service line (which hung up twice after ten minute waiting time) and then without any feedback cancelled my order. Luckily they did credit the payment.

Return Claim MadeNo

ChauSydney, NSW

  • 2 reviews

No Customer service and doggy online Chemist


I put $206 order for some of the medicines. Most of them were out of stock. They cancelled those items and sent the rest in stocks with charging $8.95 shipping fee without my confirmation. They didn't send me an email for notified or asking if I still want the other items with shipping with fee or not. I had email them right after that, But there was no reply from them. This is very doggy Chemist I had ever since in Australia. Today I had cheeked on their website and those out of stocks items are still available. Beware people, do not purchase anything from this chemist, all they want to sell other stock quickly and charge fee with shipping. I would give them zero star with my horrible experience.

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review


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Olay Lady

Olay LadySydney

Unprofessional; no concept of client service; can't keep their website up-to-date.

John D

John DMetropolitan Adelaide, SA

  • 6 reviews

one month later and no products arrived


I selected items (that were in stock) and the payment was accepted. One month later still no products. If items are in stock then send them and no excuses. If there are issues with stock (even though your web site says they are in stock) then send what you have, and send the rest of the items later. I think you didn't want to pay delivery twice but its your error, and where is the customer service ?


Lynda_CooperMid North Coast, NSW

  • 24 reviews

Friendly Service


I am finding that I am buying more and more products from the chemist shop lately as they have a great range of product from household cleaning, loo paper to hair dyes which are at a lot lower price then the supermarket. Not only am I saving a dollar but you can't bet the friendly, warm, helpful customer service which the team at Amcal Chemist give.
Friendly service

Questions & Answers

Lindsay Bacon

Lindsay Baconasked

Do you supply INR test strips without the machine?
If so, what is the price for 24?
Thanks, Lindsay

No answers

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