Reviewer Photos & Videos
Fast shipping and beautiful clothing. I needed to return a product and the customer service was very good and they were quick to issue me a store credit which was easy to use :)
The reviewer stated that an incentive was offered for this review
Had super bad experience with them. Dress fell to pieces immediately, terrible quality and unwearable. The worst part was trying to deal with them! [name removed], rude and unwilling to fix their major mess up. like very sarcastic to deal with. i would highly recommend buying the same dress from other stores. they have the same stuff and are not going to be crap to you. 100% do not recommend.
I brought my ball dress on this website and the shipping was very fast, which I would like to say is the best thing about this website in my opinion. However, the dress was duller than online image, the zip was terrible and sequins were already starting to fall off. I returned it, mainly because it didn't suit me as much as I thought it would. The return process was relatively smooth, although I would complain about the $5 charge for shipping second time. The second dress I brought using store credit was terrible quality. The threads were alrea...dy coming, the lace was thin and poor quality, and the dress didn't even look new. It fit terribly and just hung off me. It was this dress, not the first one, that made me realise how poor the quality of their dresses are. Although, I would like to compliment their styles and customer service.
Refund policy is illegal
Refunds/returns policy is illegal in NZ. Have contacted the commerce commission to review the companies policies. Intentionally prolonging credits and deceiving consumers into believing that they don’t have certain rights. It’s in complete violation of the consumers guarantees act.
Questions & Answers
Has anyone bought the Caitlin Maxi Dress? Love the dress but scared to buy in case it won't look like the picture.
Looking for a formal dress, has anyone had good experiences with the Clark Maxi dress?
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