1 photo
Chicicat
4.0 from 61 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Chicicat

Reviews

  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (1) · No (1)
  • Warranty Claim MadeYes (1) · No (1)
  • Product Appearance As advertised (2) · Not as advertised (0)
  • Shipping
    1.5 (2)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Max
MaxSydney, NSW
  • Verified

Never again

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
Product Quality
1/5
Shipping
1/5
Nato Boy
Nato Boy
  • 2 reviews
  • 5 likes
  • Verified

Peeling Paint on "Platinum Quality Italian Aniline Leather"

published
  • Thumbnail
Product Quality
1/5
Shipping
2/5

Other Furniture Shops

 
 

0.0
(1,234)
Nikkis
NikkisBallarat
  • 3 reviews
  • 2 likes

Lovely dining set and great customer service

published

I was nervous ordering my oval tulip table and wishbone chairs online without seeing them but I didn’t need to be. The marble top is beautiful and the table is very sturdy even with two small children. The lead time is probably what keeps the costs down so I can handle the wait. When a chair was delivered with a split customer service ordered a new one straight away. The chairs do vary in height slightly but they are very comfortable and ten months on, still look as good as the day we received them. Its lovely being able to have nice furniture at the same time as having small grubby kids and not having to spend a lot. I will order through chicicat again!

Happy warranty using customer

published

I have owned a replica Featherston chair and footrest for over 6 months. I was impressed in the first instance by the accuracy of the description, colour and pictures, and by how helpful the customer service team were with my changes to delivery instructions (the estimated delivery time while lengthy, was very accurate). Some stitching did start to unravel after about 3 months, but I had a response within 5 days of me emailing my complaint, and a mobile repairer visited me at home within 2 weeks of the initial contact. They have fixed it up good as new with no charge. All in all, I would feel confident ordering from this company again.

Furniture Shops

Find out how Chicicat compares to other Furniture Shops

Know better, choose better.

Compare all
adomone
adomoneGreater Melbourne (Inner), VIC
  • 5 reviews
  • Verified

Just shy of a 6 month wait for delivery!! Dont buy if you want your items quickly.

published
Chicicat
CHICiCAT.COMChicicat
adomone
adomone
Chicicat
CHICiCAT.COMChicicat
lilmama
lilmamaPerth

Rocking myself in a corner!

published
lilmama
lilmama

Excellent customer service

published

Related Articles

Previous
Should I buy expensive or cheap outdoor furniture?

Outdoor furniture can seem like it costs the earth - we'll explain why. Above all, garden furniture needs to be durable. It should also be suitable for your climate, and practical for your needs.

Avleen M.
Avleen M.2 Nov 2021
should-i-buy-expensive-or-cheap-outdoor-furniture
Next
  • Verified

Very dodgy company buyer beware

published
Chicicat
CHICiCAT.COMChicicat

Other Furniture Shops

 
 

0.0
(1,234)

Worth it!

published

Ordered a pair of the vintage leather Barcelona chairs, just received them. They're exactly as described and I'm happy with the quality, especially since I've never seen that particular colour before.
Delivery process was a bit annoying, I missed the first two deliveries and had to chase it up myself. Customer service wasn't that helpful in this regard, but I guess it's not their fault.

Furniture Shops

Find out how Chicicat compares to other Furniture Shops

Know better, choose better.

Compare all
Phil
PhilSydney

Awful company

published

I would agree with the common them from the other negative comments about poor customer service and ridiculous delivery delays. You won't get a call back from them. They won't let you know if there's a delay. You'll have to keep calling them and when you do you should expect to be told that your order has slipped through the cracks. Well I can tell you there's no cracks here, just huge holes. I've waited five months so far and they still don't even know where the chair is. Fraud? Perhaps!

Chicicat
CHICiCAT.COMChicicat
Phil
Phil
Chicicat
CHICiCAT.COMChicicat

Really great value!

published

I recently bought a Descent into Maelstrom dining table - love it and great value for a marble top dining table. The delivery guys were very helpful and the whole purchase experience was very painless and positive. The value is amazing for the product as it looks like a million bucks.

Other Furniture Shops

 
 

0.0
(1,234)
Bernadette
BernadetteSouth East Queensland, QLD

Beautiful statement piece

published

Love the Replica Eames swivel chair that I purchased, fits beautifully in my lounge. it's a perfect copy, so luxurious and very comfortable. Great statement piece.
Would definitely choose Chicicat for my next order. step by step easy to follow delivery progress.
Thank you, wish you well in your business.
Regards
Bernadette
Brisbane QLD

Furniture Shops

Find out how Chicicat compares to other Furniture Shops

Know better, choose better.

Compare all

Terrible!

published

The worst customer service I have ever experienced.
Do not use this company. They take 3-4 months to deliver and may not even be in business by then given the shocking/non existent customer service.

Chicicat
CHICiCAT.COMChicicat
Gochi
GochiSydney
  • 3 reviews
  • 1 like

Wishbone chairs

published

Nice people to deal with. I wouldn't call the replicas platinum.. Well not for the wishbone chairs. I called first before ordering to confirm each piece is made from single pieces of solid wood...not glued and joined. It's obvious that's not the case. Very disappointed. The photos appear to be made of single pieces if you look closely at the grain. The back legs which run up to the top back rest is made of two joined pieces. The arch at the top is also made of two joined pieces. They are beautiful but I would have spent more for a better replica. Might not do the online thing again. Ordered through Milan direct once and received two identical couches which came with different upholstery fabrics. Not worth the stress.

soo
sooAU
  • 18 reviews
  • 10 likes

Cheapest prices and quite a nice range of furniture.

published

No doubt, the furniture prices are probably the cheapest around. Be warned, wait period is long, however, the website does actually state that it can take anywhere between 8 to 12 weeks for delivery of your goods. My coffee table arrived today in good condition after ordering it 10 weeks ago. One negative comment, I could not track my order as it was not being updated, therefore rating of 3 stars only.

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Chicicat representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedMiscellaneous, Office and Sofas
Visit official website

Other Furniture Shops

Previous
Next
See all Furniture Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.